Orbis Ways Reviews 518

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be exceptional, highlighting the seamless organization of their trips and the stress-free nature of their holidays. The staff received frequent praise for their helpfulness and friendly demeanor, contributing to a positive overall experience. People consistently noted the excellent luggage transfers, which were always on time and ensured their belongings were waiting for them at each accommodation. The accommodations were generally well-regarded, with many reviewers appreciating the quality and convenient locations. However, some customers also noted issues with the quality of certain accommodations, describing them as poor, dilapidated, or not as advertised. A few other people also felt that the daily walking distances were underestimated or that the provided information lacked details on local attractions or alternative routes. There were also mentions of dissatisfaction with the quality of included meals and a lack of choice.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and organization,... See more

Location

Consumers find location to be ambiguous, with some reviewers praising hotels directly on the route or in the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, helpfulness, and... See more

Holidays

Customers consistently note positive experiences with holidays, often describing their trips as amazing and... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers finding accommodations clean, cozy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The trip was well planned by Orbis and went smoothly with no problems. The lodging that was chosen were small and well run with very friendly staff and proprietors. Luggage transfers and taxi pickups... See more

Company replied

Rated 5 out of 5 stars

Accommodations, breakfast and luggage transfer was top notch!!!! I will 100% use Orbis ways again. There are some details I would have shared before the trip, like to make sure your walking shoes a... See more

Company replied

Rated 5 out of 5 stars

It was easy to book through ORBIS. Everything worked out well … the accommodation, the taxi rides, the transport of baggage. Staff answered all questions relatively quickly and were polite and respect... See more

Company replied

Rated 5 out of 5 stars

A well guided long walk, great service, including luggage transport. We loved the Scottisch Borders because of it's beautiful nature and kind people. The pilgrimage nature of the walk was a great appe... See more

Company replied


Company details

  1. Travel Agency

About Orbis Ways

Written by the company

Orbis Ways - World Leader in Walking Holidays

Orbis Ways

Orbis Ways is the global leader in walking holidays around the world. All our walking holidays include accommodation in charming hotels, luggage transfers between stages, and 24-hour telephone support service. With Orbis Ways, you have 100% satisfaction guaranteed as we have a team of experts in hiking trips.

Our offerings go beyond the ordinary, providing you with accommodation in enchanting hotels that blend comfort with the local charm, ensuring your nights are as splendid as your days. We understand the importance of seamless experiences, which is why we manage all luggage transfers between stages, letting you focus solely on the joy of walking. Moreover, our dedicated 24-hour telephone support service is always at your fingertips, ensuring peace of mind from start to finish.

Choosing Orbis Ways means opting for 100% satisfaction. Our team, composed of seasoned walkig holidays experts, is passionate about creating journeys that inspire and rejuvenate. Whether you're a seasoned hiker or embarking on your first walking adventure, we tailor every trip to meet your desires, fitness levels, and dreams.

Ready to embark on the journey of a lifetime? Request a free quotation today through our website or by sending an email to info@orbisways.com. Let us show you the world as you've never seen it before, with the assurance of Orbis Ways' quality, care, and expertise guiding you every step of the way.

For more information and to start planning your next hiking adventure, visit our website: Orbis Ways.

100% Satisfaction Guarantee

Written by the company

Orbis Ways stands out as the premier global travel agency for walking holidays
Expertise and Passion: Our team is composed of seasoned professionals and passionate adventurers who have firsthand experience on the trails. This deep understanding and love for hiking ensure that every trip is expertly crafted, offering routes that are both challenging and rewarding.

Seamless Experience

100% Satisfaction Guarantee

100% Satisfaction Guarantee
Our commitment to excellence is reflected in our satisfaction guarantee. We are dedicated to providing an outstanding service that meets your expectations, ensuring that your hiking vacation is nothing short of spectacular.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

518 reviews

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Rated 1 out of 5 stars

Avoid

Avoid. Good tour companies don't look to see if accommodation is available after taking 20%. We booked our flights and accommodation based on Orbis' confirmation of availability upon deposit of 20% for a Cornwall walking trip. They got back to say there was no availability in some accommodation along the route, and would we be okay with very not okay alternatives. Communication was augmented by automated requests for the balance. We cancelled and now have to deal with the rest of our bookings.

26 June 2025
Unprompted review
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Reply from Orbis Ways

Thank you for sharing your feedback.

We are sorry to hear that your experience did not meet your expectations.

As with many walking holidays, accommodation availability can change rapidly, particularly on popular routes and during peak travel periods. For this reason, bookings are always subject to final confirmation from our Operations team and accommodation providers. When an accommodation is unavailable, we work to source alternative options in order to keep the trip operational.

We understand that changes to accommodation arrangements can be disappointing, especially when other travel arrangements have already been made. We also appreciate your comments regarding our communication process and will take them into consideration as we continue to improve our customer experience.

We regret that we were unable to find a solution that met your expectations and wish you all the best with your future travel plans.

Kind regards,

Orbis Ways Team

Rated 5 out of 5 stars

Beatriz was amazing in helping me…

Beatriz was amazing in helping me prepare for my Camino. Every question I had was quickly answered. Beatriz and Orbis ways were amazing.

16 June 2025
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Reply from Orbis Ways

Thank you very much for your kind review and for sharing your experience with us.

We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.

We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.

It is very rewarding for our team to receive such positive feedback.

Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 5 out of 5 stars

I had a great time on the Camino Portuguese

I had a great time on the Camino Portuguese.sometimes where too many km a day. Otherwise was everything well planed from Orbis Way. Excellent

Thank you Rosa Hirschi

9 June 2025
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Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 5 out of 5 stars

Very helpful and thorough with…

Very helpful and thorough with reservations and the entire trip!!

19 June 2025
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Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 5 out of 5 stars

Orbys Ways to Santiago.

The constant communication with Orbys Ways was very good. Updating me on how to arrange the travels details. The Dossiers were spot on, telling me all the details of the trip. The choice of the hotels was very good, excellent locations. The transport of the luggage was so good that sometimes when we arrive at the hotels the luggage was in our rooms. Bravo!!!

1 June 2025
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Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 3 out of 5 stars

Average and replaceable

All started well with Orbis Ways, e-mails were quickly answered and I was receiving the information I was needing, or so I thought at the time…
Orbis Ways is not the tour operator. They subcontract Santiago Ways. After I payed my trip in full, and even prior to my departure, they told me to speak to Santiago Ways, and I had to insist and even get upset before they replied to my messages.
The package they presented to me consisted in mainly 3 star hotels. However, I was only booked 2 out of 21 night in 3 star hotels.
All others were in 2 stars, although good for 2 stars, it was not what it was presented to me and definitely more expensive than needed to be.

Luggage transfer was impecable but was organized by Santiago Ways, who is the actual tour operator..

They did not do a good job giving advice to plan the trip: “we can do whatever you want” but, in retrospect, after having the experience of walking the Camino, you can easily realized that they could have improved my overall experience if they would have taken the time to add their professional advice.

Pricy and mediocre service. Although the overall experience was average/good, I did not find any reason to book again with Orbis Ways, they are not the tour operators, they not offer any extras that Santiago Ways cannot offer, and the professional advice you are expecting is not there.

23 May 2025
Unprompted review
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Reply from Orbis Ways

Thank you for taking the time to share such detailed feedback about your experience.

We are pleased to hear that the initial communication was responsive and that the luggage transfer service worked flawlessly throughout your journey. We understand how important reliable logistics are on a long-distance walking trip.

At the same time, we are sorry to learn that certain aspects of the experience did not meet your expectations. We regret that you felt disappointed with the accommodation categories provided and that the overall service did not deliver the level of value and guidance you were expecting when planning your trip.

We also appreciate your comments regarding the travel advice and itinerary planning process. Feedback such as yours is extremely valuable, as it helps us better understand where travellers feel additional support, recommendations, and route expertise could improve the overall experience.

Your observations regarding communication, accommodation expectations, and trip planning will be shared with the relevant teams for review.

Thank you again for your honest feedback. We appreciate you highlighting both the positive and negative aspects of your experience, as this helps us continue improving our services.

Kind regards,

Orbis Ways Team

Rated 3 out of 5 stars

Great trip but there is room for improvement

We booked a 6 day walking trip from Sarria to Santiago with Orbis Ways. Our request for 3 people was 3 start hotels or country houses for accommodation. The package also included luggage transfer and breakfast. Although the booking was made with Orbis Ways the operator was Santiago Ways. Before the start of the trip we were provided with a clear itinerary and instructions about the accommodations and luggage transfer (voucher and dossier). The luggage transfer was very efficient and we never experienced any issues. However, the accommodations were not as requested in a few occasions: for example in O Pino, we slept in a cramped pension with no restaurant on site (we received a voucher for breakfast at a nearby restaurant). We also stayed in pousada de portomarin where there is no air conditioning (however, we had one of the best meals in the restaurant there and the breakfast was outstanding). Overall, I would recommend checking each location before making the final payment and making sure you get what you pay for.

27 May 2025
Unprompted review
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Reply from Orbis Ways

Thank you for taking the time to share your feedback.

We are pleased to hear that you found the itinerary and travel documentation clear and that the luggage transfer service operated efficiently throughout your journey. Reliable logistics are an important part of the experience, and we are glad this aspect met your expectations.

At the same time, we are sorry to learn that some of the accommodations did not fully match your expectations. We understand how important accommodation quality and facilities are after a day of walking, and we regret that certain properties did not provide the experience you anticipated.

We appreciate your comments regarding the accommodation in O Pino and Portomarín, as well as your observations about the facilities available. Feedback such as yours helps us review our accommodation portfolio and ensure that expectations are communicated as clearly as possible.

Thank you as well for highlighting the positive aspects of your trip, including the excellent meals and breakfasts you enjoyed along the route.

We value your honest feedback and appreciate both your recommendation and your suggestions for improvement.

Kind regards,

Orbis Ways Team

Rated 5 out of 5 stars

Picos in May 2025.

Six walks in magnificent countryside, very green pastures, deciduous forests and loads of wild flowers. Snow still on rocky peaks.
Bus and rail station only 5 minutes walk from Plymouth ferry berth. Punctual bus service, very comfortable modern coaches. Friendly taxi driver kept good communication re pick ups and was flexible with timings. Hotels in Arenas and Sotres were small, very clean, well-appointed with friendly staff and good food. Plenty of places to eat out with good tapas off the main street in Arenas and well-stocked artisanal food shop in Arenas high street is best option for gifts. Several restaurants in Sotres with a lovely dark malted beer at Casa Cipriano. Day 1 walk to Cabeza de Juanrobre was tricky at the top as paths not clear and the interactive map didn't work for me, but some shepherds helped out. Great views of vultures. Day 2 relatively short walk from Tielve to Sotres in beautiful isolated valley, leaving time to walk around to the stunning gorge of the Rio Duje at the other end of the village. Day 3 to the mines in Andara is straightforward once out of the village. There is a bench seat in the centre of the all-important fork in the road. Day 4 is on a good track following a lovely river valley to the hotel at the top, unfortunately not open at the moment. Day 5 to the foot of El Naranjo de Bulnes is quite a hard slog for the last hour but it is worth remembering that the refuge at the top does food and cold beer and views are stunning. Day 6 is relatively easy except the last part of the descent to the village of Bulnes which is a very bouldery uneven path and muddy in places, and requires care placing your feet. The scale of the Cares gorge at the end is mind-blowing. Orbis have arranged an excellent set of walks and hotels, transfers were well co-ordinated and Sofia at Orbis was marvellous. My only issue was the interactive map (it only showed standard Google map without the marked route) which did not work for me. After fifty years of using a map and compass this was not a major issue for me but might be more problematic for those brought up to rely on GPS.

22 May 2025
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Reply from Orbis Ways

Thank you very much for your kind review and for sharing your experience with us.

We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.

We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.

It is very rewarding for our team to receive such positive feedback.

Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 4 out of 5 stars

My Experience was Very Good

Orbis Ways were able to design my trip on a short notice (one month). During the trip they provided excellent logistics and organisation. The luggage transfers were superb, everything went smoothly. I stayed in five different hotels - some were excellent, some average and there was one place I would avoid by any means. All in all, a memorable trip and a recommendable agent.

12 June 2025
Orbis Ways logo

Reply from Orbis Ways

Thank you very much for your kind review and for sharing your experience with us.

We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.

We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.

It is very rewarding for our team to receive such positive feedback.

Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 5 out of 5 stars

Orbis Ways provided exceptional service…

Orbis Ways provided exceptional service and support throughout the entire vacation. Everything from start to finish was organized and arranged perfectly with a high level attention to every detail. I highly recommend OrbisWays!!

3 June 2025
Orbis Ways logo

Reply from Orbis Ways

Thank you very much for your kind review and for sharing your experience with us.

We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.

We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.

It is very rewarding for our team to receive such positive feedback.

Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 2 out of 5 stars

Poor customer service / more expensive then anticipated

So even though we booked through Orbis Ways they subcontracted to another company which we were not informed of. When we encountered issues, the subcontractor told us to contact Orbis Ways and Orbis Ways told us to deal with the subcontractor - so basically nobody would provide assistance.
As well, their web site shows trip prices in Canadian dollars yet when you get billed it is in USD but nowhere on the invoice does it reflect this - ended up paying more than I thought. Accommodations and meals were satisfactory but in no way to they reflect the trip cost.
Would not use this company again

24 May 2025
Unprompted review
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Reply from Orbis Ways

Thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations, particularly regarding communication and support when assistance was needed during your trip. We understand how frustrating it can be to feel that your concerns are not being addressed clearly and efficiently.

We also appreciate your comments regarding pricing transparency and billing, as well as your observations about the overall value of the trip compared to the accommodations and meals provided.

At the same time, we are pleased to hear that the accommodations and included meals were generally satisfactory during your journey.

Your feedback has been noted and will be shared with the relevant teams for review, as we continuously strive to improve both our communication processes and overall customer experience.

We regret that your impression of the trip was negatively affected by these issues and appreciate you bringing them to our attention.

Kind regards,

Orbis Ways Team

Rated 5 out of 5 stars

Entire trip

Accommodations, breakfast and luggage transfer was top notch!!!! I will 100% use Orbis ways again.

There are some details I would have shared before the trip, like to make sure your walking shoes are .5-1 sizes bigger than normal, to potentially break up the really long days into 2, and to have a backup mobile device in case your mobile phone incurs water damage from the rain (which mine did). It was a trip of a lifetime.

8 June 2025
Orbis Ways logo

Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 3 out of 5 stars

Unmet expectations

We booked a 6day trip from Sarria to Santiago with breakfast and accommodations for 3 people. We chose 3 starts/country house accommodation with luggage transfer. Accomodations were not always provided at the requested level, specially in O Pino ( it was a hostel with breakfast provided in a nearby restaurant). Other hotels didn’t have air conditioning. The best experience was with the luggage transfer: very timely and without any issues during the whole time.

27 May 2025
Unprompted review
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Reply from Orbis Ways

Thank you for taking the time to share your feedback.

We are pleased to hear that the luggage transfer service worked flawlessly throughout your journey and that your bags were delivered on time every day. We understand how important this service is in ensuring a comfortable walking experience.

At the same time, we are sorry to learn that some of the accommodations did not fully meet your expectations. We understand your disappointment regarding the property in O Pino and the facilities available at certain accommodations, including the absence of air conditioning.

Your comments regarding accommodation standards and facilities are appreciated and will be shared with the relevant teams for review. Feedback such as yours helps us continue evaluating our accommodation portfolio and improving the overall experience for future travellers.

Thank you again for your honest feedback. We appreciate both your positive comments and your suggestions for improvement.

Kind regards,

Orbis Ways Team

Rated 5 out of 5 stars

Excellent expertise and experience.

I asked Orbis Ways to organise our accommodation and movement of cases between each destination on a Camino. I could not fault them. Every hotel was well located, clean and effecient. Some were beautiful and I would probably have struggled to find them. Orbis Ways provided expertise and experience that made our Camino walk so enjoyable and memorable.

30 May 2025
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Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 5 out of 5 stars

Everything was all set!

Everything was all set. I was able to walk the Camino knowing I didn’t have to worry about finding a place to sleep. My luggage was transported without any issues. 100% would highly recommend Orbis Ways.

28 May 2025
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Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 5 out of 5 stars

We were very happy with the whole…

We were very happy with the whole experience of booking through Orbis ways. Everything ran smoothly from requesting the original quote to finally our trip. Our accommodations were lovely (bar very rude staff at 1 hotel but the food was so nice there that it made up for that) our bags were collected everyday and dropped to our next destination. They supplied plenty of info on our route etc. Would highly recommend. Would use them again.

16 May 2025
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Reply from Orbis Ways

Thank you very much for sharing your experience with us.

We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.

We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.

Your positive feedback is greatly appreciated and very encouraging for our entire team.

Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.

Warm regards,
The Orbis Ways Team 😊🥾🌍

Rated 4 out of 5 stars

Buen Camino! Uplifting and rewarding.

Best part of the services was the luggage-handling company: always on time, never missing a hostel/hotel, never damaging the luggage, never missing an item. Superb!
The hostels were mostly good and up but there were glitches: some did not have adecuate wi-fi service (difficult spots, no signal whatsoever), others would not turn the heating on until late in the evening (no chance to shower right after the walk). Some were excellent like Hotel Mica or Casa Brandariz (but this one was so out of the way from the Camino that organizing the taxis to take pilgrims to their jump-off points would take the best part of the morning).
Th experience itself is uplifting, unique and rewarding. I'd do it again just to relive the sense of community found on the road (people meeting again after a few kms and having lunch together or a simple laugh under the incessant rain). Very enjoyable, indeed!

5 May 2025
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Reply from Orbis Ways

Thank you so much for taking the time to share your experience!

We're thrilled to hear that the luggage transfer service met your expectations — it's great to know everything arrived safely and on time throughout your journey.

We also appreciate your honest feedback about the accommodations. While we aim to offer the best possible selection along the Camino, we understand that occasional issues like Wi-Fi coverage or heating can impact comfort, and we’ll be sure to take this into account for future improvements. We're glad to hear you especially enjoyed Hotel Mica and Casa Brandariz, even if the location of the latter required some logistical effort.

Most of all, we're so happy that the spirit of the Camino — the camaraderie, the simple joys, and the rewarding challenge — made your trip memorable. We’d be honored to help you relive that magic on a future journey!

Warm regards,
The Orbis Ways Team

Rated 5 out of 5 stars

Perfect organisation of hotels and…

Perfect organisation of hotels and transfers. Very fast in answering

16 May 2025
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Reply from Orbis Ways

Thank you so much for your kind words!

We’re delighted to hear that you were happy with the organisation of the hotels and transfers, and that our team was able to respond to your questions quickly. It’s always our goal to make the entire experience smooth and worry-free for our travellers.

We hope to welcome you back on another adventure soon!

Warm regards,

Rated 3 out of 5 stars

I would not recommend Orbis Ways…

I would not recommend using Orbis Ways to arrange your trip. Once they have your money they have absolutely no more interest in you!
We did the Fisherman's Trail in Portugal which is absolutely stunning and highly recommended.
Our issue was with the accommodation - twice (in 5 nights) our accommodation was so far out of town we had to catch taxis to a restaurant and back - neither time was this indicated on our booking voucher.
On another night our accommodation had been changed with no prior warning and when we called Orbis Ways to clarify there was no reply or support! In the end our group was split up and we had to drag our luggage around town (despite having paid for luggage transfers) as it was left at the places that was originally booked for us (but where there was no availability for us!).
We are a group of people that walk every year somewhere in Europe and Orbis Ways was the worst travel organizer that we have used.
Before writing this review I provided feedback on the link they sent me (2 weeks ago when we finished our walk) - needless to say nobody bothered to get in contact with me regarding my feedback.
Their itinerary notes are also minimal in terms of where you can stop for coffee, lunch etc.

9 May 2025
Unprompted review
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Reply from Orbis Ways

Dear Liz,

Thank you for your feedback. However, we do not recognize the name "Liz" as a full client name in our records. Could you please get in touch with your travel agent who arranged the booking for you? They will be able to assist you in finding a suitable solution.

Please also note that during the high season, feedback requests and reviews can take longer to be processed and addressed.

We hope this helps and look forward to assisting you further through your agent.

Best regards,
The Orbis Ways Team

Rated 5 out of 5 stars

Great experience once again

Once again our holiday was great everything went smoothly we enjoyed every minute of the camino will be going again

14 May 2025
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Reply from Orbis Ways

Thank you so much for your wonderful feedback! We're thrilled to hear that everything went smoothly and that you enjoyed every minute of your Camino once again. We look forward to helping you plan your next adventure soon!

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