I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had great support in setting up our entire system, including the EPOS across all branches, website, phone, and marketing. The team was very professional, helpful, and easy to work with. Ali in p... See more
Company replied
Recently i had great experience with my website update. Ahsan is very gentleman and helpful and found him always for my need. Osman from website team has fullfiled my requirement of photo update. i re... See more
Company replied
OrderE - This is all in one and fully complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. Marketing team they are very helpful and they response very q... See more
Company replied
Company details
Written by the company
OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.
Contact info
Victory Business Centre, Somers Road North, PO1 1PJ, Portsmouth, United Kingdom
- 03333444948
- info@ordere.com
- ordere.co.uk
4.8
Excellent
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was excellent
The service was excellent. Any queries were answered straight away.
24 December 2025
Unprompted review
Reply from ORDERE
Thank you, Nazrul, for your kind feedback. We’re delighted to hear that you found our service excellent and that your queries were answered promptly. Providing fast and reliable support is always our priority.
— Team OrderE
Expectation
Customer services good. But dont know how they advertise to social media platform. Mobile app doesn't work and also no delivery tracking information for customers from POS system should be included this option. Overall good communication or customer services.
24 December 2025
Unprompted review
Reply from ORDERE
Thank you for your detailed and constructive feedback. We’re pleased to hear that you’re happy with our customer service and communication, and we genuinely appreciate you highlighting areas where you feel improvements can be made.
Your comments regarding social media advertising, mobile app functionality, and delivery tracking are greatly appreciated. These are areas we are actively working on to enhance the overall experience for both businesses and customers. Feedback like yours helps us prioritise improvements more effectively.
Thank you for your trust in OrderE. We remain committed to supporting your business and continuously improving our services.
— Team OrderE
Reply from ORDERE
Thank you, Suleman, for your kind feedback. We’re delighted to hear your appreciation for Mr Mahmod and will be sure to share your comments with him. Your support means a lot to us.
— Team OrderE
Reply from ORDERE
Thank you, Ahmed, for your kind words. We’re pleased to hear that you’re happy with our support and service. Our team is always here to assist you whenever you need.
— Team OrderE
Reply from ORDERE
Thank you, Foysal, for your feedback. We’re glad to hear that you’re happy with our customer service. Our team is always here to provide reliable support whenever you need it.
— Team OrderE
Good customer support and helps in…
Good customer support and helps in marketing.
20 November 2025
Unprompted review
Reply from ORDERE
Thank you, Bhanu, for your feedback. We’re pleased to hear that you’re happy with our customer support and marketing assistance. Supporting your business growth is always our priority, and we appreciate your trust in OrderE.
— Team OrderE
They're very efficient dealing with my…
They're very efficient dealing with my request. All very good. Keep up the good work
21 December 2025
Unprompted review
Reply from ORDERE
Thank you, Sufia, for your kind feedback. We’re pleased to hear that your request was handled efficiently and that you’re happy with our service. Your encouragement means a lot to us, and we’ll certainly keep up the good work.
— Team OrderE
Very efficient service.
Very efficient service.
The staff are polite, knowledgeable and always happy to help. The company demonstrates commitment to continuous improvement.
18 December 2025
Unprompted review
Reply from ORDERE
Thank you, Mr Ali, for your thoughtful feedback. We’re delighted to hear that you’ve found our service efficient and our team polite and knowledgeable. Your recognition of our commitment to continuous improvement is greatly appreciated. We value your support and look forward to continuing to work with you.
— Team OrderE
Reply from ORDERE
Thank you, Mohammed, for your kind feedback. We’re pleased to hear that you’re very satisfied with our service. Your encouragement means a lot to us, and we’ll continue to work hard to maintain the same standard.
— Team OrderE
Quick Response
OrderE - This is all in one and fully complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses.
Marketing team they are very helpful and they response very quickly and solved its. No doubt who is working with OrderE marketing they are very friendly and helpful.
17 December 2025
Unprompted review
Reply from ORDERE
Thank you, Biswajit, for your detailed and positive feedback. We’re delighted to hear that you find OrderE to be a complete and smart solution for online ordering, marketing, and website design. It’s great to know our marketing team has been helpful, friendly, and quick to respond. Your support and trust mean a lot to us.
— Team OrderE
Good service
16 December 2025
Unprompted review
Reply from ORDERE
Thank you, Mohammad, for your feedback. We’re glad to hear that you’re satisfied with our service. Our team is always here to support you whenever needed.
— Team OrderE
Im using almost 8 years im really…
Im using almost 8 years im really impressed outstanding customer service also my all customers feedback very easy to order here☺️
16 December 2025
Unprompted review
Reply from ORDERE
Thank you, Juned, for your continued trust over the past eight years. We’re truly pleased to hear that you’re impressed with our customer service and that your customers find the ordering process easy. Your long-term support means a great deal to us, and we look forward to continuing to support your business in the years ahead.
— Team OrderE
Brilliant service.
16 December 2025
Unprompted review
Reply from ORDERE
Thank you, Minto, for your kind words. We’re delighted to hear that you’re happy with our service. Our team is always here to provide reliable support whenever you need it.
— Team OrderE
Overall satisfied
15 December 2025
Unprompted review
Reply from ORDERE
Thank you, Mijanur, for your feedback. We’re glad to hear that you’re overall satisfied with our service. Our team remains available to support you whenever you need assistance.
— Team OrderE
I have found ordered their service and…
I have found ordered their service and support very satisfactory
11 December 2025
Unprompted review
Reply from ORDERE
Thank you, Abdul Kashem, for your kind feedback. We’re delighted to hear that you’ve found our service and support satisfactory. Your trust and satisfaction mean a great deal to us, and we look forward to continuing to support your business.
— Team OrderE
Reply from ORDERE
Thank you, Tariq, for your feedback. We’re pleased to hear that everything is going well. Our team is always here to support you whenever you need assistance.
— Team OrderE
Reply from ORDERE
Thank you, Mobashir, for your kind feedback. We’re pleased to hear that you’re satisfied with our service at Shapla. Your support means a lot to us, and our team is always here to help whenever you need assistance.
— Team OrderE
Reply from ORDERE
Thank you for your feedback. We’re glad to hear that you’re satisfied with our service. Our team is always here to provide reliable support whenever needed.
— Team OrderE
Reply from ORDERE
Thank you, Muhammad, for your kind feedback. We’re delighted to hear that you’re happy with the service and pleased with your new website. We appreciate your support, and our team is always here to assist whenever you need us.
— Team OrderE
Good customer service
Good customer service. Especially Mr Hamza is very helpful and good behaviour person. I recommend Order E.
16 November 2025
Unprompted review
Reply from ORDERE
Thank you, Syed, for your kind feedback. We’re pleased to hear that you’re happy with our customer service, and we appreciate your special mention of Hamza. It’s great to know he has been helpful and professional throughout. Thank you for recommending OrderE — we truly value your support.
— Team OrderE
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