Worst Support ever! Ticket open for days no response, waisting people time.
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Great performance! I have bought the Webhosting Plan and a VPS, my honest opinion on the Webhosting is that they should bring cPanel back, that's just my opinion, I'm just used to that interface, howe... See more
Company replied
I purchased 2 servers from them. After buying the first one, I realized that it does not suit me because of the small amount of RAM. After that, I took the second one, having previously canceled the f... See more
Company replied
They offer 200 mbps unlimited bandwidth, but if you use too much they will slow the upload to 50 mbps without letting you know. This behavior is also not listed in the fair use policy. edit: g... See more
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Company details
Written by the company
• Oxide Hosting • Making Hosting Simple. We currently provide Virtual Servers (VPS), Website Hosting and more; operating since April 2017. With a robust experienced team to support our customers alongside enterprise hardware equipped host systems for the highest quality services whilst ensuring high reliability.
Contact info
Oxide Hosting, Unit 19642, PO Box 92, CF11 1NB, Cardiff, United Kingdom
- +443300431505
- support@oxide.host
- oxide.host
2.0
Poor
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The Best Hosting Provider
This is the best support team ever. Polite, helpful, and very kind. 100/10, I tell everyone to use Oxide Hosting.
18 April 2020
Unprompted review
Reply from Oxide Hosting
Hello Zachary,
Thank you for your pleasant and kind remarks, we're pleased to hear that our support team were able to meet your expectations and resolve all concerns raised to them in a friendly and welcoming tone. We proud ourselves in the support our team provides and you, the customer are at the focus of everything we do; your satisfaction is our upmost priority. We're glad to hear we were able to continue delivering the high quality support both you and us as an organisation expect. I will forward this review to the rest of the team and thank you for recommending us.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Great performance
Great performance! I have bought the Webhosting Plan and a VPS, my honest opinion on the Webhosting is that they should bring cPanel back, that's just my opinion, I'm just used to that interface, however, I'm getting used to the current one too. One issue, that they don't support Node.js in Webhosting yet, I'll just have to wait and see when that's released. Honestly though, this is a great service beside that.
14 April 2020
Unprompted review
Reply from Oxide Hosting
Hello Marino,
Thank you for your kind remarks; we're glad to hear that our services meet your expectations. With regards to our use of Plesk over cPanel/WHM, this was to ensure our product range remained sustainable - allowing us to continue providing the highest quality service we can. We recognise these concerns and will explore if anything can be done further in terms of this. In regards to NodeJS support on our Website Hosting services, this will be launched soon but we will always advise a Virtual Server (VPS) instead. We hope that actions in the future related to the mentioned concerns will allow us to provide you a five-star experience.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Brilliant support
Brilliant support, helped me all day with an hosting issue and gave me all the information i needed. Cant ask for anything better in customer support, one of the best support teams ive ever used and hosting company. I really appreciate them.
12 April 2020
Unprompted review
Reply from Oxide Hosting
Hello Ethan,
Thank you for your pleasant and kind remarks; we're proud to hear that our support team were able to resolve all issues you raised to them both efficiently, friendly and professionally. We proud ourselves in the service we provide and this will always continue. You as the customer are our primary priority and your satisfaction is our key focus - we're always glad to hear feedback confirming we delivered our aim of offering the highest level of customer service we can. I will forward this review to the rest of the team who assisted you today.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
great support
10 April 2020
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your kind remarks; we're happy to hear our support team were able to meet your expectations - our focus always remains providing the highest level of customer support we can.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Support is great
Support is great, prices are unmatched.
Support replied instantly in every time (around 10 times).
100% Reccomend!!
7 April 2020
Unprompted review
Reply from Oxide Hosting
Hello Dan,
Thank you for your kind remarks; we're happy to hear our support team were able to quickly respond to all queries raised to them - you as the customer are the focus for everything we do. We're always glad to hear that our services met your needs and our pricing structure is competitive. Thank you for recommending us also.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
nice service nice supporting i like it
29 March 2020
Unprompted review
Reply from Oxide Hosting
Hello Major,
Thank you for your pleasant remarks; we're glad to hear that you enjoy our services and are satisfied with the support provided by our team. We always aim to provide you the highest level of customer service we can.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Excellent support, speed and value for money
Excellent support, speed and value for money. Been using for years with no issues!
27 March 2020
Unprompted review
Reply from Oxide Hosting
Hello David,
Thank you for your kind remarks, we're delighted to hear that our support team were able to resolve any issues raised to them and that our services exceed your expectations. Thank you for your long-term support of our organisation, we look forward to continuing hosting your services.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Brillant, highly recommend hosting
Brillant! i have and request for help to deal my two issues(25/03/2020) and solved very fast in same day. very helpful
HIGH RECOMMEND!
25 March 2020
Unprompted review
Reply from Oxide Hosting
Hello Corran,
Thank you for your pleasant remarks, we're glad to hear that our team was able to resolve all issues raised to us both quickly and efficiently. Thank you also for recommending us.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Oxide Host is absolutely amazing!
Oxide Host, wow!
I asked for a VPS and the amount of customer service i got was amazing! Oxide is one of a kind.
Definitely will recommend! Will look forward to continuing my time at Oxide!
25 March 2020
Unprompted review
Reply from Oxide Hosting
Hello Turtle,
Thank you for your kind remarks, we're glad to hear that our support team were able to resolve all issues escalated and went above and beyond for yourself. You as the customer is always our first priority and ensuring you receive the highest level of customer service possible is paramount. Thank you for recommending us and we look forward to providing your services into the future.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Best Hosting service
i had a problem and they gave me very quick responses and helped me patiently till the problem was fixed which wasnt long at all. i really recommend it
18 February 2020
Unprompted review
Reply from Oxide Hosting
Hello EvEloBE,
Thank you for your kind remarks, we're glad to hear your services are now functioning as expected also that our support team was able to resolve any issues both quickly and efficiently. Thank you for recommending us also.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Review
I bought vps server on this hosting. Customer support been very friendly and helpful. None lags. 10/10
17 February 2020
Unprompted review
Reply from Oxide Hosting
Hello Adiáš,
Thank you for your pleasant remarks, we're glad to hear that our support team were able to resolve any issues with a friendly tone and quickly. We're also happy to hear that our services are suitable for your needs.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Oxide Hosting (^NicW).
Oxide Hosting is probably the best…
Oxide Hosting is probably the best service and company I have ever come across
Although I have relatively low experience with hosting companies the customer service with Oxide is something I don't think anyone sees much today.
I had problems resetting my password, the founder of Oxide responded to my support thread within minutes and fixed the problem immediately!
I ordered a server from Oxide two days ago for the first time and of course, had to learn some admittedly basic principals of hosting. Nicholas was always on hand to support. I had a problem with a file being in the wrong directory and Nicholas edited the location of the file for me as I could not do it right then, without any asking from me!
Overall I love Oxide Hosting and don't think I would change hosting services any time soon
15 February 2020
Unprompted review
Reply from Oxide Hosting
Hello Matievis,
Thank you for your kind remarks, we're glad to hear that our support team was able to resolve your issues promptly whilst going above and beyond! We strive to put our customers first to ensure that their expectations are met.
Please do let us know if you require any further assistance.
Kind regards,
Oxide Hosting (^JacW).
professional support team
Very good and professional support team, helps you with everything. thay are 100% to trust.
4 February 2020
Unprompted review
Reply from Oxide Hosting
Hello Alex,
Thank you for your pleasant remarks, we're glad to hear that our support team were able to meet and exceed your expectations/needs. We're proud to also hear they went above and beyond for you.
Please do let us know if you require any further assistance.
Kind regards,
Oxide Hosting (^JacW).
Great service highly recommended!
Great service highly recommended!
I've been using Oxide for both vps and Minecraft for networks hosting.
I've had a few issues (mostly because of me) and every time I need help I can quickly contact them through discord and I always get a response quickly and they usually help me solve the issue!
They've helped me with things that's not even related to their hosting as helping me setup nginx or what settings they recommend for minecraft servers!
19 January 2020
Unprompted review
Reply from Oxide Hosting
Hello Eddie,
Thank you for your gracious remarks, we're delighted to hear about your experiences with our services. We are glad to hear that our team was able to address all concerns quickly and effectively; along with going above and beyond to meet your needs. Thank you for recommending others to us.
Please do let us know if you require any further assistance.
Kind regards,
Oxide Hosting (^JacW).
Signed up for Discord Hosting today and…
Signed up for Discord Hosting today and have been loving it so far!
Oxide Hosting also has an amazing support team, I would highly recommend it.
7 January 2020
Unprompted review
Reply from Oxide Hosting
Hello Brandon,
Thank you for your pleasant remarks, we're glad to hear that you like our new service - if you have any feedback or feature requests; please do let us know. We're also delighted to hear that our support team were able to meet your expectations and resolve any queries you might have had. Thank you for recommending us also.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Oxide Hosting (^NicW).
Good hosting,
Good hosting,
- Fast Support
- Cheap and good
- Everything you need :)
The best hosting i found yet.
1 January 2020
Unprompted review
Reply from Oxide Hosting
Hello VertCode,
We thank you for your kind remarks, we're glad to hear that our support team along with our services exceed your expectations. We're also delighted to hear that our pricing structure fits your budget.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Oxide Hosting (^NicW).
I absolutely love Oxide
I absolutely love Oxide!
The team behind is awesome, and what makes it even better are the low prices. 10/10.
28 December 2019
Unprompted review
Reply from Oxide Hosting
Hello Jonas,
Thank you for your kind remarks, we're glad to hear what you have said and that our team are able to exceed your expectations along with our pricing structure. We hope that our products will continue to meet your needs.
Please do let us know if you require any further assistance.
Kind regards,
Oxide Hosting (^NicW).
Outstanding service and Fantastic…
Outstanding service and Fantastic Reliability.
Around the start of 2019, I was searching for a website hosting site and not too long after searching, I stumbled onto Oxide.host.
I'd been recommended it by a friend and after seeing previous testimonials, seeing their prices and talking to the Founder; Nicholas; Over discord, I opted to try out oxide and have loved it since.
I recommend purchasing their services.
18 December 2019
Unprompted review
Reply from Oxide Hosting
Hello Dylan,
Thank you for your kind remarks, long-term support of our organisation and for recommending us. We're delighted to hear that you love our services and that they were able to meet your expectations when searching for a hosting provider.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Oxide Hosting (^NicW).
Amazing Performance + Low Cost
Services are amazing, never had a problem with them once! Customer service team is always available, super helpful and nice!
Would highly recommend Oxide Hosting to anyone who is looking for amazing performance with low costs!
26 October 2019
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your kind remarks and for recommending us. We're glad to hear that our services, pricing structure along with our support team meet both your needs and expectations. We hope that our products will continue to meet your expectations/needs.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Oxide Hosting (^NicW).
Amazing hosting,extremely helpful staff…
Amazing hosting,extremely helpful staff and support 10/10 would recommend
22 August 2019
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your kind remarks. We're glad to hear that our services and team meet both your needs and expectations, we also thank you for recommending us.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Oxide Hosting.
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