Oostendorp Muziek Reviews 

5,676
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I contacted Oostendorp as I was interested in purchasing a digital piano. I am learning and so my knowledge is limited. Thijmen replied to my email and when I attended the shop in Hilversum he was t... See more

Rated 5 out of 5 stars

Been wanting to get a digital piano. Luckily there was Black Friday so I had a very good deal for the Roland FP10. I checked out on Sunday. They said the packages will arrive on Tuesday. But unfort... See more

Company replied

Rated 5 out of 5 stars

We visited Oostendorp Hilversum showroom, it was a really nice experience with expert and friendly staff while we were drinking our coffee. Julian guided us and helped us to find the best option to me... See more

Company replied

Rated 5 out of 5 stars

The service was amazing and we are delighted with our new piano. We received the piano in less than 24 hours after ordering and it was delivered to our doorstep! Thank you for the wonderful work y... See more

Company replied

Company details

  1. Music Store
  2. Musical Instrument Rental Service
  3. Musical Instrument Repair Shop
  4. Musical Instrument Store
  5. Piano Store
  6. Used Musical Instrument Store

Written by the company

Oostendorp Muziek is specialist in toetsinstrumenten en alle accessoires die u daarbij nodig heeft. Met ruim 40 jaar ervaring geven wij onze klanten elke dag het beste advies voor de beste prijs. Onze missie is dan ook om mensen het plezier van muziek te laten beleven! Kom langs in Hilversum of Wezep voor persoonlijk advies en meer dan 400 speelklaar opgestelde instrumenten.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,676)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied with Oostendorp Muziek

I'm very happy with my Roland digital piano and the service I received from Oostendorp Muziek.

I had spent the previous three weeks dealing with Bax Shop regarding their lowest-price guarantee but eventually lost patience with their slow and sloppy customer service and looked elsewhere.

To my surprise, the piano was 100 EUR cheaper at Oostendorp and in stock and ordered it immediately. I had a bit of trouble with the iDEAL payment on the website so had to transfer the money via my bank. Oostendorp contacted me within a couple of hours to confirm receipt of the transfer and by the end of the day I received a tracking number.

The piano arrived next day as promised and plays beautifully.

If I was pushed to find anything negative, I would say that GLS - the carrier used in this case - are not the best. They did not provide an estimated delivery time slot, and they did not offer to help me carry the 45 kilo package the 10 meter distance from the street to my front door. Also the piano was transported vertically despite the packaging clearly warning it must be always be kept horizontal. Fortunately the key-bed seems to have survived without any damage.

Anyway, these are criticisms of GLS. Oostendorp themselves I cannot fault.

5 October 2016
Unprompted review
Rated 5 out of 5 stars

Great service and nice quality

We ordered as simple black piano stool which arrived one day later. I asked for delivery feedback after the order and received a response immediately. Service is good and price is right.

26 September 2016
Unprompted review
Rated 5 out of 5 stars

Internet buying

Exellent service ..
Nothing seems to be too much trouble to make sure the customer is completely satisfied
Will not hesitate to buy again from OOSTENDORP...or recommend them to anyone

8 December 2014
Unprompted review
Rated 4 out of 5 stars

Quality piano bench

The Beethoven storage music bench arrived withing 2 days of order. The bench is well-made, well-finished, and is classically designed. The mechanism for adjustment is strong and excellent quality.

There was, however, a small scratch in the leatherette when it arrived which must have occured in transport which was disappointing. Other than this small fault, it is excellent value for the price compared to other dealers.

28 July 2014
Unprompted review
Rated 5 out of 5 stars

and the Kawai CL26 is a winner

Many thanks for the Kawai. Your service was 5 stars rated and your personel input gives your company an excellent rating for future

Clients and I hope those buyers will be as happy as I am with the total attention given. Mine wasn’t a big purchase but you went out of

You way to serve and I hope your long in the service of your company and clients. And by the way I am very happy with the piano [DP].

For me it is perfect in every way.

Thanks again,

Sincerely, Larry Brown/Purmerend,NH

17 October 2013
Unprompted review
Rated 5 out of 5 stars

Could not have asked for more

Not only I was able to find here a pair of headphones that I've been struggling to find for quite some time as they are not on the market anymore, but the order was quick and easy and in 2 days I got the package home in perfect condition. Great service!

17 December 2012
Unprompted review

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