After reading coments i waa not sure and afraid or im gonna get my order. But within the week i got it. Everything looked okay. Just comunication is low and tracking number was not working.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought TPMS sensors, but it came without screws. I had to buy screws for 10€ in a local tire change service. But they refunded that amount to me after a few days when I told them the situation. Glad... See more
Delivery took almost two weeks instead of advertised three days. Tyre arrived in good condition, recommend.
All good, delivery up to 5 working days. Tyres were made this year. no complains
Company details
About Padangulyderis.lt
Written by the company
Nuo mūsų įkūrimo 2016 metais tapome pirmaujančia veikėja Europos internetinių padangų rinkoje. Šis sėkmingas rezultatas yra grindžiamas daugelio profesionalų pasitikėjimu ir šimtų tūkstančių vartotojų pirmenybe. Mūsų reputacija remiasi trimis pagrindais: griežtumu, puikumu ir konkurencingomis kainomis.
Mūsų ekspertų komandos įsipareigoja suteikti jums išskirtinę klientų aptarnavimo patirtį, kurią palaiko efektyvi logistika ir optimizuoti procesai, užtikrinantys maksimalų pasitenkinimą kiekvienu pirkimu.
Mūsų įsipareigojimas? Siūlyti jums geriausias rinkos kainas nuolat. Jei jums reikia padangų, rinkitės puikumą ir patikimumą, pasirinkdami mūsų įmonę.
Mūsų ekspertų komandos įsipareigoja suteikti jums išskirtinę klientų aptarnavimo patirtį, kurią palaiko efektyvi logistika ir optimizuoti procesai, užtikrinantys maksimalų pasitenkinimą kiekvienu pirkimu.
Mūsų įsipareigojimas? Siūlyti jums geriausias rinkos kainas nuolat. Jei jums reikia padangų, rinkitės puikumą ir patikimumą, pasirinkdami mūsų įmonę.
Contact info
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery!Will by again in the…
Very fast delivery!Will by again in the future!
25 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dpd said there wasn't a phone number or…
Dpd said there wasn't a phone number or mail on the package. So delivery was almost 2 weeks. 3/5 only for this
23 February 2026
Reply from Padangulyderis.lt
Thank you for your feedback. We apologize for the inconvenience caused by this delay. It appears the missing contact information on the package hampered the delivery process. If you haven't already, please open a ticket with our after-sales team so they can investigate and prioritize your case. We appreciate your input as it helps us improve our service.
I received the goods
I received the goods, but not the invoice. I asked to send an invoice for order 31377022 dated January 11, 2026, but it has not been sent to me yet. I will have to return the goods and demand a refund, since I did not receive documents confirming the purchase.It's a shame that after all the work was done, the seller wasn't able to just send an invoice.
26 January 2026
Reply from Padangulyderis.lt
Hello, we’re sorry for the inconvenience caused by not receiving your invoice. To resolve this quickly, please open a support ticket and reference your order number 31377022. Our after-sales team is ready to look into this and help send you the necessary documents. We appreciate your feedback and understand your concerns, and we’re committed to assisting you further.
Reply from Padangulyderis.lt
Hello, thank you for your feedback. We’re sorry to hear that your delivery took longer than expected. Please open a ticket with our customer support so we can review your order details and prioritize your inquiry. We appreciate your patience and are working to improve our delivery process.
Quality is perfect
Quality is perfect. Snow, ice or wet road, as we have this winter, Michelin tyres always the best. I am happy, my tyres was produced before 4 months and 2 weeks.
27 January 2026
There should be one department to communicate with
It turns out that I needed to return one tire, and I did so. However, it seems that communication between the company's support, logistics, and warranty service departments could be significantly improved. It would be better to have one department to communicate with, without being referred from one to another.
12 January 2026
Reply from Padangulyderis.lt
Thank you for your feedback. We understand that being redirected between different departments can be frustrating. Since you’ve already opened a ticket, please be assured that we are prioritizing your claim internally to ensure a quicker resolution. Your comments are valuable to us, and we are continuously working to improve our communication and coordination between teams. Thank you for your patience.
The tire arrived severely damaged
The tire arrived severely damaged. A complaint has been sent . I want to replace a defective product. But I can't contact the seller
18 January 2026
Reply from Padangulyderis.lt
Hello, thank you for your feedback. We’re sorry to hear about the damaged tire. Since you’ve already opened a ticket, please be assured that your claim is being prioritized by our after-sales team. An agent will reach out to you shortly to provide assistance regarding your replacement request. Thank you for your patience.
Tyres were eventually delivered
Tyres were eventually delivered, but the overall experience was poor and frustrating.
The delivery was made to a partner workshop where the tyres were supposed to be fitted, however no fitting was possible because the technician responsible was absent. This made the delivery effectively useless and forced me to find another workshop, costing me extra time and money.
Customer support was equally disappointing. Despite repeatedly explaining that the order was placed via guest checkout, I was told multiple times to log into a non-existent account to open a claim, which showed a lack of attention and understanding.
To make matters worse, at the delivery location I was met by a staff member who was rude, arrogant, and unhelpful, and did not speak the official local language, making communication unnecessarily difficult.
Overall, delivery alone does not make up for poor organisation, lack of accountability, and unacceptable customer service. I would not recommend based on this experience.
8 January 2026
Unprompted review
Reply from Padangulyderis.lt
Thank you for taking the time to share your experience. We’re sorry to hear that the service at the partner workshop did not meet your expectations and that you encountered difficulties with both the delivery and our support process.
It appears that there were several issues—from the absence of the technician to challenges in accessing assistance—that clearly caused you additional hassle and expense. Your feedback is important, and we want to resolve these concerns.
To ensure we address your situation thoroughly, please open a ticket with our after-sales service if you haven’t already done so. Our team will prioritize your request and work to resolve this matter as quickly as possible.
We appreciate your input as it helps us improve our service. Thank you again for your feedback.
TIRES YEAR WAS 2023 EXPEXTED 2025 BUT…
TIRES YEAR WAS 2023 EXPEXTED 2025 BUT IS NOT VERY BED UŽSKAITAU I LT PER 5 dienas Pristate
23 December 2025
Extremely disappointed.
They promise 24-72h delivery but it’s been 11+ days with zero updates. No tracking info provided and the 'support' is just an AI loop that doesn't answer questions. Total lack of transparency.
#Edit:
Support ticket is open. 0 progress.
#Edit
As of Jan 5 (18 days), there is still no response regarding the order’s shipping tracking. Support only stated that the order cannot be cancelled and that I would have to pay €30 for each returned tire if I refuse the delivery.
30 December 2025
Unprompted review
Reply from Padangulyderis.lt
We're really sorry to hear about your experience. It definitely isn’t what you expected and we understand your frustration. We’d like to get this sorted for you quickly. Could you please open a ticket with our support team so we can investigate the issue, update your tracking info, and expedite your delivery? We’re here to help.
A lot bad reviews, but…
A lot bad reviews. But mine is oposite. Very fast delivery ant superb quality Goodyears Performace 3 245/45 r19
21 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.