There were errors in our order that made the things we had purchased unusable (printed names overlapping with borders in designs and incorrect fonts used in menus). Upon reaching out to optimalprint... See more
Company replied
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Nearly good, I see some sharpening where already sharpening was done, that is not nice (grainy). I will no longer use your enhancement tool. Also the book is somewhat darker then expected
My vintage racing posters from La Piste Art (Etsy) looked stunning when I opened the beautifully packaged poster case. Highly recommended and I will definitely order more of these in the future!!
We ordered wedding name cards from Optimalprint with an expected delivery date of 6 July. As of today, 9 July, they still have not arrived. The tracking shows the package has not even reached t... See more
Company replied
Company details
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Bij ons kunt u hogekwaliteits-drukwerk online maken en bestellen. Wij bieden een 100%-tevredenheidsgarantie -- als u niet helemaal tevreden bent, doen we een gratis herdruk of uw geld terug. Wij bieden prijstransparantie, eenvoudige en snelle orderafhandeling en vlotte bezorging. Voor hulp: https://support.optimalprint.com/nl/
Contact info
Netherlands
- optimalprint.nl
3.4
Average
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Supersnelle levering en kwaliteit is…
Supersnelle levering en kwaliteit is top!
22 April 2019
Unprompted review
Top service en product!
19 April 2019
Unprompted review
Quick service with quality!
Quick service with quality! Last 4 years we’ve happy with OptimalPrint...
1 April 2019
Unprompted review
Supersnelle levering en bestelde…
Supersnelle levering en bestelde kaartjes waren top!
8 February 2019
Unprompted review
Great product - Amazing customer service
I ve used opimalprint to print thank you card. I received the batch very quickly but unfortunately the print results of the pictures were not exactly as I was expected - it came a bit darker (my fault).
After contacting the customer service, Optimalprint proposed me to re-process the complete order for free! I modified the pictures and received the new batch printed perfectly.
Such a great after service. Highly recommended!
30 January 2019
Unprompted review
Good service nice printing ..love it
25 December 2018
Unprompted review
Reliable and fast
I ordered invitations for my daughters birthday and the service was fast and good quality. Very easy to use and I like the variety of designs to choose from. The price was also reasonable.
21 December 2018
Unprompted review
Excellent service
Excellent service! High quality, speedy delivery (within 2 days), easy to track delivery time and good choice of cards with flexible options. Highly recommended!
12 December 2018
Unprompted review
Perfect customer experience
I’ve ordered for the first time a photo album with Optimalprint
The experience of creating the album on the app was easy (as it should) and the delivery was perfect both in time and quality.
Recommend to anyone that wants to get their memories out of their phones.
6 September 2018
Unprompted review
In 1 woord SUPER !!!!!
29 July 2018
Unprompted review
Great service & experience!
Great service- we found the customer service was wonderful as we needed to re-do our cards and everything was handled and dealt very professionally and quickly. We really appreciated the service and love our cards! We would highly recommend Optimalprint to others and will use them again in the future!
Eloise & Ludo
13 January 2018
Unprompted review
Goede prints en supersnelle levering!
30 December 2017
Unprompted review
Top service!
25 December 2017
Unprompted review
Excellent cards but ...
Workmanship: 5*
Internet design tool on android phone: 3*
Transport choice (Bpost) and delivery: 3*
There is a problem with moving content when opening a saved (on cpu) design later on a android phone.
Packaging was sturdy but not waterproof, this seems important for printed wares ...
Transport from the Netherlands to Belgium would work better with PostNL, they deliver Saturdays (in Belgium!). Bpost cost me 2 days extra waiting.
4 December 2017
Unprompted review
what you see is what you get
what you see is what you get! prima service!
27 October 2017
Unprompted review
Excellent service
Excellent service. Very satisfied with the product.
16 October 2017
Unprompted review
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