There were errors in our order that made the things we had purchased unusable (printed names overlapping with borders in designs and incorrect fonts used in menus). Upon reaching out to optimalprint... See more
Company replied
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See what reviewers are saying
Nearly good, I see some sharpening where already sharpening was done, that is not nice (grainy). I will no longer use your enhancement tool. Also the book is somewhat darker then expected
My vintage racing posters from La Piste Art (Etsy) looked stunning when I opened the beautifully packaged poster case. Highly recommended and I will definitely order more of these in the future!!
We ordered wedding name cards from Optimalprint with an expected delivery date of 6 July. As of today, 9 July, they still have not arrived. The tracking shows the package has not even reached t... See more
Company replied
Company details
Information provided by various external sources
Bij ons kunt u hogekwaliteits-drukwerk online maken en bestellen. Wij bieden een 100%-tevredenheidsgarantie -- als u niet helemaal tevreden bent, doen we een gratis herdruk of uw geld terug. Wij bieden prijstransparantie, eenvoudige en snelle orderafhandeling en vlotte bezorging. Voor hulp: https://support.optimalprint.com/nl/
Contact info
Netherlands
- optimalprint.nl
3.4
Average
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alles is perfect verlopen.
16 September 2017
Unprompted review
Very nice cards
Nice cards, delivered fast. We got additional cards and envelopes that was a good surprise!
19 July 2017
Unprompted review
Top en supersnel
17 May 2017
Unprompted review
Super service et is wat fout gegaan en …
Super service et is wat fout gegaan en toen even contact opgenomen en is alles kostenloos vergoed
Echt super goed
15 May 2017
Unprompted review
Fantastic service!
The best on-line shop to order self-made cards. Great choice of themes, very easy to design, excellent quality and delivery in w days in Xmas period. Wow!
21 December 2016
Unprompted review
Super easy and quick
There were lots of great designs of cards to choose from. Adding photos was simple and the cards arrived very quickly. Print and image quality was very good and well worth the price.
8 December 2016
Unprompted review
High quality and fast service
Cards are in very good quaility, it is cheap and very fast service, so for sure using them again
30 November 2016
Unprompted review
Easy to use, match description, good quality print
Easy to use, match description, good quality print, quick delivery
i highly recommend this website
16 November 2016
Unprompted review
Ik ben blij met jullie! Geen klachten! Snelle levering! Krijg wat ik bestel!
Keep up the good work!
28 July 2016
Unprompted review
Fast service
We ordered some invitations cards and they came very very fast and they are very beautiful. We are very happy with the product and the service.
Thank you!
27 May 2016
Unprompted review
great company with great service!
1 February 2016
Unprompted review
Great quality, excellent delivery time!
I purchased 20 birthday cards for my daughter's first birthday party. The quality was great, nice thick paper, the delivery time was amazing, in less than 48h they were on my desk. The card was slightly bigger in dimensions than I expected but it looked great! Next time I will just read the size specifications a bit more carefully! Overall, I am very satisfied, it was good value for money (I used the 50% korting).
24 January 2016
Unprompted review
Very good service
I placed an order for wedding invitation cards.
I wasn't too impressed about the first version of the cards. Fortunately, the customer service was very helpful - not only did they advise what kind of photo I should use to improve the quality, but they also sent me a replacement version of the cards. They are much better quality now and I'm very happy with the result.
10 January 2016
Unprompted review
Reply from Optimalprint
Hi Anna,
Thanks for your feedback - we appreciate it.
We're sorry to hear that you've experienced some difficulties while creating your cards and that you are not fully satisfied with the quality of your ordered product. We have already contacted you via email in order to investigate this issue further and offer you a free reprint of your cards.
Kind regards,
Agata
Optimalprint
Very satisfied!!Highly recommended!
Great service, good quality and very fast!
26 December 2015
Unprompted review
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