Osborne Training Reviews 

142
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and professional demeanor, making interactions pleasant and supportive. Many people highlight the staff's efficiency and welcoming approach, which made their overall experience smooth and comfortable from start to finish. Reviewers frequently mention the positive user experience, noting the well-organized, quiet, and comfortable testing environment provided. The entire process is described as easy, smooth, and efficient, contributing to a calm and focused atmosphere, particularly for high-stress exams. Furthermore, people appreciate the conveniently located facilities, which are also quick and easy to find.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, kindness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as... See more

Location

Clients share positive opinions on location, with many reviewers finding the test center quick and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent exam centre. Purna Chandra is a fantastic proctor, friendly, organised and efficient. Great facility too, well located for the DLR, clean and modern, good lighting and with plenty of desk sp... See more

Company replied

Rated 5 out of 5 stars

Tvisha was great at getting me set up quickly and making me comfortable for the test. The test center was a good environment to focus . Recommend for future tests .

Company replied

Rated 5 out of 5 stars

Sohail was very prompt and helpful whilst registering. Nice man. The process itself was also very straight forward, quick and easy

Rated 5 out of 5 stars

Came to sit an exam here and it was so easy! Tvisha was so helpful and let my sit my exam even though i was very early :) good environment to sit an exam in

Company replied


Company details

  1. Educational Institution

Written by the company

Our goal is simple: To create success stories... Osborne Training is a premier training provider for diverse range of academic and vocational courses in Accounting, IT, Business Administration and various management subjects. The Centre welcomes ...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(142)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

Very pleased with the in person classes for AAT. Ian is a great teacher who is v knowledgeable. Sohail in the office went above and beyond.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Osbourne Training

I registered with Osbourne Training after checking out a number of providers, after registering I had a call from Sohail who was very helpful. He answered every question on the call and if I had more questions, he also was happy to help. Upon registering he continued to support and a shout out to Hana who delivered great customer service too. I would definitely use Osbourne again, and I would definitely recommend. Also the course content, especially the books are highly detailed and well written too.

Thanks,
Sat

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant course and customer service!

I honestly cannot fault Osborne Training. Although I am doing my Level 4 AAT, this is my first year studying independently and so I ask a lot of questions from the team and they always reply so quickly and are always willing to do what they can to help. I think their books are brilliant, having used them for all 3 levels and I find both the course materials and the lessons better than the Kaplan course for level 4.

I feel like Osborne Training understand that life happens and it can get in the way sometimes so they help come up with solutions regarding managing the course.

I go to my exams at the Watford Centre and the staff are always brilliant there too, friendly and professional.

Thank you for making my level 4 AAT journey as stress free as possible with your helpfulness!

25 April 2022
Unprompted review
Rated 5 out of 5 stars

AAt Level 4

Sohail was very helpful during enrollment process and provided detailed information regarding the course.

18 March 2022
Unprompted review
Rated 5 out of 5 stars

Osborne Training team members are…

Osborne Training team members are always quick to respond to my queries, their customer support is great! Sohail Mumtaz has helped me to better understand the VLC and answered all my questions.

16 March 2022
Unprompted review
Rated 1 out of 5 stars

Scammers, thieves and liars! Do not enrol.

Deliberately mis-sold me the package. I realised it only when already attended their intro lesson. Managers, directors been avoiding me and hung up on me multiple times.

Service is horrible. They take your money (1000 pounds), lie to your face and get a way with it.

Fake reviews on their site filled with lies. I dont know how this company still exists? It is disgusting.

Save your money, nerves and time, avoid like a plague.
Raising CCJ against them, the things they deserve. Not the only person that was scammed, I am aware of this.

15 March 2022
Unprompted review
Osborne Training logo

Reply from Osborne Training

Dear Laurence,

Thank you for your feedback. Your feedback is very valuable to our team as it motivates us to provide all of our student the best possible services.

Our sincere apology that felt that the course was mis-sold to you. Our course advisors are highly experienced and they always offer you the best possible course for your capabilities.

As your name is not provided in your profile, we are unable to locate this incident on our system.

At Osborne Training, we take all reviews very seriously, as we would want the best for all of our students.

Our team does not avoid any calls or complaints as we understand how important each and every one of our students is to our Organisation.

If you have not raised a complaint about the same then you can contact our Student Support team on the number provided below and they would be able to assist you to solve your query.
020 3608 7179

We wish you all the best for your AAT journey.

- Student support team, Osborne Training.

Rated 5 out of 5 stars

M Costa

Osborn Training Center offers courses in good price. The study materials are very easy to understand and teacher is always helpful. The staff are very friendly .

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have taken the course in AAT level 4 and about to sit for my exam shortly with Osborne training this course has improved my skill and knowledge substantially. The staffs are experienced it is undoubtedly a great place to study any level of AAT.Teachers are good.Classes are full of really committed learners, as they should be with the price they've paid!, and of course this creates a great learning atmosphere.I had a wonderful experience,Our teacher Mr Usman is professionally an-accountant also a great qualified teacher, he provides all kind of useful resources .i must say thanks for getting amazing customer services from Mr Hana. I can’t thank them enough for the opportunity to pursue my dream .

19 January 2022
Unprompted review
Rated 5 out of 5 stars

One month ago

I’m starting my course with Osborne training one month ago, and until now I’m really satisfied with all the Staff!
Rassel was one of the guys I talked in the phone and he was really helpful and polite!

19 January 2022
Unprompted review
Rated 5 out of 5 stars

I am student of Osborne Training…

I am student of Osborne Training center. There teacher and all the stuff members are very helpful specifically one of the member Mr. Hana Ressal he is very helpful he is a nice person when I need any help about study he helped me lots. Thank you Mr.Hana Ressal Thank you everyone for help me. Good luck.

19 January 2022
Unprompted review
Rated 5 out of 5 stars

Trustworthy place of study - AAT L4 student

Firstly, you are greeted on arrival by the welcoming branch manager Sohail, who would show students around the building so they become more familiar with the establishment.
The teaching was absolutely fab!
Topics were broken down and the teacher (Mohammad) ensured that all students had understood every point and provided further breakdowns for deeper understandings.

I would like to thank both, Mohammad and Sohail for the exceptional experience I've had at Osborne Training and I wish them both the best!

18 January 2022
Unprompted review
Rated 4 out of 5 stars

Sage payroll level 1,2&3

The course that I was on was so helpful and the staff really helped me understand the work and I feel confident I could do this myself and the overall experience was good and would definitely recommend

17 November 2021
Unprompted review

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