Packed Direct  Reviews 642

Great product, easy to assemble ( took me less than half an hour, on my own )

Very pleased with the service. Ordered, delivery quick and kept informed all the way. When putting the the storage unit together it was noticed there was a hole in the lid.
Contacted customer service by email and a a replacement lid was arranged and subsequently delivered.
I would use this company again and recommend them. Thank you for your brilliant service 😊

Easy website
Fast delivery
Good communication
As described
Good quality
Keeps our garden cushions dry
Highly recommended

Online choice of products was good, the service & delivery excellent. Dropped one star because the product itself (storage shed with lift up lid and double doors to front) was rather flimsy, and a little complex to put together. Although the fully assembled item was fairly good, the flimsy panels and base could have done with a stiff board inner lining, or made from thicker material. Packed Direct performance though, was excellent.

Very quick delivery
Pleased with box
So happy had to order another one

Purchased the outsized garden storage container (830L) . Arrived next day ! . A bit of a struggle putting together solo but got there in the end . Looks good. So good I purchased another one the next day . Both now assembled , robust thick plastic & have so far withstood Storm Amy ! . Only criticism would be the clasp in the middle of the lid isn’t big enough or heavy enough for the width it the lid . As a result , the two corners of the lid raise slightly. Maybe a weight ‘thing’ of the patio cushions inside, I don’t know . Overall , very satisfied though 👍

I purchased stacked Olson and Smith airfryer,after initially thinking I'd been sent wrong one,as I wanted see through drawers,it just looked plain black ,I sent emails explaining,during this time realised it had to be in operation before you could view,eventhough I then kept it, it could have been explained better to me.It works really well.So all good.

Ordered the Olsen garden storage box, contrary to some reviews found it not easy to put together.
Very flimsy plastic, covered in scratches after 2 weeks.
Disappointing as a local well known home decor store had a same size garden store £30 cheaper and better quality.

Love this company, you are fast , very efficient and good quality products at the best price. Thank you for being no. 1

Good product delivered quickly

Really rapid turnaround on order and delivery.

The bin was delivered on time and in good condition.

I bought the Olsen and Smith 830L Storage Box which was delivered quickly. Not quite as easy as was led to believe to build, but managed. Had to wait for my son in law as my mum wasn’t strong enough and was tricky to put hinges in. A little disappointed to see the price has recently dropped with other companies, but it stores garden cushions well! Thank-you

On time well packed

Storage box excellent quality, we had a minor service issue that was dealt with really quickly and efficiently.

ordered an air con unit at the beginning of august on a next day service, still haven't received it. the item was returned to them after yodel's incompetency, they promised to send it back out. nothing received. chased again and was promised it would be dispatched again next day....and would you believe - STILL haven't received it. no updates from them, haven't been advised its out of stock or anything. apparently its too much to ask for the item you paid them for.

Delivery on time and help from driver to bring into garage just what the doctor ordered well put to together and works well

Excellent product and price.
One of the components arrived damaged however Jenny sorted it out very positively and quickly.
Very happy customer, well done Packed Direct.

Ordered an open and smith box. Missing screws meant we could not put together. Tried ring packed direct customer services support and no answer and no facility to leave a message as it cuts you off