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Origin Institute Reviews 464

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TrustScore 5 out of 5

4.8

Educational Institution
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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their knowledge, patience, and engaging teaching styles, making the learning process enjoyable and easy to understand. Many people appreciate the clear instructions and the overall positive user experience, noting that the training is well-structured and practical. The service provided is often described as excellent, with consumers finding the training useful and the trainers helpful. However, some customers also noted issues with the administrative staff, describing them as unhelpful. A few other people also felt that the online platform for preparatory lessons was not working, leading to difficulties in attending the course.

What people talk about most

Staff

Users describe positive interactions with staff, particularly praising certain instructors for their... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the engaging and clear... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise instructors for... See more

Service

Consumers find service to be positive. Many reviewers highly recommend the coaching and training, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trainer Chris F. was great. Very knowledgable & easy to understand. I did the online version. Good small class size of 6. Make sure you're able to use the web browser version of Microsoft... See more

Rated 5 out of 5 stars

Just finished my White Card course and honestly… 10/10 would do again purely because of the teacher, Nicolas. One of my absolute favourites! Not only does he explain everything like a legend, but he a... See more

Rated 5 out of 5 stars

Nicolas was a great trainer, made the class fly by even though I thought it was going to be really long. He provides great insight into not just how to attain a white card but how to implement the ski... See more

Rated 5 out of 5 stars

Nicolas Lebrasse is an excellent trainer, who has set the right pace for our White card training session. He is very patient and an excellent communicator in conducting our training course. He has a... See more

Company details

  1. Educational Institution

Written by the company

Origin Institute (RTO ID: 45276) is a Registered Training Organisation (RTO) in Melbourne. We solely focus on training in the construction industry. We help our students to gain or upgrade relevant skills and knowledge before they commence their dream career. At Origin Institute, we care about our students' experience in every aspect, as we believe better learning experience will help students achieve better career outcome. We understand that employees and employers, in the building and construction industry, have unique training requirements. We have designed high-quality training and education programs to satisfy these requirements. All of our courses are supported by our experienced trainers, quality resources and excellent student support services.

Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

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Replied to 12% of negative reviews

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Rated 5 out of 5 stars

Trainer Chris F Was Great

Our trainer Chris F. was great. Very knowledgable & easy to understand. I did the online version. Good small class size of 6. Make sure you're able to use the web browser version of Microsoft Teams. I tested my camera with the app version prior but it wouldn't work with the web version. They ended up managing to accomodate me with the app. I recommend downloading the Powerpoint presentation in advance for reference but you'll still need to take detailed notes as well.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I really appreciate the way Nicolas…

I really appreciate the way Nicolas teaches. He explains things clearly, gives good real-life examples, and makes sure everyone understands before moving on. He’s patient, approachable, and always willing to answer questions. His teaching style makes learning easier and more engaging

17 September 2025
Unprompted review

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