Orli Jewellery Reviews 225

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique design of the products, often highlighting the jewelry as beautiful, well-made, and stylish. Many people also appreciate the efficient ordering process and the fast, reliable delivery service, noting that items arrive promptly and are beautifully packaged. The customer service is frequently described as exceptional, with many consumers commending the staff for their helpfulness, excellent communication, and willingness to go above and beyond to assist. However, some customers were dissatisfied with the quality of certain items, describing them as looking cheap or made of poor materials. A few other people also felt that the customer service was not satisfactory in their particular experience.

What people talk about most

Product

Reviewers express high satisfaction with the product quality and design. Customers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful and well-made jewelry.... See more

Order

People report positive experiences with order. Customers frequently praise the straightforward and easy... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the fast and quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone with a severe nickel intolerance, finding stylish, high-quality jewelry is a challenge, but Orli always delivers. I now own over 10 pieces, and the quality is consistently excellent. ​I re... See more

Company replied

Rated 5 out of 5 stars

I found this company Orli by chance, I ordered a long link T fastening necklace in gold, I'm delighted with it and its been well admired. I would highly recommend Orli for anyone looking for somet... See more

Company replied

Rated 5 out of 5 stars

Great fashionable pieces. Attractive packaging and excellent customer care. I just wished that they did these lovely items in gold rather than gold plated. Maybe this is something they might consider... See more

Rated 5 out of 5 stars

I chose 2 initials and a charm to go on a bracelet and after ordering realised that I wanted them in a certain order. I emailed Orli with my request and had a reply back confirming my request. Kept up... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service

Contacted Orli as was purchasing a special gift for a friends birthday and asked them to make it a little larger. I ordered on website and sent them order number. Not only did they make it larger they didn't charge any more and also received a free gift. It is beautiful great quality and excellent service. Thankyou will be purchasing again x

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great fashionable pieces

Great fashionable pieces. Attractive packaging and excellent customer care. I just wished that they did these lovely items in gold rather than gold plated. Maybe this is something they might consider in the near future. I would love to purchase these well designed pieces in gold for loved ones. Jewellery stores sell old fashioned outdated jewellery that you cannot gift to daughters, nieces, and daughters-in-law.
Customers do not mind paying a little more for the real thing. I just love the items I received. Thank you!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Really lovely, delicate bracelet.

I ordered the long link chain bracelet in gold for my friend's 60th birthday. Her birthday isn't until July so I don't have her reaction yet. However, personally I love it and I'm sure she will too. It's delicate and very pretty.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. The jewellery is always beautiful. The item I bought was something I had been looking for, for a while. Love Orli jewellery.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

BUY ORLI

Orli are my most favourite GO TO for jewellery and have bought many many items over the years... Their jewellery is unique, innovative and customised perfectly.... That's not just my opinion... All my friends I've bought gifts for.... Love it too and have asked me how to to order for their family and friends.... Also, quirkilly enough.... I bought my first piece in a wee boutique store in Lochgilphead and the lady who owned the store informed me that it was based in East kilbride and I was so surprised as I live in the Glasgow area..... GO ORLI x

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Had ordered a gold tone bracelet for my birthday from my partner, and was lucky enough to receive a free gift of a pretty necklace. I was delighted, as I now have a few pieces of Orli jewellery, and recommend to my friends.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Orli is a wonderful kind company

Orli is a wonderful kind company, I recently ordered a beautiful bracelet for a friends birthday, it arrived today and it's beautiful, really lovely quality will definitely be ordering again, I needed to contact them when my order arrived and they got straight back to me, thank you so much to the Orli team 💯 🥰

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased with my…

I am extremely pleased with my purchases, very beautiful jewellery, such quick service, I have received various from them and highly recommend them, and will definitely be ordering from them again

14 April 2026
Unprompted review
Rated 5 out of 5 stars

2 initial and a charm bracelet

I chose 2 initials and a charm to go on a bracelet and after ordering realised that I wanted them in a certain order. I emailed Orli with my request and had a reply back confirming my request. Kept up to date with delivery and when received I am really delighted with my purchase. Lovely sturdy chain, initials just the right size and looks far more expensive than it was. Packaging was attractive also. I would recommend ordering from Orli.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

My necklace from Orli arrived today

My necklace from Orli arrived today . I absolutely love it. I am going to wear it at my daughters wedding. It will look lovely with my outfit. I will be buying more from Orli and recommending them to friends and family .

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The best service

they are just such a fantastic company to deal with. From ordering..to delivery and their customers service is outstanding.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely quality

I ordered an engraved heart and birthstone knotted bangle for a family member. The bangle arrived beautifully packaged in tissue paper within a box, which I had also ordered. I couldn't resist taking a peek, and am very happy with my purchase and I know my niece is going to love it. Thank you!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Great jewellery, which is just beautiful and unique.
So looking forward to wearing my new pieces Thank you x

10 April 2026
Unprompted review

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