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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, realistic appearance, and ease of application and removal, often noting that the nails look and feel like acrylics without causing damage to natural nails. Many consumers appreciate the wide selection of lengths and colors, finding the nails long-lasting and reusable. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses. However, some customers experienced issues with their orders, including delayed or undelivered items. A few reviewers also mentioned that the provided nail file was ineffective or that the nails themselves were too curved or long for their preference, leading to an artificial look or difficulty in fitting.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising their durability, ease of application, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the durability and appearance of the... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the ease and speed of... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, praising easy ordering,... See more

Customer service

Consumers generally find customer service to be positive, with many praising the quick replies and... See more

Based on these reviews

Rated 4 out of 5 stars

Holding back 5 stars as name on ads implies London based/shipped which is not the case - shipped from China so a tad misleading and frustrating given shipping times. That said, arrived in just ov... See more

Company replied

Rated 4 out of 5 stars

After having a few problems with my order from opul nails, the company have been kind enough to send the nails I ordered and refund the purchase price. Thank you. I have ordered these nails before and... See more

Company replied

Rated 5 out of 5 stars

I absolutely love these Opul Nails, game changer! I personally don't get on with the sticky pads, so I use the nail glue which is so strong and no white residue, I have had my nails on for two weeks+... See more

Company replied

Rated 5 out of 5 stars

I very rarely write reviews, but after years of struggling with different nail products it’s such a relief to finally find something that actually works. Opulnails are absolutely brilliant. They’re ea... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Nail Salon

Written by the company

At Opul Nails, we're redefining what at-home manicures can feel like. Our mission is simple: to help women feel elegant, confident, and put-together - effortlessly. We understand that every woman has her own style, routine, and preferences, which is why we offer salon-quality SoftGel press-ons designed to adapt to your lifestyle, not the other way around. Whether you're looking for a timeless nude for the office, a glossy Cat Eye for a dinner out, or a natural glow just for you - we've made sure each set is quick to apply, reusable, and kind to your natural nails. No appointments. No damage. Just beautiful nails, in 10 minutes or less. At Opul, we believe self-care isn’t selfish - it's powerful. From our helpful guides to our dedicated customer support, we're here to make sure your manicure experience feels as good as it looks. Because it's more than just nails - it's about feeling like the best version of yourself, every single day.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love these…

Love these. I found them incredibly easy to do, they stayed on really well. Look really lovely on. Very easy to remove too! Even my daughter who’s trained to do all types of nails was impressed. I will be ordering more in the future.

27 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi there,

Thank you so much for your lovely review 🤍

We’re so happy to hear you found them easy to apply, long-lasting, and simple to remove - and having your daughter (trained in nails!) impressed is the biggest compliment we could ask for.

Thank you again for your support, we can’t wait to welcome you back for your next set.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

What a fabulous company to deal with

What a fabulous company to deal with. They responded extremely fast and were so helpful and courteous, resolving my query very efficiently.

Their product is really good quality, looks professional and are long lasting. Zero damage to my nails (they had grown so much) and the nails are easy to reapply if needed.

I love the huge selection of nail length and colours, also you get 16 sizes supplied in a beautiful box to choose from. I have no problem recommending you to family and friends and will be a continued customer. Thanks again for all your help

9 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Emma,

Thank you so much for such a thoughtful review 🤍

We’re genuinely delighted to hear you found us quick to respond and that everything was resolved smoothly. It also means a lot to know you’re loving the quality, the long wear, and that your natural nails stayed healthy with zero damage - that’s exactly what we aim for.

Thank you as well for recommending us to family and friends and for your continued support. We can’t wait to look after you again.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Try OPUL NAILS, you wont be disappointed.

I have tried many false nails in the past but because Im heavy-handed they either do not siton my nail bed correctly or they just dont stay on. After many years of having my nails then done by a technician with different systems, my own nails have become very brittle & thin. So, when I saw OPUL NAILS, I decided to give them a try (not holding out much hope) and WOW, I find them amazing! They stay, on for weeks, sometimes I add a little liquid nail glue, I can do my daily work with them, I type easily with them too and they never seem to pop-off. I have now bought 8 different shades so that I can chop and change colour/look when i feel like it, and am more than confident with OPUL NAILS. Try them, you wont be disappointed.

1 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Christine,

Thank you so much for this incredible review 🤍

It means the world to hear that after years of struggling with false nails (especially as someone who’s heavy-handed) you’ve finally found a set that truly works - and that Opul Nails stay on for weeks, feel comfortable for daily life, and even make typing easy.

We’re also really glad they’ve been a gentler option for your natural nails after salon systems. Thank you for trusting us (and for building such a beautiful collection of shades - 8 is amazing!).

Your recommendation is genuinely appreciated.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Great nail product at a great price

Great nail product at a great price. Extensive range on offer.

9 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Jane,

Thank you so much for your review 🤍

We’re really happy to hear you love the nails and feel they’re great value, and we’re glad you enjoyed the extensive range of styles and colours.

Thank you again for your support.

Warm regards,
Olivia | Opul Nails

Rated 3 out of 5 stars

Little long for my taste unfortunately-…

Little long for my taste unfortunately- please do some very short options for those of us who don’t like long talons! Also, not as thin or flexible as I was anticipating, so they do look odd from side profile where there is a definite ridge between the stick ons and my own nail. Also, because they are too long, they do not follow the curvature of my own nails and there is a gap at the tip of nails where it meets my own nail.
Cannot comment on staying power yet, as I’ve only just put a set on.
On the plus side, easy to apply and remove (had to take one off as I’d positioned it incorrectly).
Opul nails, please do sets that are much shorter! I’d buy a set as I think it would resolve some of the issues I’ve had

8 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Kate,

Thank you for such a thoughtful and detailed review - it really helps 🤍

I’m sorry the set felt longer than your personal preference. Nail length is very individual, and we completely understand that some customers prefer a very short, natural look.

On the side profile/ridge and the small gap you noticed at the tip: this is usually linked to fit and curvature match (everyone’s nail beds have different curves) and sizing/placement rather than length itself. A couple of quick tweaks often make a big difference:

- Try the next size up if you’re between sizes - a slightly wider fit tends to sit more flush at the sides and tip.

- Press from cuticle to tip and hold firmly for 5-10 seconds, especially along the sides.

- If you want a shorter look, you can trim and file the tips before applying (many customers do this for an extra-short finish).

We’ve also taken your feedback on board - we’re actively working on expanding our shorter options, as we know there’s strong demand for very short sets.

If you’d like, feel free to contact us with a quick photo of the side profile and we’ll gladly help you find the best shape/fit for your nail bed.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Great customer service

I have ordered 3 sets, but unfortunately it didn't quite work for me. Even if I was not able to use this product, I must say the customer service person Olivia is simply amazing! She is so customer oriented! From first contact she was very professional, replied very quickly to the emails, and did try to find solutions for a win win outcome. Thank you Olivia for all your help and your service.

29 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Iwona,

Thank you so much for your kind words🤍

While I’m genuinely sorry the sets weren’t quite the right fit for you, I really appreciate you taking the time to mention our customer service. It means a lot to hear you felt supported and that we could look for a fair, win-win solution together.

Thank you again for your trust and for giving Opul Nails a try.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Opul nails are so simple and quick to…

Opul nails are so simple and quick to apply. I've had my current set on for nearly 2 weeks. The thumb and forefinger nails came off, but I had been opening cans and flip top bottles, so only to be expected. Just popped them back on!! I carry a pack of glue pads in my purse, just in case 😅

8 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Alison,

Thank you so much for your lovely review🤍

We’re so happy to hear you found them quick and easy to apply - and nearly 2 weeks is amazing! You’re absolutely right too: thumbs and forefingers are always the first to take a hit with cans and flip tops 😅

Love that you keep a spare pack of glue pads in your purse - true press-on pro move!

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Opul nails are brilliant for people regrowing their nails

Opul nails are brilliant for people like myself who are trying to grow my nails back after gel nails. The sticky pads are an amazing invention and I would recommend Opul nails to anyone 🙂

5 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Chris,

Thank you so much for your lovely review 🤍

We’re so happy to hear Opul Nails has been a helpful option while you’re regrowing your nails after gels - that’s exactly the kind of gentle, salon-free wear we aim for. And we’re thrilled you’re enjoying the adhesive tabs too!

Thank you again for recommending us, it truly means a lot.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Beautiful nails

Ordering was easy and packed and received in excellent condition. These nails are quality and I have been delighted with every set I’ve purchased (9 sets so far).

2 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Anne,

Thank you so much for your wonderful review - it truly means a lot.

We’re so pleased to hear ordering was easy, everything arrived in perfect condition, and that you’ve been delighted with the quality. And 9 sets… that’s incredible! Thank you for being such a loyal Opul Nails customer - we genuinely appreciate your support.

We can’t wait to keep bringing you sets you love ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

even better the second time

this was my second set and seemed to go on a lot easier the my first set, the colour was lovely and people have commented on how nice they look. I have now ordered my 3rd set which I cannot wait to get they last around 10 days, have to change the sticky pad on a few but that may just be that I am near water more than other people

29 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Barbara,

Thank you so much for your lovely review - and for coming back for a third set! We really appreciate your continued support.

We’re so pleased to hear your second set felt easier to apply and that you loved the colour (and the compliments too!). It’s also brilliant that you’re getting around 10 days of wear - that’s exactly the kind of long-lasting, natural finish we aim for.

And you’re absolutely right: being around water more often can mean a tab or two needs replacing sooner. A quick tip is to avoid water/heavy use for the first few hours after application (ideally apply in the evening) and make sure the nails are fully dehydrated before applying - it makes a big difference.

Thank you again, Barbara - we can’t wait for you to receive your next set ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Best stick on nails by far!

These nails don’t arrive super quick but they are definitely worth the wait. My first set lasted over a week with no chipping curling or clicking off. I removed them without damage on both my nail or the opul nail, so perfect to be able to reuse. I did get a tick-tock tip to remove using a dental floss stick and it worked like a dream.

The only reason I removed them after 8 days was because I couldn’t wait to try the other set I’d bought!! They are super comfortable and you forget they aren’t your real nails.

The best stick on nails I’ve had by far!

4 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Tracey,

Thank you so much for this brilliant review - we really appreciate you taking the time to share such a detailed experience.

We’re so pleased your first set lasted over a week with no chipping, curling or lifting, and that you were able to remove them damage-free (and even keep the set reusable too!). Love the dental floss stick tip as well - that’s such a good trick.

And honestly, the fact you took them off after 8 days only because you couldn’t wait to try your next set made us smile - that’s exactly the Opul Nails experience we aim for.

Thank you again for your patience on delivery and for your trust. ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Game changer! Ordering more

Press on nails have always had a bad rep, from when I was younger I’d see the glue damage and them flicking off after a few hours! These nails with the stickers are great and the hold is amazing! I took them off a week later, only maybe 2 were slightly loose, the rest were still very stuck and I’m sure I could have lasted another few days if not a week! There’s been no damage to my nails and I love that I can reuse them. The sizes provided is more than adequate. Love. I’ll be for sure getting more. I don’t have the patience for the salon and also don’t like the damage biab and all that causes. No one could tell they were stuck on and I got so many compliments.

20 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Nikita,

Thank you so much for this amazing review - it truly means the world to us. We’re so happy to hear that our nails changed your view on press-ons and that you enjoyed a strong, damage-free wear for a full week.

Knowing you loved the hold, the natural finish, the reusability, and that you received so many compliments is exactly why we do what we do. Thank you for trusting us and for being part of the Opul Nails journey.

We can’t wait to send you your next set ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Salon professional look

These nails are so easy to apply and look salon perfect without the waiting time and expense. They look really professional and my own nails are not damaged with use. I have already re-ordered my next set.

3 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Lynne,

Thank you so much 💛

We’re absolutely delighted to hear you’re getting that salon-professional look at home - without the waiting time or expense! ✨

It’s also wonderful to know your natural nails are staying healthy with no damage, and we’re so grateful you’ve already re-ordered your next set. 💅

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Exceeded my expectations.

Twice now this company has exceeded my expectations for customer service. The first time I ordered a colour that showed on the website as being in stock but it wasn't, Opulnails contacted me offering a different choice or if I was willing to wait longer than their usual delivery time I could have a discount. I opted for the discount as I wasn't in a rush.
The second time was with my most recent order. I purchased nails with French tips but the white tips started to wear away after 2 days wear so I contacted Opulnails and they were amazing, offered me a new set or a different colour instead, free of charge. I opted for a different colour without the French tips.
The colour is fabulous and my nails look great. The glue tabs last longer than I expected. But the most surprising thing to me is that my nails are perfect underneath, there is no damage to my natural nails once I remove the Opulnails. I am so happy I decided to give these nails a try.

19 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Janette,

Thank you so much 💛

We’re genuinely grateful you took the time to share such a detailed review - and we’re delighted we’ve been able to exceed your expectations twice.

I’m especially happy to hear:

- the glue tabs lasted longer than expected,

- the colour looked fabulous and your nails looked great, and

- most importantly, that your natural nails are staying healthy underneath with no damage after removal - that’s exactly what Opul Nails is all about.

Thank you again for your trust and support. ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Love the product...

Love the product...
Good customer service, answers any e- mails I've sent x
And i do get comments from friends and family saying how nice my nails look ..also helping to get my own nails back to good condition after so many years getting them done at the nail bars !!

2 February 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Linda,

Thank you so much 💛

We’re genuinely thrilled you love the product - and it means the world to hear you’ve had great support from our team too. The best part is knowing you’re getting compliments and that your natural nails are getting back into good condition after years of nail bars.

Thank you again for taking the time to share this - we really appreciate you ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Love my new nails

Love my new nails! They're so easy to put on and look really natural. I have the French ones. Will definitely be ordering more ❤️

18 December 2025
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Izzie,

Thank you so much! ❤️

We’re so happy you love your French set è and that you found them easy to apply with a natural finish (that’s exactly what we aim for).

We can’t wait to have you back for your next order ✨

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Lovely choice of nails that are easy to…

Lovely choice of nails that are easy to apply and remove.
Tutorials are worth watching & once mastered it’s very straightforward.
For me they lasted over 2 weeks.
Would highly recommend.

19 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Carolyn,

Thank you so much for your wonderful Trustpilot review - it means a lot to us 🤍

We’re really happy to hear you found the nails easy to apply and remove, and that the tutorials helped - once you’ve mastered the steps, it really does become so straightforward. And over 2 weeks of wear is amazing!

Thank you again for recommending us - if you ever want help choosing your next shape/size or colour, just message us anytime.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Perfect nails in minutes

These nails are very easy to apply and look amazing. Excellent communication with Opul nails who have answered my questions promptly I love the fact that they are reusable. I had mine on for 9 days before one started to loosen and I’d been in the swimming pool for 1.5 hours in that time. So highly recommend them.

21 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Gill,

Thank you so much for your wonderful review. ✨

We’re delighted you found them easy to apply and that they look amazing - and 9 days wear, including 1.5 hours in the swimming pool, is brilliant! We’re also really pleased our team could answer your questions promptly, and that you’re enjoying how reusable they are.

Thank you again for the recommendation - it truly means a lot to us.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

These are beautiful and the colours are gorgeous.

These are beautiful and the colours are gorgeous 😍. I will order some more as and when I need to.☺️

20 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Denise,

Thank you so much for your lovely review - we’re so pleased you find them beautiful and that you love the colours 😍✨

We can’t wait to welcome you back whenever you’re ready for your next set.

Warm regards,
Olivia | Opul Nails

Rated 5 out of 5 stars

Great first purchase experience

Really pleased with my first purchases and use of Opulnails
Followed the tutorial and applied my first set of nails in around 20 mins. Will definitely be quicker next time. I did take one off and reapply after a couple of days and was so easy! Definitely recommend

12 January 2026
Unprompted review
Opulnails logo

Reply from Opulnails

Hi Jill,

Thank you so much for your lovely review - we’re genuinely delighted to hear you had such a great first experience with Opul Nails. ✨

It’s brilliant that the tutorial helped and that you applied your first set in around 20 minutes (you’re absolutely right - it gets even quicker with practice!). And I’m so pleased to hear removing and reapplying felt easy too.

Thank you again for the recommendation - it means the world to us.

Warm regards,
Olivia | Opul Nails

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