ORDERE Reviews 

483
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being professional, helpful, and friendly, often highlighting individuals who provide excellent support and make processes smooth and stress-free. Many people commend the service as reliable and efficient, noting quick responses and effective problem-solving. The marketing team is also frequently mentioned for their proactive assistance in boosting online engagement and orders, demonstrating a commitment to business growth. However, some customers also noted issues with professionalism and service quality. These individuals reported instances of dismissive staff, unprofessional behavior, and a lack of effective follow-up support.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the helpfulness and professionalism of... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the excellent and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent, fast,... See more

Order

Consumers generally report positive experiences with order services, praising the helpfulness and... See more

Marketing

Reviewers mention positive feedback about marketing, highlighting the team's helpfulness and quick responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... See more

Company replied

Rated 5 out of 5 stars

We had great support in setting up our entire system, including the EPOS across all branches, website, phone, and marketing. The team was very professional, helpful, and easy to work with. Ali in p... See more

Company replied

Rated 5 out of 5 stars

Recently i had great experience with my website update. Ahsan is very gentleman and helpful and found him always for my need. Osman from website team has fullfiled my requirement of photo update. i re... See more

Company replied

Rated 5 out of 5 stars

OrderE - This is all in one and fully complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. Marketing team they are very helpful and they response very q... See more

Company replied


Company details

  1. e-Commerce Solution Provider

Written by the company

OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.


Contact info

4.8

Excellent

TrustScore 5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(483)

308 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a good experience.

It was a good experience.
This is the best experiences ever I seen. Trustpilot is the best 👌

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Mostaq Ahmed Rayhan,

We’re so glad to hear that you had such a good experience and consider it the best you’ve seen! Your trust means a lot to us, and we’ll keep working hard to give you the best service every time.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Thank you so much for your help brother…

Thank you so much for your help brother kaif.

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Hossain,

Thank you for your kind words! We’re delighted to hear that Kaif was able to help you. Your appreciation means a lot, and we’ll make sure to share your feedback with him.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Mr misbah very good service

Mr misbah very good service

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Golam,

Thank you for your feedback! We’re glad to hear you’re happy with the service provided by Mr Misbah. Your appreciation will definitely motivate him and the whole team to keep delivering great support.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Excellent service thanks to all ordre

Excellent service thanks to all ordere team
Spacialy tamim
Thank you again

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Ruhul,

Thank you for your kind words! We’re thrilled to hear you had an excellent experience with the OrderE team. We’ll make sure Tamim sees your special mention – he’ll be delighted! Your support means a lot to us, and we look forward to continuing to assist your business.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

I’m satisfied with md imdad

I’m satisfied with md imdad

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi, thank you for your review! We’re delighted to hear that you’re satisfied with the support provided by Mr Imdad. We’ll make sure he sees your kind words.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

i spoke o tamim....he avenue good…

i spoke o tamim....he avenue good service

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Rashed, thank you for your feedback! We’re glad to hear that Mr Tamim was able to provide you with good service. Your appreciation means a lot to our team.

Kind regards,
Team OrderE

Rated 3 out of 5 stars

Your marketing service is very good mr …

Your marketing service is very good mr imdad

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Abdul,

Thank you for your feedback. We’re glad to hear that you found Mr. Imdad’s marketing service very good. We always strive to provide the best possible service, so if there’s anything we can do to improve your experience or help you achieve even better results, please let us know. Your satisfaction is very important to us, and we’d love the opportunity to earn a 5-star experience from you.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

Good customer from Nahid

Good customer from Nahid

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Aminur, thank you for your kind words! We’re happy to hear that Mr Nahid has been providing excellent support for your business. We’ll make sure he continues delivering great service.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

Anis service is very good

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Abdul Mannan, thank you for your feedback! We’re glad to hear that Mr Anis has been providing excellent service for your business. We’ll make sure he continues supporting you effectively.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

Great service Would recommend

Mr.Misbah has very helpful with our marketing side of the spice hut.

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Nas, thank you for your kind words! We’re delighted to hear that Mr. Misbah has been helpful with your marketing at The Spice Hut. We’ll continue to support your business every step of the way.

Kind regards,
Team OrderE

Rated 1 out of 5 stars

I have never received such…

I have never received such unprofessional service in my life. Is there no senior director in this company? Please contact me after seeing my feedback.

20 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Dear Zahirul,

Thank you for your feedback — we are truly sorry your experience fell short of the standard we aim to deliver. A senior member of our team has now been in contact with you, and we understand the matter has been resolved.

If there is anything further we can do, please email us at cs@ordere.co.uk
or message us on WhatsApp, and we will assist promptly. We are available 7 days a week.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

Great customer service

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Pirun, thank you for your feedback! We’re glad to hear you had a great experience with our customer service. We’ll continue to ensure you receive the best support.

Kind regards,
Team OrderE

Rated 5 out of 5 stars

Excellent costomer service

Excellent costomer service. Special thanks to Mr Anis bhai his doing a very great marketing for my business

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Juber, thank you for your kind words. We’re glad to hear that Mr Anis’s dedicated marketing support is making a great difference for your business. Providing excellent customer service and real results is always our priority at OrderE, and your feedback encourages us to keep delivering at the highest level.

Thanks
Team Order

Rated 5 out of 5 stars

Excellent service from order e

Excellent service from order e .
Brother Anis is very friendly and he has excellent marketing experience

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Nazreen Restaurant, thank you for sharing your experience. We’re pleased to hear that you’ve received excellent service and that Mr Anis’s friendly approach and strong marketing expertise have made a positive impact. We truly value your feedback and look forward to supporting your growth further.

Thanks
Team OrderE

Rated 5 out of 5 stars

Everything was good mr Anis

Everything was good mr Anis

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Foysol, thank you for your kind words. We’re delighted to hear that everything went well and that Mr Anis was able to support you positively.

Thanks
Team OrderE

Rated 5 out of 5 stars

Great service

Great service, answered any call very quick, didn’t had to wait too long, support is available 24 hours. Mr Nahid support with marking really well, kind and friendly.

28 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Curry Divine, thank you for highlighting our quick response and 24/7 availability. We’re glad to hear you didn’t have to wait long for support and that Mr Nahid was able to assist you with marketing in a kind and friendly way.

Thanks
Team OrderE

Rated 5 out of 5 stars

Order is good service for my sketty…

Order is good service for my sketty madras.
I have nice customer service from Nahid.

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Mizanur, thanks for your review. We’re glad OrderE is supporting your Business and that Nahid provided you with great customer service.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Great customer service from Kaif…

Great customer service from Kaif brother thank you 🙏

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Abrat, for sharing your feedback! We’re really glad to hear that Kaif provided you with great customer service. Your appreciation means a lot to us.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Very good service from nahid vai .Happy…

Very good service from nahid vai .Happy with it.
Thank you

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Moin, for your kind words! We’re delighted to know you’re happy with the service and support from Nahid. Your satisfaction means a lot to us.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Pan Asia Thai LTD

Pan Asia Thai LTD

A top class service, thanks especially to Numan for dealing with the query efficiently and professionally.

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Akbor, for sharing your experience with us! We’re glad to hear Numan was able to support you efficiently and professionally. We truly appreciate your kind words and your trust in OrderE.

Best regards,
Team OrderE

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