Ovia Essentials Reviews 

75
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the helpful communication and guidance provided by friendly support representatives during the initial purchasing process. Many buyers express genuine enthusiasm about trying the items, sharing that placing orders online is simple. Some reviewers were not happy with the overall product quality, stating that the mix tastes like watery liquid with minimal flavor. People also encountered frustrating challenges when attempting to cancel unwanted automatic subscriptions or secure full refunds from the business. Several individuals mentioned experiencing unexpected delays and difficulties when trying to reach assistance for order changes.

What people talk about most

Product

Customers had ambiguous experiences with product, as reviewers expressed strong dissatisfaction with the lack... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers express... See more

Order

Consumers find order experiences to be mixed, as some reviewers praised helpful staff and quick shipping,... See more

Refund

Reviewers highlight negative aspects of refund processes, expressing deep dissatisfaction with the company's... See more

Quality

Reviewers mention negative feedback about quality, expressing great dissatisfaction because the product has... See more

Reviews shaping this summary

Rated 1 out of 5 stars

0 stars should be an option. This “company” has shoddy business practices. Received email stating subscription would be processed soon. I responded with a cancelation request. No response. Emailed 2x... See more

Rated 1 out of 5 stars

I don't like the taste, because there isn't one. Same issue as everyone else. Partial refund, automatic renewal without knowing... I am sure it is somewhere hard to find in the ordering details. I... See more

Rated 1 out of 5 stars

This flavored cutting mix tastes like water! I followed instructions for a week. I then realized, I had spent $68 for what to me, was plain water. Well, within the 90 day window, actually, 14 days,... See more

Rated 1 out of 5 stars

this is colored water ! also customer service is AI useless. I finished with thanks AI, they responded your welcome. and repeated previous sentences. there is no flavor at all !


Company details

Written by the company

Ovia Essentials is home of the original strawberry açaí cutting mix — a liquid blend of six clinically studied ingredients, formulated by Women's Health Researchers and a panel of physicians, that curbs cravings and speeds up metabolism without dieting or the gym.


Contact info

3.1

Average

TrustScore 3 out of 5

75 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(75)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am impressed by the human interaction…

I am impressed by the human interaction after I placed my order. The text message received when my order was received were to certify my address and to offer more product at a generous discount. Can’t wait to get my cutting mix.

27 October 2026
Unprompted review
Rated 1 out of 5 stars

Customer service sucks

Customer service sucks. There is no customer service number to call and I feel the email response is AI generated. I have emailed several times to fix a problem and get the same email and answer.
The product has no flavor and it not pink at all.
Good luck trying to cancel a

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is absolute worst

Customer service is absolute worst. This company is a scam. Buyer beware. I never received my product yet they charged my card the very next day. Beware when you only have an email as your only method as contact. October 27 and still no product, but at this point and after reading reviews, I don't want it. Others state it tastes like water and doesn't work. Beware of quick fixes.

13 October 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero star review I…

If I could give zero star review I would. Drink not only tasted terrible, it made me nauseated and my blood pressure skyrocket so I initiated a refund request in accordance with their policy and got nothing but the run around, lies and an offer of $13 refund for the $59 worth of product I purchased. They also have predatory practice of prechecking the automatic refill shipments so you don't even know until you have paid that you are on auto shipment! I have filed a charge back with my bank and a complaint with the fraud department. Buyer beware!

26 October 2026
Unprompted review
Rated 1 out of 5 stars

Taste/90 day refund, policy joke

I don't like the taste, because there isn't one. Same issue as everyone else. Partial refund, automatic renewal without knowing... I am sure it is somewhere hard to find in the ordering details. I did find where to cancel at the very bottom of the page. $68 order, $28 and some change refund.. and go ahead and keep the 5 unopened containers you already have. Thank you, but no thank you. How does that follow their 90 day policy. They can't even follow that, no accountability what so ever.. I tried to like it, can't, and tired of companies like this.

22 September 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy! First I would like to say it had no effect for me. Which I was fine with i tried it and that was that. But then put of no where I get notified I got charged for another one. I had to then go figure out how to get into an account I didnt know I had. Found out that they auto enroll you into a subscription. Trying to cancel that was difficult. Even contacting them, the refused to cancel it and said I have to donit myself but wouldn't give clear explanation how. Finally I hope I got it cancelled. It finally shows its not active. They say they are a 90 day money back guarantee. They are not. Even though I contacted them before the item Even shipped, they still shipped it, refused to to give me my money back, only gave me a small portion back, and when I asked to speak to someone above them, they stopped responding to me. I am normally not a Karen about things. But when it comes to shady things like this, she comes out. All I wanted was for them to take the item back and to refund me.. and they refused.. thier money back guarantee means nothing.. and putting me in a subscription that I had no idea about was not ok nor helping to cancel it was not ok.. I am completely grossed out by this company.

18 October 2026
Unprompted review
Rated 1 out of 5 stars

Criminals

The product does not taste as they explained it actually does not have much of a taste at all. Did not make me loss and weight or stop any cravings. The company automatically signed me up for a subscription which I did not want and when I tried to cancel it customer service stalled so much the order was actually sent and they still will not give a refund for the fraudulent subscription. They do not stand by the money back guarantee either. When I asked them they ignored the request. Would not recommend buying anything from this company.

24 October 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting stuff & Service

I ordered their stuff based on their website saying I could return it if I didn't like it or it didn't work. I had both those issues & they refused to give me a full refund. They said I could keep it, I said I don't want it. I want a refund. They were rude & not at all helpful. They gave me $10.80 back out of $30.00 I am not happy. Buyer beware

1 October 2026
Unprompted review
Rated 1 out of 5 stars

this is colored water

this is colored water ! also customer service is AI useless. I finished with thanks AI, they responded your welcome. and repeated previous sentences. there is no flavor at all !

23 October 2026
Unprompted review
Rated 1 out of 5 stars

This product is absolute GARBAGE!

This product is absolute GARBAGE!! Don’t get wrapped up in it. The 1st container came and will not dissolve in water. Stays clumpy. I have tried several ways. Tried a little frother and still didn’t dissolve, I have tried warmer water still nothing. If you leave it sit for over an hr it finally dissolves. Then trying to cancel took 8 emails and they still shipped the products. Now trying to get a refund is next to impossible. Next step is fighting it with the bank. THIS COMPANY IS A JOKE!!!

30 August 2026
Unprompted review

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