Our Icons Reviews 102

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I placed an order on December 12th and received an email the same day stating that my order would be sent to their printing company, then shipped to me. I've reached out multiple times since then (no... See more

Rated 1 out of 5 stars

My order should have been delivered in 4-5 days, and after 7 days I don't even have a tracking number... There is no customer assistance and after 2 emails still no answer... I started the refund enqu... See more

Rated 4 out of 5 stars

I got the 3-piece set of Jordan's shot in Utah. Design looks awesome and everyone comments on it. However, the paper felt a little flimsy. I was expecting some thing more significant like a heavier pa... See more

Company replied

Rated 1 out of 5 stars

I didn't receive anything! I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything. I had email traffic with the team of our icons regularly, but th... See more

Company replied

Company details

  1. Poster Store
  2. Clothing Store
  3. Doctor
  4. Sports Medicine Physician
  5. Statuary

Written by the company

Daan Klein is an Amsterdam-based artist and graphic designer who draws most of his inspiration from sports. During COVID his other brand got out of business which allowed him to re-discover his interests in graphic design. He partnered up with Merijn (who runs the website) and together they founded Our Icons. We recreate iconic sport moments, to transfer your room, with our icons. Because we love sports ❤️


Contact info

2.1

Poor

TrustScore 2 out of 5

102 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Loved it!

I just love the idea behind Our Icon: simple and effective.
I have bought "The Block" bundle 30x40 without frame.
It was for a friend but I will buy one for me soon :)

Quality of the print 5/5
Shipment 5/5
shopping experience 4/5

14 March 2022
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Reply from Our Icons

Hi Simone, thank you very much for the positive review!

Rated 1 out of 5 stars

never got my order even

never got my order even though they informed me they sent it again in the right address (did not expect to anyway)
hope you can explain in the future what not delivered items go to in the end

14 March 2022
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Reply from Our Icons

Hi Dimitrios, I am really sorry to hear this! We have sent the prints again to your place with the correct address. Please see your email.

Rated 5 out of 5 stars

Bucks fans

Ordered the Valley Oop for my husband and he loves it. As described, well packaged and quick shipping to US.

13 March 2022
Our Icons logo

Reply from Our Icons

Thank you very much and good to hear that your husband was happy with the gift!

Rated 3 out of 5 stars

Great Artwork, Poor Shipping

Really love the artwork that I received, but the 3 prints I ordered were all slightly damaged in the shipping process. They are sent in an envelope which does not protect them from getting bent or folded. Artwork is great, but the damage the prints sustained was a real bummer.

8 March 2022
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Reply from Our Icons

Hi Dylan, I am sorry to hear that you received our artworks in a damaged state. Feel free to send us an image of the damaged posters on info@our-icons.com and we'll be happy to replace those for you! Merijn

Rated 1 out of 5 stars

Had to purchase a separate frame to fit…

Had to purchase a separate frame to fit the prints without them bending/getting creased. The refund process was very difficult and no refunds provided on the frames. I mentioned the frames didn’t fit the first time and was just sent more of the same frames which again didn’t fit.

7 March 2022
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Reply from Our Icons

Hi Benjamin, as already said on mail I am sorry that you have had such a bad experience with us. We work with many print partners all over the world and sizes might differ slightly with different print houses. Therefor we tried to send you new frames for a couple of time, but they did not fit. Apologies and we hope we can be of better service in the future!

Rated 4 out of 5 stars

Great product

Great product. Would have been great if the pictures came fully framed vs. me putting the pic/frame together, but otherwise was great.

7 March 2022
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Reply from Our Icons

Hi Sami, that for sharing that feedback. We would love to ship our product already framed, but unfortunately that is not possible for now. Enjoy our artworks! Merijn

Rated 5 out of 5 stars

Perfect!

Perfect ! When it arrived it was a bit damaged so i asked due to the post-transport. I immediately got a new one, perfect service and fantastic piece of artwork.

7 March 2022
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Reply from Our Icons

Thanks for sharing that review here! That means a lot to us. Regards, Merijn

Rated 5 out of 5 stars

good quality

good quality. i just think it's a bit overpriced, but nice portraits nontheless

7 March 2022
Our Icons logo

Reply from Our Icons

Thanks for sharing that feedback with us! Enjoy our pieces of art!

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, from ordering to shipping. The quality of the prints is as expected

7 March 2022
Our Icons logo

Reply from Our Icons

Thanks for sharing that review!

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