OurMoneyMarket Reviews 

394
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers overwhelmingly had a great experience with this company. People describe the entire journey as incredibly smooth, fast, and straightforward, with many consumers praising the ease of navigation from start to finish. Reviewers frequently commend the team members for being exceptionally helpful, knowledgeable, and maintaining a professional and polite manner throughout interactions. However, some customers also noted instances of poor customer service, including extremely bad outcomes and instances where processes were significantly delayed without updates. A small portion of people mentioned experiencing issues like receiving misinformation during calls or encountering difficulties like long hold times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that representatives are extremely helpful,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are helpful, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional, courteous, and impressively fast assistance... See more

User experience

Customers report a high level of satisfaction and delight with the user experience, describing the... See more

Response time

Customers consistently note positive experiences with response_time, highlighting how applications and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience. So fast, efficient and extremely helpful. From initial enquiry to approval, no more than a couple of hours. So helpful as im not computer savvy. Guided me through to the final pr... See more

Rated 5 out of 5 stars

Customer representative Zafir is a credit to the company. He helped me understand what was happening and what I needed to do. He explained each step along the way and problem-solved a couple of m... See more

Rated 5 out of 5 stars

I have found this whole experience very easy and straightforward. I only applied last night and within less than 24 hours, I am pre approved. Elliot was very helpful and outlined the terms of the loan... See more

Rated 5 out of 5 stars

Aryan and Ameeksha were really helpful finalising the process and stayed on the phone while I uploaded documents. They were very friendly and made the whole process stress free. I would recommend omm... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Finance Broker
  5. Loan Agency

Written by the company

OurMoneyMarket provides simple, low-rate, personal loans to help Australians make their next big idea a reality. We provide loans so you can buy a car, go on holiday, renovate your home, consolidate debts, whatever it is that you need. Apply online in minutes and have funds deposited as soon as the next day.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(394)

362 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great finance

Quick and easy application process.Great rates and very flexible with repayments..Highly recommended.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick easy to access money

In time of need process was quick n easy. Received email n texts with updates. Money was approved & into my account 1-2 working days. Took the stress off me relocating n moving house.

Big thank Thank you to Zafir.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional, easy and quick turnaround.

The entire process was easy to navigate and well communicated at every step.
Arab and his team responded very quickly to every question I had.
The execution of the funds was automatically transferred to the accounts I had specified resulting in a quick, easy turnaround from the start of the application.
I would highly recommend using their services again.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Aster extremely helpful

Aster made the process very easy guiding me through my loan documents she helped me though every step of the process. Thank you

17 February 2026
Unprompted review
Rated 5 out of 5 stars

OurMoneyMarket review

The phone call I had with Michelle was absolutely awesome as she provided me with all the information that I required and allowed me to ask any further questions that I needed answers for. I can’t thank OurMoneyMarket enough for there on going support through this process.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate a zero I would

If I could rate a zero I would. Don’t waste your time. Approved for an unsecured personal loan at 11.95% then advised “oh! Sorry this should have been secured!” Spoke to some broker who then offered $55,000 unsecured at an interest rate of 18.95%, a broker fee of $2,000 and an application fee of $695. Have made a complaint via their preferred channel and have heard nothing. Just go to a reputable place and not these loan sharks.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, very helpful. Very quick turnaround. Zafir was awesome to deal with and very friendly. I would definitely recommend

4 February 2026
Unprompted review

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