OrthoFlexx Reviews 1,003

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 719 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the product's durability, strength, and overall quality. Customers consistently find the insoles provide excellent arch support, making walking enjoyable and comfortable, even for those with conditions like flat feet or plantar fasciitis. Many people appreciate the significant difference these insoles make in alleviating foot pain and improving posture, often preferring them over custom orthotics. The customer service is also frequently praised for being superb, prompt, and helpful, especially when addressing issues like incorrect sizing or product exchanges. However, some people were dissatisfied with the product itself, finding it uncomfortable, too soft in the front, or that the arch support did not sit correctly, exacerbating pain.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its strong, well-made insoles that... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and strength of the... See more

Order

People report positive experiences with the ordering process, finding it easy to order and praising the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the superior support and... See more

User experience

Clients share positive opinions on user experience, with many finding the insoles to be very comfortable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more

Rated 5 out of 5 stars

Great strong insoles well made and value for money, Soft and comfortable was reluctant to buy at first but will look for another pair as perfect for my flat feet with great support. Happy customer !... See more

Rated 5 out of 5 stars

My foot pain is metatarsalgia, not plantar fasciitis at all. On the first wearing of the insoles I felt those bones shifting. The insoles being the full length of the foot, the significant strong arch... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

These are not going to reshape your…

These are not going to reshape your flat foot. They certainly are comfortable and if you’ve never had a support under your foot , this will feel different and as though you now have a modicum more stability under your feet . But that’s it. They are well priced comfortable inserts .

31 January 2026
Unprompted review
Rated 4 out of 5 stars

Great inserts.

I have ordered a few times from Orthoflex. I Luke the inserts all the time. The slippers I ordered did not work out, sadly I returned them. The customer service was great to deal with. No issues.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I use the OrthoFlexx insoles in the Gym.

I use the OrthoFlexx insoles in the shoes I use for working out and I love them. They offer stability and comfort. They also helped me solve some hip issues I was experiencing by assisting with proper alignment while I was doing various strength movements.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

I bought these for my son

I bought these for my son. He has been wearing them for sometime now.. He put them in his work boots and he just told me the other day that nothing changed he still has foot pain.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Insoles Ever!

Best insoles I have ever used. I have high arches and struggle to find an insole that provides stability and comfort. Also, Orthoflexx insoles provide that level of support and stability for my plantar fasciitis and peripheral neuropathy I experience.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order for the wrong size of…

I placed an order for the wrong size of orthodics and called to see how I could correct the mistake-literally was immediately handled and the correct size was sent right out- they have really helped with my foot pain and my ankle pain-GREAT customer service!!!

8 April 2026
Unprompted review

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