As always budget and Avis car hire in Belfast international went above and beyond in customer satisfaction. If only I can give them an award for such high quality customer care. Jackie and Gary, what... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Website was user friendly and clearly illustrated. Staff at Belfast International Airport were very efficient and welcoming. Car was fine and did the job. My only complaint was that the tank was not f... See more
Company replied
No issues, straight forward booking and handy pick up within the terminal. There was only one staff member on, so this made for a bit of a wait whilst others were dealt with, however otherwise i... See more
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We hired a car from Orbit Car Hire during our holiday in Turkey and had a fantastic experience. There was a small hiccup at the beginning, but the team dealt with it quickly and professionally,... See more
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Company details
Written by the company
At Orbit Car Hire you can compare prices and car rental options from leading car rental brands like Europcar, Enterprise, Alamo, Hertz, Thrifty, and strong local car rental companies from all around the world. Our goal is to offer low rates and to offer trusted car rental companies with great coverage so our customers can travel around the Orbit - worry-free. Our wide range of rental vehicles and packages allows us to help you find the best offers for your holiday or business trip. You can always reach us by phone or email.
Contact info
4.5
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Orbit Car Hire
Hi Olive,
Short and to the point — we love it!
Delighted to hear the booking process was easy for you. Thanks for choosing us, and we hope to see you again soon.
Best regards,
Orbit Car Hire Team
Efficient booking process
Efficient booking process, no queue at the desk and amazing value for money
25 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Lee,
Thank you for your fantastic review.
We’re delighted to hear that you experienced a smooth booking process, no waiting time at the desk, and great value for money. That’s exactly the kind of journey we aim to deliver.
We hope to welcome you again soon.
Kind regards,
Orbit Car Hire Team
Very helpful on one occasion I had to…
Very helpful on one occasion I had to ring the office .. sorted very professionally ..
Will highly recommend you ..
Many thanks for your great value and service!
25 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Alastair,
Thank you for your wonderful review and kind recommendation.
We’re especially pleased to hear that our team was able to assist you promptly and professionally when you needed support. It’s great to know you found value in both our service and pricing.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Friendly and very responsive
Friendly and very responsive. Helpfull when our flights were delayed both in and out and pick up and drop off times changed.
Thank you.
7 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Michelle,
Thank you for your great review.
We’re very happy to hear that our team was able to support you during your flight delays and adapt your pick-up and drop-off times accordingly. Providing responsive and helpful service in situations like these is exactly what we strive for.
We appreciate your kind words and hope to assist you again in the future.
Kind regards,
Orbit Car Hire Team
Great Price, Great Pickup, Great Value
So easy to book, included the ability to select car seats, easy voucher and pick up at the airport.
17 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Michelle,
Thank you for your excellent review.
We’re delighted to hear that you found the booking process easy and convenient, especially with the option to add car seats and the smooth airport pick-up experience.
We truly appreciate your feedback and hope to welcome you again soon.
Kind regards,
Orbit Car Hire Team
Recommended
All went well with U Save @ Bregamo airport booked via Orbit Car Hire. Directions to shuttle bus via What’s app before we arrived in Italy.Shuttle bus 10 mins drive. Pleasant experience for a car rental company. Recommended
23 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Andrew,
Thank you for your fantastic review and recommendation.
We’re really pleased to hear that everything went smoothly with your booking through us, and that the directions shared via WhatsApp helped make your arrival in Italy stress-free. It’s also great to know that the rental agency at Bergamo Airport provided a pleasant experience and met your expectations.
We truly appreciate your kind words and hope to be part of your next journey as well.
Kind regards,
Orbit Car Hire Team
Reliable, friendly, professional, quick response
We urgently needed a car. The employees at Orbit went out of their way to make us an excellent offer. Everything was as we agreed and there were no additional costs. We had a great experience. We traveled without worries or problems because the car suited us in every way.
25 March 2025
Unprompted review
Reply from Orbit Car Hire
Dear Tjaša,
Thank you for your wonderful review.
We’re especially glad to hear that our team could step in quickly when you needed a car and provide an offer that worked perfectly for you. It’s great to know everything was clear, as agreed, and without any unexpected costs.
Even better, knowing your journey was smooth and worry-free with a car that suited you so well is exactly what we aim for.
We truly appreciate your feedback and hope to assist you again in the future.
Kind regards,
Orbit Car Hire Team
Easy to book
Easy to book, great car, easy pick up at the airport. Drop off was fast and no issues.
17 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Marie,
Thank you for your great review.
We’re delighted to hear that everything from booking to pick-up and drop-off went smoothly, and that you were happy with the vehicle provided. A fast and hassle-free experience is exactly what we aim to deliver.
We appreciate your feedback and hope to welcome you again soon.
Kind regards,
Orbit Car Hire Team
The vehicle was a pleasure to drive…
The vehicle was a pleasure to drive very clean and just the right size.
20 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Nigel,
Thank you for the lovely feedback.
We’re really glad to hear the car hit the sweet spot for you and that it was clean and enjoyable to drive. It’s always nice when everything just clicks like that.
Hope we can get you behind the wheel of something just as perfect on your next trip.
Kind regards,
Orbit Car Hire Team
Easy to book online
Easy to book online , quick & efficient service from Hertz at pick up, easy and efficient drop off service.
Although the car wasn’t what I ordered it was soon replaced with an upgraded version within 5 minutes.
5 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Jon,
Thank you for your fantastic review.
We’re delighted to hear that the booking process was smooth and that everything at pick-up and drop-off ran efficiently. It’s also great to know that the team at Hertz provided quick and helpful service, especially in resolving the vehicle change so promptly with an upgrade.
We truly appreciate your feedback and hope to assist you again on your next trip.
Kind regards,
Orbit Car Hire Team
Unfortunately due to feeling unwell
Unfortunately due to feeling unwell, we were unable to complete any journeys apart from the journey from the airport to our accommodation and the same on return only via Lajares.
11 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Robert,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that you were feeling unwell during your trip and hope you’re doing much better now. While it’s unfortunate that you couldn’t make the most of your rental, we’re glad to hear the vehicle still supported your essential journeys smoothly between the airport and your accommodation.
We truly appreciate your kind rating and hope to have the opportunity to provide you with a more enjoyable and full travel experience next time.
Kind regards,
Orbit Car Hire Team
I did not like being given a Southern…
I did not like being given a Southern Irish registered car as its speedometer was in km/hr and I was not sure on the conversion to miles/hour
14 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Graeme,
Thank you for your feedback and for sharing your experience with us.
We understand that being provided with a vehicle displaying speed in km/h rather than mph can feel unfamiliar and inconvenient, especially when driving in a country that uses miles. Your comfort and confidence while driving are very important, and we appreciate you highlighting this.
Thank you again for your valuable feedback, and we hope to provide you with a smoother and more comfortable rental experience in the future.
Kind regards,
Orbit Car Hire Team
Easy to follow
Easy to follow, good service and great price for a small run about car thanks
21 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Frank,
Thank you for the great review.
We’re really glad everything was straightforward and that you found both the service and pricing to your liking. Sounds like your little runaround did exactly what it needed to do.
Appreciate you taking the time to share your experience, and we’d be happy to help again anytime.
Kind regards,
Orbit Car Hire Team
No surprises!
27 February 2026
Unprompted review
Reply from Orbit Car Hire
Dear Ian,
Short, sweet, and exactly how it should be: no surprises.
Thank you for the 5-star review, we’re glad everything went just as expected. That’s the goal every time.
Kind regards,
Orbit Car Hire Team
Reply from Orbit Car Hire
Dear Danny,
Thank you for the 5-star review.
We’re glad you found the process simple and easy to use... exactly how booking should feel.
We appreciate your feedback and hope to assist you again soon.
Kind regards,
Orbit Car Hire Team
Great price and service
Great price, free pick-up and drop-off at Queenstown Airport and a hassle-free hire. The car was very basic, the radio didn’t even have Bluetooth, but the price was so low and the scenery so stunning that the radio wasn’t missed at all.
5 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Mark,
Thank you for your lovely review and for sharing your experience.
We’re delighted to hear that you found great value in your rental and that the free pick-up and drop-off at Queenstown Airport made your journey even smoother. It’s also wonderful to know that the stunning scenery more than made up for the car’s simplicity.
We hope to welcome you again for another scenic adventure in the future.
Kind regards,
Orbit Car Hire Team
Fantastic experience with orbit
Fantastic experience with orbit, from start to finish. I would highly recommend 👌
12 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Deborah,
thank you very much for your wonderful feedback. We are delighted to hear that you had a fantastic experience with Orbit from start to finish.
Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Reply from Orbit Car Hire
Dear Anas,
thank you for your feedback. We are pleased to hear that you found our team responsive via email.
We appreciate you choosing Orbit Car Hire and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
A Very Good Car
Very good rate and your partners, Enterprise, were excellent.
14 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Gavin,
thank you for your kind review. We are pleased to hear that you received a very good car at a great rate and that our partner Enterprise provided excellent service.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Efficient collection
After walking the wrong direction we found drivo. The collection process was efficient and courteous. Everything was explained and the car was presented with a minor issue. The issue was corrected very quickly. Return was equally efficient and painfree.
2 March 2026
Unprompted review
Reply from Orbit Car Hire
Dear Peter,
thank you for sharing your experience. We are pleased to hear that, despite the initial difficulty in finding the location, the collection process was efficient and courteous.
It is great to know that everything was clearly explained, the minor issue with the car was resolved quickly, and that the return process was equally smooth and hassle-free.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
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