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Optical King Reviews 1,190

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TrustScore 4.5 out of 5

4.5

Glasses Store
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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products, especially the glasses and sunglasses, which are often described as comfortable and stylish. Customers are consistently impressed with the competitive pricing, finding the items to be significantly more affordable than those from other optical specialists or high street stores. The delivery service is also highly regarded, with many reviewers noting quick and efficient shipping, often arriving within the stated timeframe or even ahead of schedule. However, some customers also noted issues with their orders, including receiving scratched items, broken frames, or incorrect prescriptions. A few other people also felt that the quality of some products was low, leading to items breaking shortly after purchase, and experienced difficulties with the return service.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases,... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently praising fast and quick... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the prices are the best on... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing satisfaction with the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my first order of prescription glasses yesterday and i was extremely happy with my purchase. First of all the prices from Optical king was the best on the market offered and the quality o... See more

Rated 5 out of 5 stars

Great quality comfortable lightweight glasses. Excellent price. No hard case but fabric pouch and glass cleaning cloth provided. Delivery was almost 14 working days which is within their stated time... See more

Rated 5 out of 5 stars

Good frames at very reasonable prices. Ships from UK so in a pinch when lost glasses was able to replace using my prescription within about 10 days. Only bought very budget frames on this occasions an... See more

Rated 5 out of 5 stars

Superb quality glasses at a fraction of the price of other optical specialists. Well pleased with the lenses, the only thing that stops me ordering more is the horrific cost of postage as they are cla... See more

Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Find your perfect pair of glasses with free lenses starting from £5! Shop hundreds of frames online FREE Single Vision Lenses✔️ 12 Month Guarantee✔️ 30 day Returns✔️ FREE UK delivery✔️

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Items ordered for 16th birthday…

Items ordered for 16th birthday present, order made on 27th Feb, despite being advised items send still not received, I have followed up with royal mail tracking who advised they have never received the item and referred me back to the store. Despite emailing and speaking with the team I am none the wiser. I was promised a callback yesterday from Optical Express Customer Services before 4pm which I have not yet received. Once again I have followed up this morning, happy to update this review if the parcel turns up in time for the 16th birthday but at the moment I am not holding my breath. 10.03.25 items now received, thanks to John in customer services for ensuring the replacement items were delivered on time.

27 February 2025
Rated 5 out of 5 stars

I recently purchased new glasses with…

I recently purchased new glasses with them, I added my prescription details and chosen the lenses I wanted.
I have to be honest I didn't have high expectations since the price was low. I have got them today and I must say I was shocked. The quality is really good and the fit is perfect. Im very happy with what I got and I recommend this website 100%.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Quick shipping

Quick shipping, great quality glasses. Uploaded prescription and got 2 sets of glasses, one for long sight and one for short sight.

11 February 2025
Unprompted review

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