overstockArt.com Reviews 

169
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My experience with overstockArt was excellent. I found a beautiful painting at a very reasonable price. The customer service was exceptional—David Sasson provided personalized, one-on-one assistance t... See more

Rated 2 out of 5 stars

Mike S. Ordered a special order painting in mid January, painting was never delivered. I have tried to contact them several times via email with no reply. So unfortunate since I have ordered and re... See more

Rated 5 out of 5 stars

Got a Rembrandt now! This is my most recent purchase and my new favorite! Never a disappointment when receiving actual art and finding the the perfect spot to display. My purchases have found wall... See more

Rated 1 out of 5 stars

Ordered painting last month, was charged for it 4 days after order was placed. -I recently checked my account for the order status and it shows cancelled, but my $$ has not been refunded. -... See more

Company details

  1. Art Gallery
  2. Art Supply Store

Information provided by various external sources

A leading online art gallery, offering real oil painting, ceramic art tiles, hand crafted mirrors and other premium decor to discerning decorators worldwide.


Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

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No recent history of asking for reviews

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3.7

All reviews

(169)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great art and frames

Great art and frames, and I love that your art and frames are easily interchangeable! I recently purchased a different frame for beloved piece of your art, for something different. The frame was shipped quickly and it was easy to undo old frame and put the art in new frame!

23 September 2024
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Reply from overstockArt.com

Thank you for your fantastic review! We're so glad to hear that you enjoyed both the art and the flexibility of our interchangeable frames. It's wonderful that your new frame gave your beloved piece a fresh look, and we're happy the process was smooth and the shipping quick! If you ever need another change or more art to explore, we’re here for you. Enjoy your beautifully updated piece!

Rated 1 out of 5 stars

Bait and switched me with cheap frame. Buyer beware.

First of all, this company is not affiliated with Overstock.com. I was fooled by their name. This company (overstockart.com) is an unprofessional, bait and switch operation based in Wichita KS, where high paying customers are left unsatisfied, in my opinion and based on my experience. I paid close to $1000 for an oil painting and framing. I selected the frame and even approved a close up of the frame to make sure. Yet, when the artwork arrived, guess what, bait and switch! A completely different frame. The "manager" Melinda was unhelpful and plain nasty. I even sent an email to the owner David Sasson. I forwarded him the email where I had agreed to a specific frame (called Versailles gold) and then copied him the picture of the different (cheap) frame that I got instead. No response. I paid $289 for the frame. The picture that I spent almost $600 on, looks ugly with that cheap frame. I feel ripped off and deceived. A classic bait and switch scam...Gosh, why did I become a victim?

12 September 2024
Unprompted review
Rated 5 out of 5 stars

i’m just saying that i totally love…

i’m just saying that i totally love it!!!!🥰

27 August 2024
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Reply from overstockArt.com

We’re absolutely thrilled to hear that you totally love it!!! Your excitement means the world to us. Thank you for sharing your joy with us we hope our art brings you endless inspiration and happiness!

Rated 5 out of 5 stars

Great customer service

Great customer service

1 August 2024
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Reply from overstockArt.com

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we’re always here to help with all your art needs!

Rated 4 out of 5 stars

The quality of the reproductions varies…

The quality of the reproductions varies in my experience. I find the cost of frames to be high, relative to the cost of the paintings themselves.My shipping experiences are OK, but they could be better. Overall, a positive experience.

2 August 2024
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Reply from overstockArt.com

Thank you for taking the time to share your detailed feedback and for the 4-star rating! We’re pleased to hear that, overall, you had a positive experience with us. We appreciate your comments about the quality of the reproductions and the cost of frames. If you encounter any quality issues with our art or frames, please reach out to us directly - we take such concerns very seriously and are committed to resolving them promptly. Your satisfaction is important to us, and we’re here to ensure that every aspect of your experience meets your expectations. Thank you for your valuable input, and we look forward to serving you again!

Rated 5 out of 5 stars

Looks Perfect in our living room

Looks Perfect in our living room! love it

30 July 2024
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Reply from overstockArt.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that it looks perfect in your living room and that you love it. Your satisfaction is our greatest reward, and we’re delighted to have been a part of enhancing your space!

Rated 5 out of 5 stars

I've been purchasing from Overstock Art…

I've been purchasing from Overstock Art now for several years and I've always have had great service and timely orders. Highly recommend. James

11 July 2024
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Reply from overstockArt.com

Thank you so much, James, for your continued support and kind words! We’re thrilled to hear that you’ve had great service and timely orders over the years. Your recommendation means a lot to us. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you for many years to come!

Rated 5 out of 5 stars

Very lovely piece and great price

Very lovely piece and great price. Delivery was very quick. I’m very pleased

11 July 2024
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Reply from overstockArt.com

Thank you for your fantastic feedback! We're delighted to hear that you find the piece lovely and appreciate the great price. It's wonderful to know that the quick delivery contributed to your satisfaction. We’re thrilled that you're very pleased with your purchase. If you need anything else, we're here to help!

Rated 4 out of 5 stars

Nice framed piece of The Goldfinch

Nice framed piece of The Goldfinch, right price. Would wish your company had more classic art. Thank you.

10 July 2024
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Reply from overstockArt.com

Thank you for your feedback and the 4-star rating! We're glad to hear that you're pleased with the framed piece of The Goldfinch and found it to be a good value. We appreciate your suggestion about adding more classic art to our collection. Your input is invaluable, and we'll definitely consider it as we expand our offerings. If you have any other suggestions or need assistance with anything else, please don't hesitate to reach out. Thank you again for your support!

Rated 5 out of 5 stars

Beautiful print and frame

Beautiful print and frame, just what I wanted.

8 July 2024
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Reply from overstockArt.com

Thank you so much for your wonderful review! We’re thrilled to hear that you love the print and frame and that it’s just what you wanted. Your satisfaction is our top priority, and we’re delighted to have met your expectations. If you need anything else or have any more feedback, please feel free to reach out!

Rated 5 out of 5 stars

Had a large variety of beautiful art…

Had a large variety of beautiful art work and frames from which to choose. The end results are absolutely gorgeous.

6 June 2024
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Reply from overstockArt.com

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the variety of artwork and frames, and that the end results are absolutely gorgeous. Your satisfaction is our top priority, and we're delighted that you’re pleased with your choices. If you need anything else or have any more feedback, please don’t hesitate to reach out. We look forward to serving you again!

Rated 1 out of 5 stars

Beware of poor customer service!

Customer service was not as expected...actually, it was rather dismal. 'Making excuses' instead of listening to the concern is not a sustainable tactic; and owning up to their mistakes was absolutely not in their vocabulary. Very disappointing indeed.

5 June 2024
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Reply from overstockArt.com

Thank you for taking the time to share your feedback. I sincerely apologize that your experience with our customer service did not meet your expectations. This is not the level of service we strive to provide, and I’m truly sorry for the frustration this has caused.

We understand that listening to our customers and addressing concerns effectively is crucial, and it’s clear we fell short in your case. We’re committed to improving and ensuring that this does not happen again. If there's anything we can do to make this right, please don’t hesitate to reach out.

Rated 4 out of 5 stars

I had an issue with billing

I had an issue with billing. I emailed customer service and they were prompt responding back and fixing the problem. The painting was on clearance. The quantity was good for such a great reduction in price, I am happy with the purchase and recommend for anyone interested in oil on canvas reproductions at an affordable price.

1 May 2024

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