Very light last for 30 minutes only smell Shower Gel I don't recommend it at all customer service didn't do anything I contacted them, especially since I already reached out and got no response... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... See more
Company replied
What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... See more
Company replied
I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. Th... See more
Company replied
Company details
Written by the company
Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.
Contact info
17 Market Square, E14 6AQ, London, United Kingdom
- 07438304155
- sales@oudhshop.co.uk
- oudhshop.co.uk
4.1
Great
463 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Package arrived quick well wrapped…
Package arrived quick well wrapped smells great and lasts all day great value
2 May 2023
The perfume is lovely and arrived well…
The perfume is lovely and arrived well packaged. I can recommend this company. First class service. Thank you
18 May 2023
Unprompted review
Arrived later that expected
29 April 2023
Was a great service got store call me…
Was a great service got store call me up to send another perfume as one they hadn’t got in stock so they replaced one with another!!… great service.
17 April 2023
I never received the item and got no…
I never received the item and got no response to my email enquiring about the whereabouts of the perfume. Very poor.
19 April 2023
The perfumes are good
The customer service centre was good called me to confirm my order. 100% I would recommend them
21 April 2023
Good service as always
18 April 2023
I had ordered some fragrances recently…
I had ordered some fragrances recently and one of the perfumes was out of stock, as the store called me up personally to say that they would put another in the order in exchange for the one that was out of stock....which I was very happy with the service and personal touch to making sure you get what you paid for and going above and beyond to make their customers happy...I would recommend them to friends and family also and would definitely order from them again. Thank you; Oudh Shop!!..:)
20 April 2023
Unprompted review
I had a lovely experience with this…
I had a lovely experience with this seller I accidentally bought 2 of the same product and they were kind to contact me to rectify it very helpful and delivery was prompt will definitely buy from again
4 April 2023
Great quality perfumes
Great quality perfumes. I ordered rose vanilla and blue sapphire and they smelt great, especially once it was mixed in with your own skin scent. Will definitely order again.
19 April 2023
Unprompted review
The quality was not good the smell does…
The quality was not good the smell does not stay not satisfied with the product expected better quality product
3 April 2023
Good product
1 April 2023
Got this as a birthday present for my…
Got this as a birthday present for my husband, it’s just amazing, can’t walk past him without a kiss it’s just so sexy
1 April 2023
Delivered as expected ,no problems
21 March 2023
Amazing experience
Amazing experience! Customer service is 10/10 had slight issue was solved in seconds quick responding time was really happy with customer service, I spoke to parveen was great such a sweet and lovely girl. The scent was 10/10 it was beautiful, came packaged well, will definitely shop again!!!
7 April 2023
Unprompted review
Great service
Had a slight issue, dealt with really professionally and and efficiently. Will definitely go back
3 April 2023
Unprompted review
I would defo recommend
I made my first order 2 weeks ago and had to make my 2nd soon after, the ouds smell beautiful and last on clothes for weeks. And I received great customer service from them as they ran out of what I ordered and had to swap, very nice, and quick.
19 March 2023
Ease of order delivery and of course…
Ease of order delivery and of course the quality of the perfumes!
19 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.