Oshoppu Reviews 119

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast and efficient delivery, the item arrived well and securely packaged. Besides the item itself, it was nice to see the gifts the store kindly included in the box! Highly recommend, I'll be ordering... See more

Rated 5 out of 5 stars

Great range of products, figures, washi, collectables, plushies, gachapon, all sorts of things! Mainly imported from Japan, loads of things that are hard to find anywhere else too! They're super frien... See more

Rated 5 out of 5 stars

I’ve been ordering from Oshoppu for a few years now and have always had such wonderful service from them! The odd time I have had an issue, my email has always been responded to quickly. I’m a huge Mo... See more

Rated 4 out of 5 stars

Pre ordered item was about 3 weeks late based on the payment date but arrived on time just before Christmas as promised. Good communication via email and questions answered quickly.

Company details

  1. Toy Store
  2. Collectibles Store
  3. Craft Store
  4. Home Goods Store
  5. Stationery Store

About Oshoppu

Written by the company

oshoppu is a UK-based retailer that offers a one-stop-shop for kawaii stationery, toys, and other fun items, all imported directly from Japan. We pride ourselves on our extensive selection of high-quality and authentic products, and our commitment to exceptional customer service. With worldwide shipping available, oshoppu is the perfect destination for anyone looking to add a little fun and whimsy to their life.

Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Fast and efficient delivery, the item arrived well and securely packaged. Besides the item itself, it was nice to see the gifts the store kindly included in the box! Highly recommend, I'll be ordering more!

30 March 2026
Rated 5 out of 5 stars

The best shop for fun items!!

I’ve been ordering from Oshoppu for a few years now and have always had such wonderful service from them! The odd time I have had an issue, my email has always been responded to quickly. I’m a huge Moomin, Miffy and Peanuts fan and they always have a great range of fun items! Their gachapon selection is also 10/10. Hopefully one day I can visit the physical shop in Norwich!

29 January 2026
Rated 4 out of 5 stars

Arrived for Christmas

Pre ordered item was about 3 weeks late based on the payment date but arrived on time just before Christmas as promised. Good communication via email and questions answered quickly.

23 December 2025
Rated 5 out of 5 stars

I always love going into Oshoppu!

I always love going into Oshoppu, whether I buy something or not (even though I almost certainly buy something even when I don't intend to)! The atmosphere is always so welcoming, the staff are so lovely and kind, and the range of products, fit for all budgets and collectors, are second to none!

1 November 2025
Rated 5 out of 5 stars

Always a 10/10 experience

The staff are friendly, the products are rare, of a high quality and fairly priced and the atmosphere of the store is very nice - I love shopping here and will continue to do so!

15 October 2025
Rated 5 out of 5 stars

Superb family run small business

An absolutely superb family-run small business bringing us unique goodies from Japan which would ordinarily cost a bomb in postage and customs. No matter how busy they are, the customer service is always top notch. Happy return customer!

28 May 2025
Rated 5 out of 5 stars

Always a pleasure to enter Oshoppu

Always a pleasure to enter Oshoppu. Full of wonderful items and really friendly staff, who don't pressure you into buying anything, but love what they sell!
Recommend Oshoppu to people often.

18 April 2025
Rated 1 out of 5 stars

Order has not arrived

I was so excited to receive my order but after 9 working days there is no sign of my item being dispatched and no response from the suggested email address given to query items which I contacted to ask if there was a dispatch date for my item.

31 March 2025
Unprompted review
Oshoppu logo

Reply from Oshoppu

Due to a death in our immediate family, we are behind on dispatches and responses to emails. We have updated our Instagram with this information regularly but appreciate not everyone will be checking our socials. We apologise for the delay, but assure you we are doing our very best under extremely difficult circumstances.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look