OpenDoor Mortgages Reviews 

795
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and deeply knowledgeable throughout the entire mortgage journey. People note that dedicated advisers take extra time to explain every step clearly, making complex applications remarkably straightforward and stress-free. Some reviewers were happy with the additional insurance options and seamless coverage arrangements handled by the team. Consumers also appreciate the proactive communication regarding upcoming renewals and the consistent support provided well in advance. Clients express total trust in the team to secure great rates and handle every detail efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional guidance and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless, efficient, and stress-free... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently responsive,... See more

Response time

Reviewers highlight high satisfaction regarding response time, frequently praising the team for extremely... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors make the daunting process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was great at keeping in touch and ensuring I was supported and on the right track. Reassuring and gave confidence. Faisal was very professional and efficient in progressing our mortgage applicati... See more

Rated 5 out of 5 stars

Excellent job done by Faisal Noor and Rohan Ubhi. Within 3.5 days after I engaged with them, the end to end documents collection, mortgage application submission and final approval is completed. The... See more

Rated 5 out of 5 stars

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to... See more

Rated 5 out of 5 stars

They were very supportive throughout the hole process I was under a lot of preasure and property caused them a lot of pain but they fully understood why had handle the situation in a professional ma... See more


Company details

  1. Mortgage Broker
  2. Alternative Financial Service
  3. Finance Broker
  4. Insurance Broker
  5. Property Investment

About OpenDoor Mortgages

Written by the company

"Opening the door to your future!!"


Our vision is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and aim to make those processes as seamless and stress free as possible.

With over 25 years' combined experience in the industry, OpenDoor Mortgages aims to provide our customers the service they deserve with an efficient end to end journey and always with that personal touch.

The team at OpenDoor Mortgages understand the frustration that can come with anything mortgage or property related so we strive everyday to take that pain away from our customers. We aim to offer clear & concise advice, more suitable options wherever possible, we offer a wide scope of services whilst forever keeping our customers journey and our service to them customers at the heart of everything we do!

Our Door is always Open to help and support every step of the way……….

Book an Appointment Contact us Visit our Website

Contact info

5.0

Excellent

TrustScore 5 out of 5

795 reviews

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5.0

All reviews

(795)

339 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Faisal Noor as…


I would highly recommend Faisal Noor as a mortgage advisor. He arranged my mortgage around seven months ago, but due to delays on the seller’s side, the purchase took much longer than expected to complete.

Throughout this entire period, Faisal was incredibly patient, professional, and supportive. Despite having to wait several months for his fee, he remained helpful and responsive at all times. He regularly chased the bank on my behalf, worked hard to secure the best possible mortgage deal, and successfully helped obtain extensions when needed to keep everything on track.

His customer service was outstanding, and he consistently went above and beyond to ensure the process moved forward smoothly. His dedication, persistence, and willingness to help made a stressful situation much easier to manage.

Thank you, Faisal, for your patience, excellent service, and commitment throughout the whole process. I would not hesitate to recommend you to anyone looking for a reliable and hardworking mortgage advisor.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I have had a great experience so far. Faisal is an excellent mortgage advisor who clearly explained the entire process and made the application straightforward and stress free.

19 May 2026
Rated 5 out of 5 stars

I highly recommend Tom Rutland from…

I highly recommend Tom Rutland from OpenDoor Mortgages in sorting out all our Insurance covers. Communication was excellent from initial meeting all the way up to start of our covers. Will definitely keep his service for future renewals!

23 May 2026
Unprompted review
Rated 5 out of 5 stars

A seamless experience...

A seamless experience from start to finish. Will and his team were responsive, knowledgeable and friendly, ensuring the very best outcome at such a tough time for everyone. Thank you very much and keep up the amazing work!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Callum

Callum, Connor and Maddie at each step of the way have been so helpful. I couldn’t recommend them enough. Thank you all so much!

I’m looking forward to working with Open Door Mortgages for buy to let investments in the future.

21 May 2026
Rated 5 out of 5 stars

They were very supportive throughout…

They were very supportive throughout the hole process
I was under a lot of preasure and property caused them a lot of pain but they fully understood why had handle the situation in a professional manner .my hand goes out to Callum and his team

8 May 2026
Rated 5 out of 5 stars

Excellent experience mortgage renewal

I had an excellent experience dealing with Mr Will Nash for my mortgage renewal. He was professional, knowledgeable, and very helpful throughout the whole process. He explained everything clearly, kept me updated at each stage, and made the renewal smooth and stress-free.

I really appreciated his honest advice, quick responses, and attention to detail. I would highly recommend Will Nash to anyone looking for a reliable and trustworthy mortgage advisor.

20 May 2026
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing! Faisal gave me clear and accurate advice, and made it easy to understand. Rohan would check on the progress on a weekly basis and would answer any question I had promptly. Definitely use these guys if you want to get a mortgage! Made the whole process so much easier

19 May 2026
Unprompted review
Rated 5 out of 5 stars

good rate provided 1st of all

good rate provided 1st of all. clear communication and easy to reach staff that i feel went the extra mile for me when there was a misunderstanding. no stress and response time quick. would recommend

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Faisal Noor, outstanding experience!

Faisal Noor, I can recommend this mortgage adviser with great confidence. From the very beginning, the service was professional, knowledgeable, and completely tailored to my needs. I was looking to purchase my second property while also raising equity from my first property through a remortgage, and the entire process was handled seamlessly from start to finish.

What really stood out was the adviser’s ability to explain everything clearly and make what could have been a stressful and complicated process feel straightforward and manageable. They took the time to understand my financial goals, explored all available options, and secured an excellent mortgage deal for my second property. At the same time, they successfully arranged the remortgage on my first property, helping me release equity in the most efficient and cost-effective way possible.

Communication throughout was exceptional. Every question I had was answered quickly and honestly, and I always felt informed and supported at every stage. Their attention to detail, professionalism, and dedication gave me complete confidence throughout the process.

Thanks to their expertise and hard work, I was able to expand my property portfolio with ease and far less stress than I expected. I genuinely appreciate the effort and commitment shown throughout and would absolutely recommend this adviser to anyone looking for mortgage or remortgage support, especially for investment or second-property purchases. Outstanding service from start to finish.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Faisal

Faisal, Josh and Rohan was great dealing with my mortgage and approving with help on every stage.

Thanks
Navjot

12 May 2026
Unprompted review
Rated 5 out of 5 stars

I know Will for many years now

I know Will for many years now, and he always delivers on time, explains to the small detail on how it works, and goes the extra mile to help as much as he can!
Very good experience and very trustworthy professionals!

12 May 2026

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