Outdoor ToolBox Reviews 225

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and user-friendly design, often exceeding expectations. Many highlight the ease of use, even for those with physical limitations, and appreciate the long-lasting batteries and quick recharging times. The efficiency and practicality of the items are frequently mentioned, making tasks simpler and more enjoyable. However, some customers also noted initial difficulties with product assembly, such as fitting a chain. A few people experienced minor issues with specific components, like a hose fitting or a steel wire cutting bit, and occasionally encountered problems with battery chargers.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers are highly satisfied,... See more

Quality

People report positive experiences with product quality. Many reviewers praise items like the mini chainsaw... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the ease of use, with... See more

Based on these reviews

Rated 4 out of 5 stars

Goes well, was as stated by other customers hard to put together but otherwise it's great for what I wanted. Have arthritis in hands and the vibration from the mower does agrivate it so can only use i... See more

Company replied

Rated 4 out of 5 stars

I have the cordless electric pruning saw - it is great to use! I initially had a bit of trouble fitting the chain but once that was sorted I enjoyed the ease of use and have used it for small and larg... See more

Company replied

Rated 4 out of 5 stars

The cordless saw worked very well, even better than I had hoped.

Company replied

Rated 5 out of 5 stars

The hose is great, especially as it can extend so I can reach the other side of our garden & when finished, it retracts back to its original length. No messy task having to rewind it & when done, it... See more

Company replied

Rated 5 out of 5 stars

I have bought many products from Outdoor Toolbox and without fail every single time I have had a wonderful experience. Occasionally I have had a small problem with a hose fitting .. it is replaced i... See more

Company replied

Rated 5 out of 5 stars

I've gone through a bunch of CarPlay products before, and most of them were disappointing-either sluggish or just didn't work right. Then I picked up this 10-inch Wireless Pro CarPlay and Android Auto... See more

Company replied

Rated 5 out of 5 stars

Your little mower/weed cutter is doing a herculean task. I live on acreage and I'm using it to work my way through eliminating stuff like giant rats tail grass and lantana. I've bought extra blades an... See more

Company replied

Rated 5 out of 5 stars

First package was delivered quickly and was good. Had a slight problem and got back in touch, and my problem was resolved very quickly and cherfully. The vacuum is small and I wouldn't clean a large a... See more

Company replied

Rated 5 out of 5 stars

This is my third purchase from Outdoor Toolbox, this company’s service is excellent, I seem to have a little problem putting things together, and these folks are super helpful. They even sent me a rep... See more

Company replied

Rated 5 out of 5 stars

The best CarPlay Promax in the market. Excellent customer service. My only regret I should bought 2 units. I tried in my car but my wife really likes it. The best car gadget tech that I bought. Fast d... See more

Company replied

Rated 5 out of 5 stars

We have had a number of purchases from Outdoor Toolbox and they have all been excellent. I now know that everything we buy from there is going to be great quality. We have bought the mini hand chainsa... See more

Company replied

Rated 5 out of 5 stars

Customer service was very responsive. I had a problem with my 3-in-1 battery charger and after sending a video of the problem, received a replacement. This has restored my faith in the company and I w... See more

Company replied

Rated 5 out of 5 stars

I have the Mini Chainsaw, which, once I got the hang of how to use it, I've been able to do a lot of pruning, cutting up small logs for the fire... and feel safe doing so. I've had it for over a year,... See more

Company replied

Rated 5 out of 5 stars

I purchased the little chainsaw as a 71 yr old woman I found it light enough to use even though I have arthritis I needed to trim bushes and prune fruit trees I found it easy to assemble and use I wou... See more

Company replied

Rated 5 out of 5 stars

My little "wizzbang" trimmer has surpassed all my expectations. It has truly been a godsend. Because my yard is sizeable I use it to do my edges and those tricky areas where my mower will not go. I lo... See more

Company replied

Rated 5 out of 5 stars

Everything worked well, the attachment with the steel wire cutting bit, didn't last very long, but the steel blades work well

Company replied

Rated 5 out of 5 stars

The 3-in-1 Cordless Electric Grass Lawn Mower does everything it is advertised as doing. Light and easy to use, but powerful enough to cut through tough weeds. I love it.

Company replied

Rated 5 out of 5 stars

My second hose purchase from Outdoor Toolbox. It is the only hose that, as the advertising claims, doesn’t kink or tangle. A breeze to use and when done it shrinks for ease of storage. It also shipped... See more

Company replied

Rated 5 out of 5 stars

So handy for gardening (chainsaw) and bought replacement chains easily

Company replied

Rated 5 out of 5 stars

So handy for gardening (chainsaw) and bought replacement chains easily

Company replied

Rated 5 out of 5 stars

The tool is great to use, the accessories are vast and the battery lasts ages.

Company replied

Rated 5 out of 5 stars

Does what it says it should do. Good hose length gets to where I want it to go, then folds back up neatly after use.

Company replied


Company details

  1. Home Goods Store

Written by the company

Outdoor ToolBox is your go-to destination for top-quality outdoor tools and accessories, trusted by over 50,000+ Aussies & Kiwis. We pride ourselves on offering the best prices to our customers, with fast, free delivery on every order. Our innovative products are backed by a 100-day risk-free trial, ensuring 100% customer satisfaction. Based in Adelaide and driven by a passion for outdoor adventures, we’re committed to enhancing your outdoor experience with eco-friendly, chemical-free solutions. Discover why Outdoor ToolBox reviews are glowing—shop with us today and experience excellence, loyalty, and value in every product. Connect with us for exclusive offers and insights. Business Hours: Monday-Friday, 9:00 AM - 6:00 PM Phone Numbers: +61 8 7092 0892 (AU) +64 9 802 3024 (NZ)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

works well easy to usegrass cutter

works well easy to use

12 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks for the feedback, Barry. Really great to hear the grass cutter’s working well for you and that it’s easy to use. That’s one of the things we care most about—tools that just get on with the job without making it harder than it needs to be.

Appreciate you taking the time to share how it’s going. If you ever want to pass along how it holds up over time, we’d love to hear it.

Rated 5 out of 5 stars

Does what it says on the box

My second hose purchase from Outdoor Toolbox. It is the only hose that, as the advertising claims, doesn’t kink or tangle. A breeze to use and when done it shrinks for ease of storage. It also shipped quickly so I had my purchase fast.

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much, H. Wilson. Really appreciate you coming back for a second hose, and even more so for sharing your experience. It’s great to hear it’s doing exactly what it promised, with no kinks or tangles, and is easy to store when you’re done. That kind of ease really makes all the difference when you're out in the garden.

Glad to hear delivery was quick too. Thanks again for your support, and we’re always here if you need anything else. 😊

Rated 5 out of 5 stars

My little "wizzbang" trimmer has…

My little "wizzbang" trimmer has surpassed all my expectations. It has truly been a godsend. Because my yard is sizeable I use it to do my edges and those tricky areas where my mower will not go. I love it!!!

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much for sharing that, Sue. Love hearing how your “wizzbang” trimmer is holding up, and it sounds like it’s really earned its spot in the shed. Those tricky corners and edge spots can be a real pain, especially in a larger yard, so it’s great to know it’s making the job a bit easier and more enjoyable. 🌿

Appreciate you taking the time to let us know how it’s going, and it really means a lot.

Rated 5 out of 5 stars

Great vacuum that's easy with no cords

First package was delivered quickly and was good. Had a slight problem and got back in touch, and my problem was resolved very quickly and cherfully. The vacuum is small and I wouldn't clean a large area with it however I wanted it to clean small messes without having to set up bulky vacuums or plug anything in. I have used this multiple times already and been excited to find how much I am using it. It packs away into a small neat case which is great. Definitely would recommend and purchase again. Thank you.

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much, Matthew! We’re really glad to hear the vacuum has made those small clean-ups quicker and easier, and even better that it packs away so neatly when you’re done. That’s exactly what we hoped it would do—no cords, no fuss, just handy help when you need it. 🧹✨

Also great to hear our team was able to help quickly when an issue came up. Appreciate your kind words and recommendation. We’re here anytime you need us again! 😊

Rated 4 out of 5 stars

Amazingly useful cordless saw

I have the cordless electric pruning saw - it is great to use! I initially had a bit of trouble fitting the chain but once that was sorted I enjoyed the ease of use and have used it for small and large jobs. The batteries last ages and recharge quite quickly. I'm really happy with it and wish i had bought it years ago!

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much for the detailed feedback, Dave! 😊 We’re really glad to hear the cordless saw has been a great addition for both small and big jobs. It’s awesome to know the batteries are lasting well and recharging quickly too; that makes all the difference when you're mid-project. 🔋

Totally understand the initial learning curve with the chain, and we appreciate you sticking with it. Love hearing that you’re happy with it overall, and we’re here anytime if you need tips or support down the track!

Rated 4 out of 5 stars

helpful after sales advice

18 February 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks for the kind words, Bob! 😊 We’re really glad the after-sales support was helpful for you. If there’s ever anything else you need or if you have more questions down the track, don’t hesitate to reach out—we’re always here to help.

Rated 5 out of 5 stars

Car Play

This is a high-quality product that comes at an excellent price, along with fast delivery.

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much for the great feedback! We're really glad to hear you're happy with the CarPlay unit, and it means a lot to know it hit the mark on quality, value, and delivery speed. We put a lot of care into making sure it’s not just a great product but also easy to get up and running without hassle.

If you ever have questions or want to get the most out of the features, feel free to reach out—we’re always here to help. Safe and happy driving ahead! 🚗📦

Rated 5 out of 5 stars

Everything worked well

Everything worked well, the attachment with the steel wire cutting bit, didn't last very long, but the steel blades work well

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks for the honest feedback, Adrian! Really glad to hear everything worked well overall and that the steel blades are doing the job. We appreciate you pointing out the experience with the wire-cutting attachment too, and we'll definitely pass that along to the team. If you ever need a hand with replacements or have any questions, we're here to help. 😊

Rated 5 out of 5 stars

Delivery great

Delivery great. Products work so well. Very happy with on going service.

18 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much, Simone! We're really glad to hear the delivery was smooth and that the products are working well for you. It’s lovely to know you’re happy not just with what you received but with the ongoing service too, and that’s exactly what we aim for. Let us know if there's ever anything else you need! 🌿

Rated 5 out of 5 stars

Does what it says it should do

Does what it says it should do. Good hose length gets to where I want it to go, then folds back up neatly after use.

18 February 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much, Marianne! 😊 Really appreciate you taking the time to share. Sounds like it's doing exactly what it should—reaching where you need it to and packing away without hassle. That kind of ease and reliability is exactly what we hope for when someone uses our tools.

Glad it’s fitting into your routine so well. If you ever need anything or just want to share how it’s holding up down the track, we’re always here. 🌿

Rated 5 out of 5 stars

easy to order and equipment was…

easy to order and equipment was excellent

18 October 2024
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much, Tim! 😊 We're really glad to hear the ordering process was smooth and that the equipment met your expectations. Appreciate you taking the time to share, and we're always here if you need anything down the track!

Rated 5 out of 5 stars

So handy for gardening (chainsaw) and…

So handy for gardening (chainsaw) and bought replacement chains easily

1 November 2024
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks a bunch for the lovely review, Suzie! 😊 We're so happy to hear the chainsaw's been making gardening easier for you — and awesome that grabbing extra chains was a breeze too! Let us know if you ever need anything else!

Rated 5 out of 5 stars

Your little mower/weed cutter is doing…

Your little mower/weed cutter is doing a herculean task. I live on acreage and I'm using it to work my way through eliminating stuff like giant rats tail grass and lantana. I've bought extra blades and this little beast just keeps on keeping on

5 June 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

That’s really great to hear, Steve. It sounds like you’ve put the mower to the test, and we’re so glad it’s holding up well across your property. Tackling tough growth like giant rats tail grass and lantana is no small job, but it’s great to know the tool is helping you make steady progress.

Thanks for sharing your experience. If you ever need anything else, we're here to help.

Rated 5 out of 5 stars

Good experience

Good product
Prompt dispatch and delivery
Friendly and thorough response to enquiry.

14 December 2024
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much for the kind words, Ivan! 😊 So glad you had a great experience — we’re always here to help and get your order out fast. Enjoy your new Outdoor Toolbox tool!

Rated 5 out of 5 stars

Extendable hose

Easy to order & received my extendable hose which I absolutely love 👍 I can now water my whole garden easily with no hassle love it 👍

26 May 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Yay! So happy to hear you're loving your extendable hose. Makes us smile knowing your garden’s getting the care it deserves — with no fuss! Thanks for sharing your lovely feedback. 💚

Rated 5 out of 5 stars

Best company bar none 😀👏🏻👏🏻

I have bought many products from Outdoor Toolbox and without fail every single time I have had a wonderful experience. Occasionally I have had a small problem with a hose fitting .. it is replaced immediately.
I have told my friends neighbours and family about yr exceptional customer service. You lead the market . You live up to your promise of being commited to excellent service.
I shall continue to sing your praises. Coz you’re worth it 😀👏🏻👏🏻👏🏻🙏🏻🎖️🏆

2 April 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Wow Faye, your kind words made our whole team smile! 😊 Thank you so much for your support and for spreading the word about us. We’re so happy to hear you’ve had such great experiences (even when things needed a quick fix!). We’re always here if you need anything. 💛

Rated 5 out of 5 stars

Purchasing from Outdoor Toolbox

We have had a number of purchases from Outdoor Toolbox and they have all been excellent. I now know that everything we buy from there is going to be great quality. We have bought the mini hand chainsaw, the tyre pressure inflator and the weedeater. Love them all!

9 May 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

So happy to hear this! 😊 Thanks a bunch for your kind words — we’re stoked you’re loving the mini hand chainsaw, tyre inflator, and the lawn mower. Sounds like your toolbox is getting pretty powerful! Let us know if you ever need anything else!

Rated 5 out of 5 stars

Great communication

Great communication, speedy delivery, good products

9 August 2024
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thanks so much for the kind words, Roumen! 😊 We’re thrilled to hear you had a great experience — speedy delivery and smooth communication are what we aim for. Let us know if there’s anything else we can help with down the track. Appreciate you!

Rated 5 out of 5 stars

Hose & mower/weed eater - best purchase ever

The hose is great, especially as it can extend so I can reach the other side of our garden & when finished, it retracts back to its original length. No messy task having to rewind it & when done, it fits easily into a small bucket.
Also, love the weed eater/mower. Its light, easy to operate and change the blades when needed. Most 70yr old gardeners will appreciate this.

22 April 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Wow, thank you so much, Huia! We’re absolutely thrilled to hear how much you’re enjoying both the hose and the mower/weed eater. It means a lot knowing it’s making gardening easier — especially for our seasoned green thumbs like yourself! 😊 If you ever need anything, we’re just a message away. Happy gardening!

Rated 5 out of 5 stars

Customer service was very responsive

Customer service was very responsive. I had a problem with my 3-in-1 battery charger and after sending a video of the problem, received a replacement. This has restored my faith in the company and I will buy from them again.

14 March 2025
Unprompted review
Outdoor ToolBox logo

Reply from Outdoor ToolBox

Thank you so much for your kind words, Wendy! We're really glad we could sort things out quickly and that you're happy with the replacement. Your trust means the world to us, and we’d love to have you back anytime. 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look