My experience with overstockArt was excellent. I found a beautiful painting at a very reasonable price. The customer service was exceptional—David Sasson provided personalized, one-on-one assistance t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mike S. Ordered a special order painting in mid January, painting was never delivered. I have tried to contact them several times via email with no reply. So unfortunate since I have ordered and re... See more
Got a Rembrandt now! This is my most recent purchase and my new favorite! Never a disappointment when receiving actual art and finding the the perfect spot to display. My purchases have found wall... See more
Ordered painting last month, was charged for it 4 days after order was placed. -I recently checked my account for the order status and it shows cancelled, but my $$ has not been refunded. -... See more
Company details
Information provided by various external sources
A leading online art gallery, offering real oil painting, ceramic art tiles, hand crafted mirrors and other premium decor to discerning decorators worldwide.
Contact info
1401 S. Mosley St., 67211, Wichita, United States
- 1-866-686-1888
- info@overstockart.com
- overstockart.com
3.7
Average
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Art
My experience with overstockArt was excellent. I found a beautiful painting at a very reasonable price. The customer service was exceptional—David Sasson provided personalized, one-on-one assistance to help me choose a frame that complemented the artwork perfectly. This was a gift for my mother, and she absolutely loves it!
28 April 2026
Unprompted review
Company has gone bankrupt yet still…
Company has gone bankrupt yet still taking orders. Do not recommend. Has already verified and the company hasn’t gone down since early March. Do not recommend
10 March 2025
Unprompted review
I ordered 4 paintings 2 months ago and…
Not delivered. I ordered 4 paintings 2 months ago and have been charged for them. One was custom art piece and my total is over $1500. I can not get ahold of anyone and the phone number is bogus. Is this company a scam? Going to cancel the payments if i dont hear back soon.
26 February 2025
Unprompted review
still waiting for for painting and customer service response
Ordered painting last month, was charged for it 4 days after order was placed.
-I recently checked my account for the order status and it shows cancelled, but my $$ has not been refunded.
-I emailed twice and received no answer yet I still receive emails requesting I purchase an item that's sitting in my cart.
-I tried calling 1-866-686-1888 several times and the call never connects.
-I clicked on LiveChat and nothing happens or connects.
-When I click the link provided on my email confirmation it brings me to a page that says Disabled Link.
Based on the this experience I do not recommend overstockArt.com.
9 March 2025
Unprompted review
Could be a scam
I ordered a painting and have not received it. What upsets me is that the phone number is no good, no one answers. Also, no one has answered my e-mail. I’m hoping I haven’t gotten scammed but when you can’t reach anyone by phone and no reply from e-mail I’m not optimistic. You should be able to contact a so called “reputable “ company.
23 March 2025
Unprompted review
I ordered a piece of art that I never…
I ordered a piece of art that I never received. Called customer service number numerous times no response. Same with emails I sent. Is this company still in business?
11 March 2025
Unprompted review
Mike S.
Mike S.
Ordered a special order painting in mid January, painting was never delivered.
I have tried to contact them several times via email with no reply. So unfortunate since I have ordered and received some beautiful artwork from them..
This is an update, wrote this same review on their website, it was deleted, so unfortunate.
13 January 2025
Unprompted review
BAD BUSINESS..I received the wrong painting and want to return or exchange it
I received the wrong painting and have tried daily to contact their customer service department at (866)686-1888. It goes to extension 228 and no one answers or returns calls. In addition I have sent daily emails to their customer service department at info at overstockart dot com with an auto response that a customer representative will be in touch with me. Its been 4 days and no one has called or emailed.
This is an update.. it has now been over 20 days, when I call the number I am first in line and then hung up on. They are going to a lot of trouble for a business that is not legit anymore.
9 March 2025
Unprompted review
Reply from overstockArt.com
Hi Perry,
We’re truly sorry to hear that your art hasn’t arrived yet. We’d like to resolve this for you as quickly as possible. Could you please email your order number to info@overstockart.com? Alternatively, you’re welcome to reach out to us via live chat on overstockArt.com or call our customer service team at 1-866-686-1888 during US business hours.
We’re here to help and will ensure this is taken care of right away.
Thank you,
Customer Care Team
Reply from overstockArt.com
Hi Guadalupe,
We’re truly sorry to hear about your experience and that your art hasn’t arrived yet. We’d like to resolve this for you as quickly as possible. Could you please email your order number to info@overstockart.com? Alternatively, you’re welcome to reach out to us via live chat on overstockArt.com or call our customer service team at 1-866-686-1888 during US business hours.
We’re here to help and will ensure this is taken care of right away.
Thank you,
Customer Care Team
Lovely painting at a great price
Lovely painting at a great price. It was packed extremely well. I’m very happy with the experience!
2 January 2025
Quality Products and Excellent Customer…
Quality Products and Excellent Customer Service,
2 January 2025
Excellent product
3 December 2024
Fast efficient delivery with quality…
Fast efficient delivery with quality guaranteed.
27 November 2024
Love love paintings
Love love paintings. Great quality. Quick delivery. Highly recommend
27 November 2024
Awesome!
The miniatures I bought are just beautiful! The pictures and the frames are both gorgeous. Very happy with my purchase.
25 November 2024
2 paintings 1 Breathtaking and 1 Sub Par
3 notes:
1. The box comes with a massive logo that clearly says what’s inside which is horrible for any gifts. A blank box option would have been great.
2. One of the paintings is phenomenal 1000% worth the money. The second painting looks like a 10 year old did a paint by numbers. The paint is so thin you can see the canvas in places. More quality review before sending would be great.
3. Really just want to emphasize how awesome the one painting is. When this is done right it’s completely worth every penny. BUT I have no confidence in what type of painting I am going to get.
30 October 2024
Reply from overstockArt.com
Thank you for your feedback. We're so glad to hear you loved one of the paintings, and we truly appreciate your positive comments on its quality. We always strive to deliver exceptional pieces, and it's wonderful to know when we succeed.
We also appreciate your thoughts on the packaging. While our boxes do feature our logo, which is standard practice in the industry, we will certainly take your suggestion into consideration as we look at redesigning our boxes in the upcoming year, especially for gift-giving purposes.
If for any reason you're not fully satisfied with the second painting, we encourage you to take advantage of our easy returns policy. We want every customer to love their artwork, and if it doesn’t meet your expectations, we’re happy to assist you with a return or exchange.
Thank you again for your feedback, and we look forward to serving you in the future!
Exceptional Artwork
My recent order of Van Gogh's Stary Night painting was my 11th purchase from OverstockArt.com. Without exception, I have continually been happy with each purchase The quality of the paintings, along with the masterful framing, have exceeded my expectations. Even though I am running out of wall space, I will continue to be a returning customer.
29 October 2024
Reply from overstockArt.com
Thank you so much for your wonderful 5-star review! We're thrilled to hear that this was your 11th purchase!!! And that the Van Gogh Starry Night has once again exceeded your expectations. It means the world to us that you continue to trust us for your artwork and framing needs.
We truly appreciate your loyalty and support. We completely understand the challenge of running out of wall space :) - but we're excited to keep bringing you exceptional pieces for years to come!
Thank you for being such a valued customer!
Reply from overstockArt.com
Thank you for your wonderful review! We’re thrilled to hear that you found the entire process easy and that you’re pleased with the reproduction. Your satisfaction is our priority, and we’re glad we could meet your expectations. Thank you for choosing us, and we hope to serve you again in the future!
Reply from overstockArt.com
Thank you so much for your kind words! We're thrilled to hear that you love your painting and the frame. Each piece is crafted with care to bring beauty to your space, and it's wonderful to know that it’s found the perfect home with you. If you ever need anything or have more art in mind, we’re here to help! Enjoy your new masterpiece!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.