Oscar and Tilly are outstanding!!! From order to delivery it was an absolute pleasure to deal with this company. My order arrived beautifully packaged with a lovely note inside- a charming and much a... See more
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Oscar & Tilly is a small family run business specialising in indulgent and luxurious products for your home and lifestyle. We bring together the finest materials and stunning designs from artisan suppliers. Every item we stock is expertly made to the highest quality, and we hand-pick every supplier we feature on our website. Our vision is based on great quality, skilled craftsmanship and unique products. Treat yourself or someone special.
United Kingdom
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Replied to 100% of negative reviews
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Excellent customer service. Product is beautiful and they took the time to wrap it for me as it is a gift. Will definitely use again and recommend anyone thinking of using them to buy!
Lovely packaging, great item that I’d been trying to get a hold of for a while now. Thankfully Oscar & Tilly had it. My 1st order with them but I’ll be back. Thanks
I am delighted with the shopping experience. I bought a lovely weekender bag by Elizabeth Scarlett and they were able to give me a 15% discount. I used the Chat feature and was kept informed about delivery etc. The bag arrived when they said it would and was beautifully packed. Will definitely buy from them again!
Carefully wrapped, securely packed, and sent without delay. Couldn't ask for more. 👍
Lovely selection of items, website is easy to use and items well described. My order was dispatched very quickly and packaged well with care. There was a minor issue with an item being out of stock however the issue was communicated well and the owner went above and beyond to source a replacement, the communication throughout was excellent and it was a lovely personal and thoughtful service. I have placed a couple of orders recently both for myself and gifts for friends and family, lovely shop, thank you so much for your excellent service
Beautiful unique product prompt delivery hassle free shopping
Really pleased with makeup bag . Lovely colours. Fast delivery. Many thanks
The notebooks I ordered turned out to e out of stock. I got a lovely note of apology, free freight AND a free notebook. Brilliant customer service.
What a genuinely lovely little business, I ordered a candle wick trimmer which was perfect, it came packaged so well and arrived so quickly and the communication was 11/10. Would definitely order from them again, they have so many lovely bits on their website. Thank you!
Great customer service and lovely gift ideas for friends…. and me!
This family based company is new to me and the range of goods offered is extensive. I ordered the summer bunting and a number of the Elizabeth Scarlett coin purposes and wash bag.
The items are unusual, beautifully made and warrants their price which is similar to the high street.
Parcel arrived via first class and all items beautifully wrapped in tissue and finished with a handwritten card.
Finally I cannot speak highly enough of the customer service I received from Bernie, the Founder and her small team.
Loved the items I bought but the service was very special , personal and caring . I hav shown my friends the lovely letter I recd can’t recommend enough . Well dun
Top notch & personal customer service! When an item I ordered was out of stock, Bernie went above & beyond to help me find a replacement (which was even better than my first choice in fact) and get it to the receiver on time. You don’t get communication and service like this from big companies. Excellent quality products too. I highly recommend this shop.
Free delivery was most appreciated and the item was beautifully packaged; included was a personal handwritten ‘thank you’ for your purchase note.
I don’t always leave reviews but this Company stood out for all the right reasons and I wish them every success.
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