The helpfulness of team OW is outstanding, and proved so over several years of sound advice, quality assurance and no fuss guaranteed products. My latest purchase, a waterproof scope cover was dues ou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Probably the best company I have dealt with for advice, quick at refunds and when I ordered the wrong item and returned item no issues with them whatsoever . I have bought 3 scopes from them in the la... See more
Always well stocked, speedy delivery on bought items at usually unbeatable prices. Great selection of stock and friendly helpful staff are just a phone call away. I done ever buy from anyone else and... See more
Company replied
Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shoppi... See more
Company replied
Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
60mm focus wheel for sidewinder…
The 60mm focus wheel for my sidewinder scope arrived promptly after placing the order in excellent condition
1 May 2026
Reply from Optics Warehouse
Thank you for the 5 star review, We're glad to hear your Sidewinder focus wheel arrived promptly and in perfect condition.
Super helpful
Super helpful. Brilliant company. Fast delivery and friendly as well.
19 May 2026
Unprompted review
Reply from Optics Warehouse
Fast, friendly, and super helpful that's exactly what we aim for. Thanks for choosing us!
Exerlent great
28 April 2026
Reply from Optics Warehouse
Short, sweet, and much appreciated! Thanks for the awesome 5 star review
I’ve shopped with optics warehouse for…
I’ve shopped with optics warehouse for some years now. I can honestly say the standard of service is outstanding.
28 April 2026
Reply from Optics Warehouse
We love hearing that our hard work pays off thank you for choosing us year after year!
Best prices on the market
Best prices on the market, fast delivery, bought from them before and will buy again, very good customer service, exactly as advertised
25 April 2026
Reply from Optics Warehouse
Thank you for being a loyal customer! We’re thrilled to hear we hit the mark on price, speed, and service once again.
Top customer service
Top customer service, goods delivered sooner than expected, and safely packed. Thank you!
28 March 2026
Reply from Optics Warehouse
Thanks so much for the 5-star review! We always aim to exceed expectations with our delivery and packaging, and we're so glad we delivered for you.
A Summary of Recent Experiences
I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm currently trading-in two high end bipods and a monopod. Purchase prices and trade-in prices were all fair. They did decline my offer to trade-in 3 'no name' brand scopes on the basis that there wasn't much in the deal for either party, which was also fair. Clearly I've liked doing business with this company and will continue to do so. Just one further thing to add, be patient when waiting for a response to your offerings for trade-in.
28 April 2026
Reply from Optics Warehouse
Thank you for your loyalty and for sharing such a detailed review! We’ve truly enjoyed handling your various trades and purchases, from the scopes to the Garmin 701.
We appreciate your understanding regarding our trade-in criteria and your patience with our valuation process, we always aim to ensure a fair deal for everyone involved.
It’s been a pleasure doing business with you, and we look forward to seeing you again soon!
Very good service
Very good service, fast postage,decent price, would recommend,and use again.
1 May 2026
Reply from Optics Warehouse
Thank you so much and thank you for the vote of confidence.
Reply from Optics Warehouse
Thank you so much
Vortex Diamondback 2-7×35 SFP Rimfire
Quick delivery , well packaged. Nice scope, works well on a 10/22
26 April 2026
Reply from Optics Warehouse
Brilliant good to hear
excellent product monocular good…
excellent product monocular good quality and easy to use
27 April 2026
Reply from Optics Warehouse
Hello, thank you for the great feedback
Highly recommended
Great service with a great selection of products. My first stop whenever I am looking.
29 April 2026
Reply from Optics Warehouse
Hello, thank you so much
Fantastic service
Fantastic service. Fast delivery of goods. Very reasonable prices. Will definitely be using these guys again.
29 April 2026
Reply from Optics Warehouse
Hello, thank you for the the continued custom
Purchase of BOG Tripod
Plenty of choice, easy to follow website and payment section.
Good communication and fast delivery
28 April 2026
Reply from Optics Warehouse
Hello, thank you some much I will make sure the web team get your feedback
A quick delivery even over the May bank…
A quick delivery even over the May bank holiday.
It replaced a 30 moa rail on my Anshutz 1761 to zero for 100yds
Thank you.
1 May 2026
Reply from Optics Warehouse
Thank you for your review. We’re really pleased the rail arrived quickly
Great price
Ordering is simple, price was excellent and postage not ridiculous prices. Delivery was very quick and the goods was well packaged.
1 May 2026
Reply from Optics Warehouse
Thank you for the review Peter!
Reply from Optics Warehouse
Thank you for the review Simon!
Optics run excellent low priced competitions
Optics run low priced product competitions continuously and there will always be a prize that suits your requirements. If you’re willing to take a punt you always have a good chance of winning. I’m about to take delivery of my second prize and I’m sure it won’t be my last.
1 May 2026
Reply from Optics Warehouse
We really appreciate your support and kind words! Huge congratulations on your second prize, and best of luck in all the upcoming competitions.
Superb
Fast, well packed deliveries. Customer service and customer satisfaction is set up to be as best as it gets.
26 April 2026
Reply from Optics Warehouse
Thanks for the amazing review! We’re glad we could provide a fast and smooth experience from start to finish.
They are always efficient and helpful
They are always efficient and helpful. Ordering is easy and you can track orders.
27 April 2026
Reply from Optics Warehouse
Thank you for the kind words; we strive to make every order as seamless and transparent as possible
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