Oud Library Reviews 82

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent customer service, highlighting their knowledge, helpfulness, and friendly demeanor. Many people appreciate the personalized approach and the time taken to guide them through the selection of high-quality, unique, and long-lasting products. The products, particularly the oils and scents, are frequently described as amazing, strong, and of high quality, with many consumers noting their impressive longevity. However, some customers mentioned that a few scents faded quickly, even after just a few hours.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Product

Users describe positive interactions with the product. Many customers praise the high quality and... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely hilarious and i mean hilarious,Aisha. Came to serve us at another table in Brent Cross when twas empty with immaculate knowledge about their products which we ended up buying. Plus not only did... See more

Rated 5 out of 5 stars

Met your staff Lina and she’s was genuinely a wonderful person interactive with, she was welcoming, very convincing and made me feel like my money was well spent. I hope to see more staff like her and... See more

Rated 5 out of 5 stars

I got stopped by Nadia at White City Westfield who gave me a sweet fruity scent,i immediately fell in love. Got to know more scents and will be back for Pure reverie for my husband. But i really loved... See more

Rated 5 out of 5 stars

Got served by a Lovely lady in battersea this morning, forgot to ask her name but she had a red cardigan on. I had no clue about what scents interested me the most but she guided me through all of the... See more


Company details

  1. Perfume Store
  2. Health and Beauty Shop

Written by the company

Oud Library is a fragrance brand specialising in memory-evoking perfumes with a storytelling approach to scent. Each creation blends artisanal perfumery with emotional resonance, designed to capture a memory in every bottle. Drawing inspiration from rare ingredients, traditional fragrance craftsmanship, and modern olfactory artistry, Oud Library creates long-lasting perfumes that evolve beautifully on the skin. Our collection spans pure perfume oils and high-concentration extraits, crafted for those who value depth, longevity, and individuality in fine fragrance. Every scent is carefully composed to unfold over time, revealing layers of character, warmth, and identity, making each fragrance a personal and intimate experience rather than a fleeting impression


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

Rahna was fantastic

Rahna was fantastic; she was incredibly supportive, had an excellent knowledge of fragrances, and provided thoughtful recommendations with great patience.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

The experience at Brent Cross was…

The experience at Brent Cross was fantastic, largely thanks to Nadia, who was exceptional. Amour Heaven is a stunning fragrance, and I'm considering purchasing more once I finish my current bottle. The stall exuded a charming atmosphere, and the staff, especially Nadia, were delightful as she patiently introduced me to their various scents.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Met your staff Lina and she’s was…

Met your staff Lina and she’s was genuinely a wonderful person interactive with, she was welcoming, very convincing and made me feel like my money was well spent. I hope to see more staff like her and look forward to spending more time with your company. You guys certainly have beautiful scents I’ll give you that

24 December 2025
Unprompted review
Rated 5 out of 5 stars

This is the best perfume oil I have…

This is the best perfume oil I have come across very strong and long lasting and they gave a variety of scents to choose from. I got Arabian cashmere and berry blossom for my daughters in battersea and was served by Hasina she was so sweet and friendly and represented herself and the brand very well. Wishing all the best.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Very Responsive!

Wonderful scents & great team!

They were extremely responsive with helping me on my order after I entered the wrong shipping information and only noticed several hours after, when I messaged them, Mathew replied to me almost immediately and corrected my address on the shipping label. I felt immediate relief as their scents are not cheap.

I received my order on time, packaged nicely and securely - and the scents were lovely and well worth it.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I was amazed by the berry blossom…

I was amazed by the berry blossom perfume which lasted 24 hours or longer and I loved the customer service aswell I felt welcomed and heard by Nadia and I surely will come back for more. Nadia was amazing, she made the experience 10 times better

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great perfumes and great customer…

Great perfumes and great customer services!
I recently made my first purchase online and I had messaged them on Instagram for some advice and info they were so attentive and responsive and helpful ! I highly recommend I also love the products and the smells of the perfume I have definitely would buy again and highly recommend !

3 December 2025
Unprompted review

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