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Ontrend Reviews 275

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TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

They response to me immediately on my concern but i hope also my request will be fast also. Alero and Emerald Updated April 10 no response anymore about my refund

Rated 4 out of 5 stars

Hi Paula, I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no furth... See more

Rated 4 out of 5 stars

After my initial review, customer support reached out to me, clarified my problem, and solved it satisfactorily. Would not buy there again, but seems to be a legit company with just a very poor way of... See more

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4.2

Great

TrustScore 4 out of 5

275 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am disgusted I don't know who u r and…

I am disgusted I don't know who u r and u keep taking money from me and whenni Tey to skip the top up u come up as a scam warning remove my details from your system now I have reported you to my bank next it will be the police and all social media

15 November 2024
Unprompted review
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Reply from Ontrend

Dear MISSKERRY,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Thieving company

I have requested several times for a refund & they ignore my request. Who the heck do they think they are just taking other people's money without giving a service. The company should be investigated. I'm seeking legal advice about it now.

12 November 2024
Unprompted review
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Reply from Ontrend

Dear Samantha,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

Good customer service

Thank you very much Ayla for your assistance.

19 July 2024
Unprompted review
Ontrend logo

Reply from Ontrend

Dear Subhashis,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

scam!!!

scam!!!! scam!!!
People, don't buy from this site!!! It's all a scam!
I was shopping on the sizzer website and it redirected me here and took the money from my account!!
I want to quit, but there's no way for now.
scam scam scam scam

22 July 2024
Unprompted review
Ontrend logo

Reply from Ontrend

Dear Jagoda,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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