OTAA Reviews 

1,383
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the gorgeous products, noting the exceptional quality, rich colors, and unique patterns of the ties, bowties, and accessories. Shoppers also appreciate the incredibly fast international delivery and the thoughtful, amusing packaging details that make unboxing feel genuinely special. However, some customers also noted occasional issues with unexpected color discrepancies, mentioning that certain items looked much darker in person or did not quite match online photos. A few people additionally mentioned minor product defects or items arriving damaged, such as pieces breaking shortly after wearing or arriving with deep creases.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the gorgeous colors, unique patterns,... See more

Quality

Customers consistently note positive experiences with quality, praising the gorgeous fabrics, spectacular... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

Order

Clients share positive opinions on order experiences, highlighting that placing items is simple, products... See more

Service

People report positive experiences with service, often highlighting fast response times and reliable support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Brothers of OTAA make gorgeous ties, bowties, shirts, and socks. This Aussie company also has great commercials and an amazing sense of humor. What other company certifies you as a handsome bastar... See more

Company replied

Rated 5 out of 5 stars

I ordered an emerald green paisley self-tie bow tie and matching pocket square, received ahead of schedule! They were perfectly as ordered! My wife was very happy, as now we’ll complement each other’s... See more

Company replied

Rated 5 out of 5 stars

Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got... See more

Company replied

Rated 5 out of 5 stars

I could not be happier with OTAA! I placed an order for 8 items in the morning, received a shipping notification by lunch time and received my order the next day! I am thoroughly impressed and the pro... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 61611121085

  1. Fashion Accessories Store

Written by the company

OTAA is a handmade necktie specialist and luxury shirt maker, dedicated to crafting meticulously hand-stitched ties and premium tailored shirts that redefine sophistication. Every necktie, from classic designs to skinny ties, bow ties, and knitted ties, is crafted by hand using premium fabrics that exude timeless style and durability. Our luxury shirts are tailored to perfection, designed to complement our handcrafted ties and elevate your wardrobe with a sharp, modern fit for any occasion—whether it's the boardroom, a wedding, or a black-tie event. OTAA’s commitment to craftsmanship has earned global recognition, with Fox News calling us “The Best Ties in the World,” GQ stating “OTAA has got pretty much every style of tie you could dream of,” and the Daily Mail highlighting us as “The brothers who have made it their mission to smarten up the average Aussie man.” HuffPost describes OTAA as “chock full of quirk, and customers love it.” With fast shipping, premium quality, and a passion for detail, OTAA delivers unmatched excellence in handmade neckties and luxury shirts. Elevate your style with a brand that blends craftsmanship, originality, and refinement—because looking sharp is a way of life. Visit www.otaa.com to discover more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,383)

149 reviews in the last 12 months

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Rated 4 out of 5 stars

I love all your cufflinks

I love all your cufflinks. I would buy them all. I had to return 3 though because my wrists are very small and its hard to find a size that fits me. I wish you guys had more on the smaller size. Other than that I love your company and your marketing strategy! Good luck!!

11 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Giuseppe. 🌴

We absolutely love your enthusiasm and that kind of feedback genuinely made our day, mate. 🙌

We're stoked you're such a fan of the OTAA cufflink range, and we hear you loud and clear on the sizing. That is fantastic feedback, Giuseppe, and we are absolutely taking note. Finding the right fit should never be a barrier to looking sharp, and you've given us something real to think about for the road ahead. ✨

We're sorry the three had to come back, but we hope the ones that stayed are getting plenty of wear on those wrists. 🙌

Keep an eye on the OTAA range because we're always growing, and who knows what's around the corner. And if you've got mates who are cufflink fans, send them our way. ☀️

Cheers,
The Brothers at OTAA ⚓🌴

Rated 4 out of 5 stars

Delivery turnaround very good

Delivery turnaround very good, but two small holes in the pocket square. Am currently at a wedding in the UK, so not time to exchange.

23 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Mike,

First of all, congratulations on the wedding. 🎉🍻 We hope it's been an absolutely fantastic celebration.

We're really sorry to hear about the two small holes in your pocket square. That is not the standard we hold ourselves to at OTAA and we completely understand how frustrating that must have been, especially with no time to sort it before the big day.

When you're back and have a moment, please send us a photo through to hello@otaa.com and we will make sure we look after you. We know the timing wasn't ideal, but we still want to make it right for you going forward.

Thanks for the kind words on delivery, Mike, and we hope the rest of the wedding festivities are nothing short of brilliant.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great quality Prompt delivery

Great quality Prompt delivery

18 February 2026
OTAA logo

Reply from OTAA

G'day Teresa! 🙌

That's a winning combination right there. 🌴 It's ace to hear both the quality and the delivery came through for you, Teresa. Our carrier pigeons have been on stellar form lately. 🦜

Thanks for the fantastic 5 stars, you made our day. ☀️ When the next occasion calls for something damn fine, OTAA will be right here. And if any mates need pointing in the right direction, Teresa, send them our way. 👌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

My Review

i bought these goodies as another lucky bastard's birthday gift and when they arrived [so quickly and efficiently from time of order to delivery!], i almost kept them for myself because they made my Down Unders tingle [the pattern, the fabric, the quality, the look]!

17 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Roberto! 🙌

We don't blame you for being tempted to keep them. 🌴 When the goods arrive and the Down Unders start tingling, you know you've picked a winner, Roberto. ☀️

The fact that you still managed to hand them over makes you a damn fine mate and a generous legend all in one. ⚓ And it's ace to hear the delivery was quick too, our carrier pigeons were clearly feeling the urgency. 🦜

Thanks for the awesome 5 stars, you made our day. 👌 Next time you deserve to treat yourself, Roberto, OTAA will be right here. No judgment if you keep that pair for yourself. 🍻

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Only place I buy neckwear!!

Senior prom look nailed down with the perfect shade of pink tie and pocket square. They looked like stars in their matching soft pink!!💖

8 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Catharine! 🙌

Welcome back, legend. 🍻 We're honoured to be your go to for all things neckwear, Catharine. That means the world to us. 🌴

A perfect pink match for senior prom, they must have looked absolutely stellar walking in. 🎉 Nailing that coordinated look is what it's all about, and we're stoked OTAA could be part of such a special milestone. ☀️

Thanks for another fantastic 5 stars, you made our day again. ⚓ When the next big occasion rolls around, Catharine, you know exactly where to come. And if any other parents need help putting together an epic look, send them our way. 👌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 3 out of 5 stars

Shirts and Fit

I really enjoyed that it did not take very long to ship all the way to Boston, Massachusetts. I purchased 4 shirts of the same size (15). I am a 15 size neck. I bought Newhouse Navy, Lapaglia Blue Herringbon, Kimball Purple Twill, and the Bentley Blue Stipe. 3 of the shirts fit very well, but the Bentley feels very tight around the chest and abdomen. Feels very constricting, while the others fit perfectly.

Is there a reason that this is? Any information would be nice to hear. Especially since I really like how structured and substantial the collar is on that shirt.

15 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Tim! 🙌

Thank you for the detailed feedback, and we're glad to hear the shipping to Boston was quick. 🌴 It's great to know that three out of the four shirts are fitting well, and we appreciate you highlighting the collar structure on the Bentley, that's one of our favourites too.

We're sorry to hear the Bentley feels tighter around the chest and abdomen compared to the others. While all shirts in the same size should be consistent, slight variations in fabric weave and construction can sometimes affect how a shirt feels on the body. We'd love to look into this properly for you and get it sorted.

To help us investigate, could you reach out to us directly at hello@otaa.com with your order number or email address? You can also message us via our social media accounts if that's easier. Our team at OTAA will take it from there and make sure we find a resolution that works for you.

We're here to help. ☀️

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Superb design and materials

Superb design and materials

12 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Emrys! 🙌

Now that's a damn fine compliment. 🌴 Design and materials are two things we never compromise on at OTAA, so hearing you rate both, Emrys, that's made our day. ☀️

Thanks for the stellar 5 stars, legend. ⚓ When the collection needs its next addition, we'll be right here waiting. And if any mates are after something with that same level of quality, Emrys, send them our way. 👌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Fun and fabulous !

Arrived quickly and on time for our daughter's big day !

10 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Marie,

You've made our day with this one, thank you so much for the cracking 5-star review. Hearing the bow ties (or ties) landed in time for your daughter's big day is exactly the kind of news we live for at OTAA. Congratulations to her and the whole family on the wedding. What a milestone.

It's ace to hear your order came swiftly too, our carrier pigeons clearly pulled their weight on this one. We'll be sure to give them an extra grain of millet for the effort.

Thanks again for trusting OTAA to be part of such a special day, Marie. We'd love to see you back when the next celebration rolls around, and if you ever feel like spreading the word to a mate or two, we'd be stoked.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great products I have ordered a couple…

Great products I have ordered a couple of times and was really satisfied with the products purchase was easy and both times delivered as promised looking forward to a lasting experience

27 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Bill! 🙌

A repeat customer who keeps coming back, that's the best kind of compliment 🌴 We're stoked that both orders hit the mark for you, Bill. Easy purchasing and on time delivery is what we aim for every single time ⚓

A lasting experience is exactly what we're building at OTAA, and having legends like you along for the ride makes it all worthwhile ☀️

Thanks for the fantastic 5 stars, you made our day 👌 We'll be right here whenever round three calls, Bill. And if any mates need a nudge towards something damn fine, send them our way 🍻

Cheers,
The Brothers at OTAA ⚓🌴

Rated 2 out of 5 stars

Really?

Really, really disappointed in my purchases. Why?

For a start, two of the items (1 pocket square, 1 pair of socks) I bought because they were both listed as "burnt orange rust". Turns out they were completely different colours!

Next, pocket squares - hardly generous proportions, they're just about big enough. And the material? Stiff, creased and will need ironing every time I go to wear them. At least they'll hold their shape.

Finally, and this is the big one: Otaa proudly brands itself as Aussie, Aussie, Aussie! Nup. Made in China! True, they're designed in Australia, but how hard is it to design a pocket square? Still, it keeps the slaves in China employed.

Not happy, Jan.

10 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Colin! 🙌

Thank you for taking the time to share your feedback, we appreciate the honesty and we're sorry to hear your experience didn't meet expectations.

Regarding the colour mismatch between the pocket square and socks, we understand how frustrating that must be, especially when both are listed under the same colour name. Variations in fabric type and weave can affect how a colour appears in person, but we recognise that's not much comfort when you're trying to put a coordinated look together, Colin.

We appreciate your comments on the pocket square proportions and fabric as well, and we've noted that feedback for our product team.

On the topic of manufacturing, OTAA products are designed in Melbourne, Australia, and we work with carefully selected manufacturing partners to deliver the quality and value our customers expect. We take the ethical standards of our supply chain seriously and do not condone or support exploitative labour practices in any form.

We'd genuinely like to make this right for you, Colin. If you'd like to exchange the items for something better suited, we're happy to arrange that. Alternatively, if you'd prefer a full return, we can sort that out for you as well. Please let us know how you'd like to proceed and our team at OTAA will take care of it.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great ties

Great ties, great quality, and fast delivery!

5 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Charles! 🙌

The triple threat, we love it 🌴 That's exactly the combo we aim for at OTAA, so knowing we ticked all three boxes for you, Charles, that's made our day ☀️

And it's ace to hear the order came swiftly too, our carrier pigeons have been on stellar form lately 🦜

Thanks for the awesome 5 stars, legend ⚓ When you need to top up the tie collection, we'll be right here. And if any mates are in the market for something damn fine, Charles, point them our way 👌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 2 out of 5 stars

pocket square Backside ugly

I bought a Pocket square. For that price I would expect the back side to be nice aswell. However it is not nice the colors are in irregular Stripes over the Pocket square. The Backside is visible in some folds.

29 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Tofu! 🙌

Thank you for taking the time to share this feedback, we appreciate the honesty. We're sorry to hear the pocket square didn't meet your expectations, and we completely understand your concern about the reverse side being visible with certain folds.

We'd love the opportunity to take a closer look and help get this sorted for you, Tofu. Would you mind sending us a photo of the pocket square (both front and back) to hello@otaa.com so our team can properly assess it? From there, we can work out whether an exchange or another resolution suits you best.

We want to make sure you're completely happy with your OTAA purchase, so please do let us know how you'd like to proceed and we'll take it from there.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

OTAA and it's VIP service

I just wannna acknowledge as always your seamless customer service: the order was delivered faster than expected, the packaging is always neat and the Bachman blue stripe poplin shirt combined with the Dark midnight blue with white polka dots necktie exceeded my expectations. Looking forward to doing more business with y'all.

1 May 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Camilo! 🙌

VIP service, we're blushing over here 🌴 Faster than expected delivery, spot on packaging and products that exceeded expectations. That's the trifecta right there, Camilo ☀️

The Bachman Blue Stripe Poplin paired with the Dark Midnight Blue Polka Dots is a stellar combination too. You clearly know how to put a look together ⚓

Thanks for the awesome 5 stars, you made our day 👌 We can't wait to have you back at OTAA, and if any mates need the same VIP treatment, Camilo, you know where to send them 🍻

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Fast shipping

Fast shipping
Great fabrics and products
Love the OTAA bros for making me look so professional and stylish

25 April 2026
Unprompted review
OTAA logo

Reply from OTAA

Hi mate,

Cheers for the stellar 5-star review, you've made our day over here at OTAA. Stoked to hear the fabrics and fit are pulling their weight in your rotation, that's exactly what the OTAA bros set out to do.

Wear them well, K, and if you get a chance, spread the word, we'd love to see you back when the next occasion calls for some accessory backup.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

First of all quit calling me you…

First of all quit calling me you handsome bastard. You wankers!
Love the cufflinks!

24 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Kk! 🙌

Fair enough mate, we'll rein it in 🌴 But we're stoked you love the cufflinks, that's the important part, Kk ⚓

Thanks for the ace 5 stars and for giving us a proper laugh today, you made our day ☀️ When you're ready to add more to the collection at OTAA, we'll be here. Behaving ourselves. Mostly 👌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 1 out of 5 stars

My package delivered to me 12 days…

My package delivered to me 12 days after it shipped (way outside the 3-5 day promise when checking out). I reached out to OTAA two times and they never responded (still haven’t). Terrible customer service. Stay away from them!!

20 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Josh,

Thanks for taking the time to leave feedback, and we're genuinely sorry to hear about the delay on your delivery and the gap in communication on our end. That's not the standard we hold ourselves to, and we'd really like the chance to look into this properly for you.

Just to clear one thing up, we always respond to every customer email that reaches us, and we don't leave anyone hanging. It's possible our replies may have landed in your spam or junk folder, so it's worth having a quick look there as a starting point. It's also worth adding hello@otaa.com to your safe senders list or whitelist so that any future messages from us land straight in your main inbox going forward.

If you could reach out to us directly at hello@otaa.com with your order number, we'll personally dig into both the delivery timeline and your earlier emails on our end to figure out what went wrong. From there, we'll work with you on a proper resolution.

Looking forward to hearing from you so we can make this right.

The Brothers at OTAA ⚓️🌴

Rated 5 out of 5 stars

Great quality ties at a great price

Great quality ties at a great price. You seriously can't go wrong with OTAA 👌

16 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day legend,

Cheers for the awesome write-up, you made our day over here at OTAA 🙌 Stoked to hear the ties have landed well for you both on the quality and price front. That's exactly the sweet spot we aim for, so it's ace knowing it's hitting the mark.

Whenever you're keen for the next round, we'd love to have you back. Spread the word if you feel like it too - always appreciated.

Cheers 🍻
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Superb!

Love it! Delivery was superb, packing was well thought out. Most importantly the cufflinks were gorgeous! Won't be the last time I'll purchase from here. :D

15 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Cindy,

Cheers for the stellar write-up, legend, you made our day over here at OTAA 🙌 Stoked to hear the cufflinks hit the mark, and it's ace to hear your order came swiftly too (our carrier pigeons must have been on their A-game 🦜). Love that you noticed the packaging as well, we put proper care into that side of things, so it's awesome when it lands.

Whenever you're ready for the next round, Cindy, we'd love to have you back. Spread the word if you feel like it too, always appreciated.

Cheers 🍻
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Not a long wait for the ties to arrive

Not a long wait for the ties to arrive. They make a nice knot.

20 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Robert,

Cheers for the stellar write-up, legend, you made our day over here at OTAA 🙌 It's ace to hear your order came swiftly (our carrier pigeons must have been on their A-game for this one 🦜). Even better to know the knot's landing just right, that's what we love to see.

Whenever you're keen for another round, Robert, we'd love to have you back. Spread the word if you feel like it too.
Cheers 🍻
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

The quality that I got was incredible…

The quality that I got was incredible Hand made also the packaging was amazing. The product came in under a week and was hanndled with care.

16 April 2026
Unprompted review
OTAA logo

Reply from OTAA

G'day Osmar,

Cheers for the fantastic write-up, legend, you made our day over here at OTAA 🙌 Stoked to hear the quality and handmade craftsmanship hit the mark for you, and even better knowing the packaging came through without a scratch. Our carrier pigeons clearly put in a stellar shift on this one too 🦜

Whenever you're keen to add more to the collection, Osmar, we'd love to have you back. Spread the word if you feel like it, always appreciated.

Cheers 🍻
The Brothers at OTAA ⚓🌴

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