Oudh Shop Reviews 442

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their high quality and appealing fragrances, often noting the beautiful packaging and long-lasting scents. Many people are delighted with the unique and sophisticated aromas, frequently receiving compliments when wearing them. The delivery service is also highlighted for its speed and efficiency, with orders arriving well-packaged and on time. However, some customers were not happy with the longevity of certain fragrances, mentioning that the scent did not last as long as expected. A few other people also felt that the product they received did not match the description or that the packaging arrived damaged.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers praise the beautiful, long-lasting... See more

Quality

Customers had positive experiences with quality, praising the beautiful and long-lasting fragrances. Many... See more

Delivery service

Clients share positive opinions on delivery service. Many customers appreciate the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. Th... See more

Company replied

Rated 5 out of 5 stars

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a perfume from Oudh Shop and I’m extremely impressed. The fragrance is absolutely beautiful — rich, elegant, and long-lasting. It has a luxurious feel that immediately lifts your... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.


Contact info

4.0

Great

TrustScore 4 out of 5

442 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lovely fragrances love both the choices…

Lovely fragrances love both the choices i made. Amazing customer service.

9 January 2026
Unprompted review
Oudh Shop logo

Reply from Oudh Shop

Hi Marius,

Thank you so much for the wonderful feedback! We are thrilled to hear that you love your new fragrances and had a great experience with our team. Enjoy wearing them!

Best regards, The Oudh Shop Team

Rated 1 out of 5 stars

To be honest

To be honest, the cosmetic side of the bottle, the packaging is great … BUT, for the product itself, I think that a lot of honest good work could go into it: it’s doesn’t last even for a good 10 minutes. There is no scent of oud in it . Am truly disappointed !

18 December 2025
Oudh Shop logo

Reply from Oudh Shop

Hi Rachid,

Thank you for sharing your thoughts. We are sorry to hear that Secret Oud did not work for you.

This particular perfume is actually our #1 best-seller and is usually praised for being incredibly long-lasting and potent. Hearing that it lasted only 10 minutes is very unusual and suggests there may be a mismatch with skin chemistry or a temporary case of nose blindness (which happens often with strong Ouds!).

We stand by the quality of our products and would love to investigate this for you. Please drop us an email so we can check the batch and ensure you get the experience our customers usually rave about.

Many thanks,
The Oudh Shop Team

Rated 1 out of 5 stars

The product i bought did now meet the…

The product i bought did now meet the description
The fragrance only last 30 seconds
Just the bottle is nice
Very disappointed

21 December 2025
Oudh Shop logo

Reply from Oudh Shop

Dear Customer,

Thank you for your honest feedback. We are genuinely surprised and sorry to hear that the longevity of the Roje Premium did not meet your expectations.

As this is an Extrait de Parfum (the highest concentration of fragrance oil), it is designed to be incredibly long-lasting and is usually one of our best-rated items for performance. Sometimes, with such high concentrations, "olfactory fatigue" (nose blindness) can occur, where the nose stops detecting the scent after a few minutes even though it is still projecting strongly to those around you.

We would love to help you get the best out of this purchase. Please try spraying it on clothing rather than skin to test the true longevity. If you are still unsatisfied, please email us directly so we can resolve this for you.

Best regards, The Oudh Shop Team

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication, very happy with my purchase. Thank you.

20 December 2025
Oudh Shop logo

Reply from Oudh Shop

Dear Maha,

Thank you so much for your 5-star review! We are delighted to hear that you were pleased with our service and communication. It is our priority to make sure every step of the process is smooth for our customers.

We hope you enjoy your purchase and look forward to serving you again at The Oudh Shop.

Rated 5 out of 5 stars

Good communication and fast delivery

Good communication and fast delivery

4 December 2025
Oudh Shop logo

Reply from Oudh Shop

Thank you for your kind feedback!
We’re glad to hear you were happy with our communication and fast delivery. Providing a smooth and reliable experience is very important to us.
We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Long lasting

Long lasting. My Mrs loved it.

3 November 2025
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Reply from Oudh Shop

Thank you so much, Tochi! We’re glad to hear the fragrance lasted well and that your Mrs loved it. We appreciate your support!

Rated 1 out of 5 stars

Scam

Scam. They sold fake product to me

3 November 2025
Oudh Shop logo

Reply from Oudh Shop

Hi Emmanuel,

We are genuinely disappointed to see another 1-star review from you, especially after already addressing your concerns in detail previously.

As mentioned before, we do not sell fake or counterfeit products under any circumstances. The fragrance you purchased — Dehn Al Oud Hindi — is a niche, pure Oud perfume with a very strong and unique scent profile, which can sometimes be mistaken as unfamiliar or “different” by customers who are new to pure Oud fragrances.

We also recommended this perfume based on your own request for a pure Oud scent. Before this purchase, you had asked for recommendations and were satisfied with the options provided. This time, the fragrance simply may not have matched your personal expectations, which we completely understand — Oud is not for everyone.

To help prevent this type of misunderstanding in the future, we have introduced a perfume testers section on our website so customers can try scents before purchasing full bottles.

We remain committed to transparency, authenticity, and customer satisfaction. If you would like further assistance, we are more than happy to help.

Thank you.

Rated 4 out of 5 stars

Fast delivery

Fast delivery, bottle looks nice,not much time lasting fragrance, probably that's why lower price

23 October 2025
Oudh Shop logo

Reply from Oudh Shop

Thank you for your review, Gabriela Grunvald! We appreciate you taking the time to share your feedback on the fast delivery and the bottle's design.

We're sorry to hear you found the fragrance's longevity to be shorter than expected. We aim to offer a range of products to suit all budgets and preferences. The pricing often reflects the perfume's concentration level and ingredient sourcing, which can impact its lasting power.

We always recommend checking the fragrance concentration (e.g., Eau de Parfum, Eau de Toilette) on the product page for details on expected longevity.

We hope you still enjoy the scent while it lasts, and we look forward to serving you again!

Rated 5 out of 5 stars

Nice perfume

Nice perfume, good service and prompt delivery

22 October 2025
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Reply from Oudh Shop

Thank you so much for your excellent feedback, Mr. Ahmed!

We're thrilled to hear that you enjoyed the perfume, received good service, and experienced prompt delivery. Providing a great experience from start to finish is our top priority.

We truly appreciate your support and look forward to welcoming you back to Oudh Shop soon!

Rated 4 out of 5 stars

Good products

Good products, good smell!

18 October 2025
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Reply from Oudh Shop

Thank you for your fantastic review, EvaSmi!

We're delighted to know you found our offerings to be good products and that you love the smell! We focus on sourcing high-quality fragrances, so your feedback is very much appreciated.

We look forward to helping you find your next favourite scent soon!

Rated 5 out of 5 stars

Such a Sophisticate Beautiful Perfume

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would definitely recommend this seller, who has a huge collection of other beautiful smelling perfumes which I intend to invest in. Thank you Oudh Shop.

4 September 2025
Unprompted review
Oudh Shop logo

Reply from Oudh Shop

Thank you so much, Zawadi, for your wonderful review! We're delighted you love the Rose Vanilla perfume and appreciate your kind words. We look forward to helping you discover more of our collection soon! 🌹✨

Rated 5 out of 5 stars

Genuine all round

I am fed up of buying fakes on ebay and amazon
why are people faking items which are reasonably priced as it is.i can guarantee most perfumes and aftershaves bought on ebay and Amazon are bulk bought on aliexpress and sold on as originals on these platforms.i contacted the oudh shop via phone and the chap was very helpful as i had issues paying with paypal.he rang me back to make sure everything was fine.i received my order 2 days later which is today the 19th and the items i bought that came are as far as i can tell the real deal.the boxes are totally different than the ones i received from ebay and Amazon and the actual perfume soon as you spray it you can tell it's what it should be.strong long lasting.yes it's my first order but i shall be ordering more for my friends and family.thank you Oudh Shop

19 September 2025
Unprompted review
Oudh Shop logo

Reply from Oudh Shop

Thank you so much for your kind words, Nemesis! 🌹 We’re glad you had a smooth experience with us and are enjoying your authentic perfumes. Your support means a lot, and we look forward to serving you and your loved ones again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service, great value for money the gifts were loved and very much appreciated and most importantly received my order on time to I will definitely order from you again and I'm definitely highly recommending you to others to thank you.

22 August 2025
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Reply from Oudh Shop

Thank you so much, Abbas! We’re delighted to hear you loved the service and gifts. We truly appreciate your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

This is my second order with Oud shop…

This is my second order with Oud shop and I am extremely pleased with my new fragrance Oud Essential.
The order was very well packed and was dispatched on time.

Thanks are extended to the Customer Service Manager for the excellent communication regarding the restock of the best-seller fragrance. Being kept in the loop is truly appreciated.

22 August 2025
Oudh Shop logo

Reply from Oudh Shop

Thank you so much, Lamia! We’re thrilled to hear you’re enjoying your new Oud Essential fragrance. It’s wonderful to know our communication and service made your experience even better. We truly appreciate your continued trust and look forward to your next visit!

Rated 5 out of 5 stars

Amazing Artisan Oud

Amazing Artisan Oud. Quality perfume 👍beautiful packaging love everything. Thank you for the fast delivery 🚚

1 September 2025
Unprompted review
Oudh Shop logo

Reply from Oudh Shop

Thank you for your feedback.

Rated 5 out of 5 stars

M Bhacks

Good products.
Good quality.
I definitely recommend others to give a try.

14 August 2025
Unprompted review
Oudh Shop logo

Reply from Oudh Shop

Hi Mehrine
Thank you for shopping with Oudh Shop. We are please to hear your feeback.

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