Orbtickets Reviews 190

Omar was very helpful and a pleasure to work with. He corrected my issue with my booking in timely manner. He provided me with detail steps & assured that I would receive same hotel and same price. His voice was calming in this stressful event.i would consider Omar as my official rep to book my future trips.

Your agent ("Katherine") was friendly and very helpful (and infinitely patient) in fielding my request for help in securing a ticket (with Delta) for an emergency flight for a third party to be paid for via my credit card -- all on a moment's notice for a same-day flight.

Katherine was the only person who could help me. I have made two previous calls to Expedia and one to ITA Airways. No one could help. She knew how to fix the problem and did it quickly and efficiently. This was very much appreciated. As a former Customer Service Rep, I recognize when people know what they are doing and how to handle problems. She nailed it.

I do not know who is writing all the positive reviews but I can tell you without a doubt that ORB tickets are scammers. When you google " how to talk to a real person at (any number of airlines..pick one ORB has paid google to place the ORB phone number when googling the airlines). They will lie to you and tell you that they actually represent that airline when all they are doing is getting your credit card number to charge. I lost $270 to this fraudulent scheme. Be very careful when googling information on airlines phone numbers. Make sure you use the number on the airline web-site and make sure that is the actual airline web-site. ORB has also set up sites to look like airline sites.

My agent, Ramsey, was very professional, patient, knowledgeable kind and helpful! I could not have asked for a better customer service representative to assist me. He represented your company well and made it enjoyable to do business. He assisted me above and beyond what I expected.

Ramsey was the most helpful person I could have asked for. I have no experience with travel arrangements and was not even going to book this trip when I went online. Ramsey answered every question I asked and made it so simple for me. From now on, I will book this exact way and cannot thank Ramsey enough for being so patient and informative. Please note that he is an amazing example of spectacular customer service. Thank you again

Great experience booking flights, Hannah was extremely helpful, friendly and knowledgeable.

Steve was very accommodating and very helpful.

Jason spent so much time finding just the right flight for me when I couldn't. He was extremely patient, respectful and efficient. Thank you for such wonderful service!

Katherine gave me a smooth service in my flight booking, really loved her services and hospitality.kuddos to her

Katherine Gave me the best services for my flight , really loved her service and her work ethic

Steve patiently helped me through a very difficult booking situation. I am very pleased with the entire transaction. Thank you Steve!
UPDATE: complete scam, pretended to be Air France

He was very knowledgeable. He took care of my problem efficiently and with care.

Many steps are needed when I book a flight. I found my server, Leo, to be such a tremendous help. He patiently went step by step while each time checking the facts many times to be sure he got the correct information. Any questions I asked were answered in a clear friendly style. Any special considerations I had he listened to understand them and then went ahead an added in on my ticket information. It was a pleasure all the way through. Thank you so much Leo
----Maureen Moss

Luke was very helpful and I am very satisfied.

Derek was extremely helpful, polite, and accommodating. He quickly arranged for the seat I had requested and my issue was solved quickly and efficiently.

When I called your office I spoke with a wonderful person named Ramsey who assisted me greatly and had such patients with me while I was trying to send the photo required. My network was giving trouble and it took several goes to send the photo but Ramsey stayed with me all the time and I was so grateful to get it all sorted.
Next time I require assistance I will certainly be looking for this wonderful, patient and kind person named Ramsey

Had an excelent atención. Manuel is a nice kind person willing to help. He solve my problem fast. I'll give him a 100% rate.