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oxyaider.co.za Reviews 246

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TrustScore 3.5 out of 5

3.6

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the excellent and efficient service they received, highlighting the friendly and professional assistance with online ordering and payments. Reviewers often mention fast delivery times, with some receiving their orders promptly even during busy periods. The products are generally well-received, with consumers noting that items are exactly as advertised and packed well. Conversely, a small portion of people felt dissatisfied with the response times, reporting a lack of proactive communication and delays in receiving updates about their orders. Some customers experienced very long delivery times, with orders arriving weeks after placement, which contradicted stated processing times and led to frustration, especially for urgent medical supplies. There were also instances of incorrect items being sent or partial deliveries, further contributing to a negative experience for some.

What people talk about most

Order

Customers had ambiguous experiences with order processing and delivery. Many reviewers reported issues such... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many reviewers praising fast and prompt... See more

Product

Reviewers highlight ambiguous aspects of product experiences, with many customers reporting satisfaction with... See more

Response time

Reviewers mention negative feedback about response times, with many experiencing delays that contradict... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was great Even though at first things we shakey as i did not receive my order number But i wrote an email and everything was resolved and I got my products in time and i will be orderi... See more

Rated 5 out of 5 stars

I orders online and got my order in 2 working days. I am impressed by the service though I was skeptical

Company details

  1. Medical Equipment Supplier

Written by the company

Oxyaider is a young energetic, private company registered in South Africa that focuses on people’s health, their well-being, sales, after-sales services of quality and affordable Home Medical Equipment, and Respiratory Therapy products in the local market. Oxyaiders mission is to provide the best healthcare solution money can buy and creating a long lasting after sales service, by delivering a wide range of specialty products and services ensuring quality care for all patients and as a reliable partner to the health care community.

Contact info

3.6

Average

TrustScore 3.5 out of 5

246 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Everytime I order from Oxyaider I get excellent service. My order are shipped quickly and they react promptly to any queries. I will recommend them as a service provider for excellent service and deals which is your money's worth

16 July 2025
Rated 1 out of 5 stars

It took very long to get the product

It took very long to get the product.

I received it 4 weeks after my op and it was ordered one week before the op. No need for it now.

22 May 2025
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Reply from oxyaider.co.za

We do apologies for the delay, and thank you for your feedback

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