Paint Online Reviews 

592
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times as well as the exceptionally secure, meticulous packaging that expertly keeps all items completely safe during transit. Consumers also deeply appreciate the wide selection of available products, great value prices, and the very user-friendly website that makes placing online orders simple. However, some reviewers were not happy with occasional high delivery charges or a noticeable lack of tracking communication and shipment updates. A few people also mentioned experiencing specific issues such as damaged roller packaging or leaking paint tins upon delivery.

What people talk about most

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting the exceptionally... See more

Product

People report positive experiences with product, highlighting the high quality and wide selection of colors... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and secure packaging.... See more

Service

Reviewers highlight positive aspects of service, consistently noting efficient operations and fast delivery... See more

Quality

Users describe satisfaction with product quality, noting that the items look amazing and feature an excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I were able to give 10 stars I’d do it. I ordered from Limerick in the Sunday evening and my order arrived in the Tuesday morning. I can’t compliment enough how package was attentively wrapped up a... See more

Rated 5 out of 5 stars

Couldn't get the exact colour paint I wanted anywhere until I found it here on Paint Online. Exactly what I needed. Perfectly packaged, delivered promptly and good price. Excellent service - I will be... See more

Rated 5 out of 5 stars

Amazing service and one that I come back to again and again. This is a family run business and it shows a million times over. Amy query is immediately responded to, the paint is beautifully packaged a... See more

Rated 5 out of 5 stars

I got two deliveries recently. The first delivery arrived the following day. Ordered the second over the weekend and needed it urgently. Arrived at lunchtime on the second working day. Paint is very... See more


Company details

  1. #5 of 8 best companies in Paint Store
  2. #6 of 13 best companies in Decoration and Interior Design Store
  3. #6 of 13 best companies in Home Improvement Store

Written by the company

We are on a mission to make choosing colour and buying paint online easy and enjoyable. Delivering you the most fabulous paint colours and supplies right to your door. Bringing you paint from the best brands in the industry, brands synonymous with quality such as Farrow & Ball, Colourtrend, Fleetwood, Dulux and more. Now you can buy Farrow & Ball, Colourtrend, Dulux and Fleetwood paints online and have them delivered right to your door. We also deliver tester pots and colour cards, making it easier for you to choose the colour you want for your home. Paint Online | www.paintonline.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

592 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(592)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paint on Line were efficient and most…

Paint on Line were efficient and most certainly went the extra mile. My paint order was delivered on time, as promised, and the packaging was the best I have seen.
When I could not find my Internet order confirmation Jack Kavanagh immediately sent another receipt. Excellent service and I do not hesitate in recommending Paint on Line.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Irish Company

Highly recommend & will use again!
I saw a colour on the website that I liked & messaged them about it. They replied within minutes & offered to do a sample of the colour so I could test it. The tester arrived within days & I loved the colour so bought it. My order arrived really quickly. Fantastic Irish company who went that extra bit & the service overall was brilliant!!

25 February 2025
Rated 5 out of 5 stars

Great Company in my experience

Great info at ordering. Quick Delivery even to me in the North of Denmark & kept me informed all along. Also gave me helpful info regarding my order.
Good price too.
Felt like the service I always hope to get.

4 March 2025
Rated 5 out of 5 stars

First class service to France

I have bought paint from you many times. Living in France it is not easy to buy the Farrow and Ball paints I adore. Your friendly first class service makes this easy for me. I would always highly recommend Paint online. Thank you

1 March 2025
Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever, safely and securely packaged, immediately dispatched after order confirmation and used a reliable courier (DPD) with no unexpected additional import taxes or delivery charges like some companies. We even had a second package containing two tester pots of newly released colours. Can’t fault this company and the cost even with delivery was almost half what the same paint costs to order directly from Farrow & Ball in France which is where I was ordering from. It pays to shop around.

4 February 2025

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