overstockArt.com Reviews 

169
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My experience with overstockArt was excellent. I found a beautiful painting at a very reasonable price. The customer service was exceptional—David Sasson provided personalized, one-on-one assistance t... See more

Rated 2 out of 5 stars

Mike S. Ordered a special order painting in mid January, painting was never delivered. I have tried to contact them several times via email with no reply. So unfortunate since I have ordered and re... See more

Rated 5 out of 5 stars

Got a Rembrandt now! This is my most recent purchase and my new favorite! Never a disappointment when receiving actual art and finding the the perfect spot to display. My purchases have found wall... See more

Rated 1 out of 5 stars

Ordered painting last month, was charged for it 4 days after order was placed. -I recently checked my account for the order status and it shows cancelled, but my $$ has not been refunded. -... See more

Company details

  1. Art Gallery
  2. Art Supply Store

Information provided by various external sources

A leading online art gallery, offering real oil painting, ceramic art tiles, hand crafted mirrors and other premium decor to discerning decorators worldwide.


Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

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3.7

All reviews

(169)

1 review in the last 12 months

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Rated 5 out of 5 stars

Chop Suey by Edward Hopper

Absolutely beautiful rendition of the original, the colors are so vivid, and great for a mid century modern decor.

14 August 2020
Unprompted review
overstockArt.com logo

Reply from overstockArt.com

Thank you for taking the time and writing this great review! It fills us with joy to hear from our happy customers!

Rated 1 out of 5 stars

Terrible Customer Service

I’ve bought multiple pieces. The one time I have an issue the customer service says they will call me back and they don’t. This is a terrible organization that won’t even bother the minute you make a request. I will never purchase another piece or recommend them to my realtor friends. BEWARE

1 July 2020
Unprompted review
overstockArt.com logo

Reply from overstockArt.com

I was so sad to read this review. No matter how busy we are, there is no excuse to not having anyone contact you back. We here at overstockArt.com pride ourselves with amazing art, and equally amazing service we offer our customers. Please reach back to us and we will be sure to make this situation right.

Rated 5 out of 5 stars

It is so very perfect and incredible…

It is so very perfect and incredible quality I actually got emotional because Ive always loved this piece (Kandinsky Composition vii) and now I have a huge gorgeous well-done replica!! I cannot be happier and will DEFINITELY order again! I already have others in mind!!

3 June 2020
Unprompted review
Rated 1 out of 5 stars

Define ‘in stock’

I ordered an in stock pre framed painting and now told that the frame is not available because of factory shutdown. Not happy.

6 May 2020
Unprompted review
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Reply from overstockArt.com

I'm sorry, but unfortunately since the Pandemic started our supply chain has been suffering and we are doing our best to keep the website updated as best we can. If you contact customer service, they will be more than happy to try and find you an alternative frame that is in stock.

Rated 3 out of 5 stars

Large Textured Art Emitted Odor But Now Resolved

In late December I ordered two textured framed pieces for my sister 4 states away, Customer service and delivery were terrific. The Degas in her room is smaller and much less textured than the larger Van Gogh “Starry Night” in her guestroom. Why would that be? Also, the Van Gogh had an odor that She could smell From other rooms and she began having headaches every day. After 3 weeks she removed it on 2/1/20 to store outside in the detached multi-unit garage of her condo. It wouldn’t fit in her space so her neighbor offered to store it in hers. She noticed the odor too & said it was alarming. The headaches stopped the next day & haven’t returned. She loves them both and wants to keep them but not if they make her sick. //. UPDATE on 2/20/20: The company has been terrific about allowing a refund or exchange for this, if wanted. Unlike Degas, Van Gogh used thick paint & heavy brush strokes, & Overstock did a great job of replicating it, which is apparently the reason for the odor. The odor is gone now so I hope to see the piece back in place on my next visit. Thanks again to Overstock for great options & great Customer Service!

9 February 2020
Unprompted review
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Reply from overstockArt.com

Hello

We will have a customer care representative contact you to find a resolution to the issue as quickly as possible.

Rated 1 out of 5 stars

The quality of this reproduction was…BAD

The quality of this reproduction was very poor quality and you must be prepared to pay a $25 fee (or more) if you make a return and don’t want store credit (why would I want another poor quality painting?).

2 August 2019
Unprompted review
overstockArt.com logo

Reply from overstockArt.com

Hi Jessica,
Was sorry to read your review. We want you to be absolutely over-the-moon happy with the art hanging on your wall. This is exactly why we offer 45 Days Easy returns no questions asked. Please call us 1.866.686.1888 so we can help you make the return.
Thank you for your love of art!
overstockArt.com Customer Care

Rated 1 out of 5 stars

Super Disappointed...

Super Disappointed...

First time buyer... The artwork itself was really rather uninspiring. The quality was disappointing and it looked like it was printed on canvas rather than painted, for sure. The delivery was fast and well packaged. However, the frame was clearly very damaged in several places prior to packaging and they still sent it. Outside of the frame damage, the quality of the frame was really quite poor. It was a plaster on top of wood that was then painted to create the detail instead of actual wood. I called and complained. They offered me a store credit if I returned it but, of course, this item is out of stock so I'm pretty much just out the money.

I spent upwards of $1000 with them on one day. I purchased these for resale and was hoping they would be a good source for products. But they are selling items for two to three times their worth for the quality. They quote gallery prices but I can assure you from what I've seen there will never be one of these paintings in a gallery.

Learn from my mistake...

20 April 2018
Unprompted review
overstockArt.com logo

Reply from overstockArt.com

Hi Paul,

I was sadden to read your review.

I can assure you that our frames are top quality. The moldings are made and essembelled here in the USA.

In addition, we pride ourselves by sourcing amazing hand painted art. This is our specialty and have been doing so for over a decade. We inspect each and every oil painting we source and make sure our customers get an amazing product - art and frame ready to hang on the wall.

Last, our award winning customer service gives the complete experience to our customers.

We are available from 9:00am-5:00pm Central Time so please call us at 1-866-686-1888 for any issues or concerns.

Thank you,
overstockArt.com Customer Care team

Rated 5 out of 5 stars

I have bought several oil paintings and …

I have bought several oil paintings and they were all beautiful. When I need another I always come here. The frames are just as beautiful as the paintings. The paintings come boxed and fast. I would recommend this company.

30 September 2017
Unprompted review
Rated 5 out of 5 stars

There's nothing like the texture and depth of a hand painted oil canvas!

I've bought 16 paintings from overstockArt.com over the years, most framed. 13 still are hanging today and I've received countless compliments on them. i exchanged one canvas and one frame with no hassles either time. There's nothing like the texture and depth of a hand painted oil canvas so I have no regrets about retiring a house full of cheap prints under glass!

29 September 2017
Unprompted review

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