ONP Solicitors Reviews 

28,501
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, stress-free, and smooth, making complex processes feel easy. The staff and customer service are frequently highlighted as helpful, supportive, and professional, providing clear communication and quick responses. Many people appreciated being kept informed at every stage, with questions answered promptly and efficiently, ensuring a seamless and positive user experience throughout their journey. However, some customers also noted dissatisfaction with communication, mentioning instances where phone calls went to voicemail or messages received no reply. A few people experienced administrative issues, such as needing to send information multiple times or receiving unorganized documents, which sometimes led to delays and confusion.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and recommending... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the thoroughness, kindness, and... See more

Response time

Users describe positive interactions with response time, with many customers praising the quick and prompt... See more

User experience

Customers generally report positive experiences with the user experience, finding the process straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what... See more

Company replied

Rated 5 out of 5 stars

Want to say a huge, thank you to Grayson for all his wonderful help throughout buying our very first home! He was so thorough, kind and patient every step of the way, and always kept us perfectly in t... See more

Company replied

Rated 5 out of 5 stars

Would like to give massive shout out especially to Grace Carter for all her help an guidance with my remortgage. Her support made the entire process incredibly smooth. Appreciated her patience answer... See more

Company replied

Rated 5 out of 5 stars

Dear Rebecca Clarke, Thank you so much for your assistance during the process of our recent remortgage. Your constant communications/responses have been second to none. We're truly gratef... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.7

All reviews

(28,501)

2,553 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient service, were amazing in dealing with my remortgage, would highly recommend.

7 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We are so pleased to hear that you found our service professional and efficient, and that we were amazing in dealing with your remortgage. Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Very good customer service

Very good customer service, easy and smooth work process done it on time line.thanks

2 July 2026
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Reply from ONP Solicitors

We appreciate your 5-star review! We're so pleased to hear that you found our customer service very good and the work process easy, smooth, and completed on time.

ONP Solicitors

Rated 5 out of 5 stars

Delighted.

A very well orchestrated conveyance, Sarah was most thorough and quietly helpful throughout.
Would certainly use again!

7 July 2026
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Reply from ONP Solicitors

We appreciate your positive feedback and 5-star review! We're so pleased to hear that our team was thorough and helpful, and we're glad you would use us again.

ONP Solicitors

Rated 5 out of 5 stars

Brooke Ward was brilliant and very…

Brooke Ward was brilliant and very responsive. 100% recommend.

8 July 2026
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Reply from ONP Solicitors

We're so pleased to hear that you had such a brilliant experience and found our service very responsive. Thank you for your recommendation; we appreciate your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Anna responds quickly to my queries and…

Anna responds quickly to my queries and updates us with every changes on the process.

6 May 2026
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Reply from ONP Solicitors

We appreciate your fantastic feedback and 5-star review! We're so glad that our team was quick to respond to your questions and kept you informed throughout the process.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.

The solicitor handled my remortgage smoothly and kept everything moving without stress. Communication was clear, professional and friendly throughout. Any questions I had were answered quickly, and I always felt updated on what was happening.

The whole process felt organised and straightforward. I would happily recommend them to anyone needing help with a remortgage.

1 July 2026
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Reply from ONP Solicitors

We're happy to hear you received excellent service from start to finish! It's great to know that the remortgage process was smooth and stress-free, with clear and professional communication throughout. Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Rebecca was fantastic from start to…

Rebecca was fantastic from start to finish. She answered questions and quieries quickly and was professional throughout. Thank you so much.

1 July 2026
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Reply from ONP Solicitors

We appreciate your positive feedback and 5-star review! We're so glad to hear that our team was fantastic from start to finish and answered your questions quickly and professionally.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service & communication…

Excellent service & communication throughout. Anna went above & beyond

6 July 2026
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Reply from ONP Solicitors

We're so glad to hear our service and communication exceeded your expectations. We appreciate your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Efficient and Helpful

Straightforward, quick responses, clear instructions,very efficient

7 July 2026
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Reply from ONP Solicitors

We're delighted to hear that you found our service straightforward, efficient, and that our responses and instructions were clear. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

These are the best conveyance…

These are the best conveyance solicitors I am a first time buyer and that’s scary but I wasn’t the way they handled everything and kept me informed was superb and the app is wonderful highly recommended this company choose no other
Fantastic 🤩🤩🤩🤩🤩

7 July 2026
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Reply from ONP Solicitors

We're delighted to hear that your first home purchase was a superb experience! It's wonderful that our team kept you informed and that you found our app so helpful. Thank you for your fantastic recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great service knowledgeable and…

Great service knowledgeable and efficient .Made a quite long process, simple and easy to understand.

1 July 2026
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Reply from ONP Solicitors

We're so pleased you found our service knowledgeable and efficient, and that we made a complex process simple and easy to understand. Thank you for your feedback!

ONP Solicitors

Rated 5 out of 5 stars

Great job done

Great job done. The process was extremely smooth and I had no hard time. Thanks team. Good job done Andrew

7 July 2026
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Reply from ONP Solicitors

We're so pleased to hear that the process was extremely smooth for you. Thank you for your kind words and positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

My experience with onp was great

My experience with onp was great, all enquiries were dealt promptly, completion took place as scheduled.
I'd definitely recommend.

6 July 2026
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Reply from ONP Solicitors

We're delighted to hear your experience was great and that your enquiries were dealt with promptly.

It's wonderful that completion took place as scheduled, and we truly appreciate your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Professional and Reliable Conveyancing Team

I had a very positive experience with ONP throughout my conveyancing process. I would especially like to recognise Megan Finnigan, who was exceptional from start to finish. She was highly responsive, proactive, and consistently kept me informed throughout the process. Whenever any issues arose, she dealt with them promptly and efficiently, helping to make what can often be a stressful experience much smoother. Thanks to her professionalism and dedication, I would happily recommend ONP to anyone looking for conveyancing services.

2 July 2026
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Reply from ONP Solicitors

We're delighted to hear about your very positive conveyancing experience! It's wonderful to know that our team was highly responsive, proactive, and kept you informed throughout the process, making it much smoother. Thank you for your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great and swift service.

Great and swift service.

30 June 2026
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Reply from ONP Solicitors

We are delighted to hear that you experienced great and swift service. Your positive feedback is truly appreciated and encourages us to continue our efforts.

ONP Solicitors

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Hope during my remortgage. From start to finish, Hope was professional, knowledgeable, and incredibly helpful. She kept me informed throughout the entire process, explained everything clearly, and was always quick to respond to any questions I had.

The remortgage was handled efficiently, and her attention to detail gave me complete confidence that everything was being taken care of properly. What could have been a stressful process was made smooth and straightforward thanks to Hope's expertise and dedication.

I would highly recommend Hope to anyone looking for a reliable, friendly, and efficient solicitor. Thank you for your outstanding support!

1 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear about your excellent remortgage experience. We appreciate your kind words regarding our professional, knowledgeable, and incredibly helpful service.

It's wonderful to know that our clear communication and attention to detail made the process smooth and straightforward. Thank you for recommending our services!

ONP Solicitors

Rated 1 out of 5 stars

The worst solicitors

The worst solicitors I’ve had the displeasure to deal with

This company is used by my mortgage provider so had no choice to use them, at first they seemed ok but as time has gone on they don’t reply to messages or phone calls

We specifically asked they to do something a certain way and they ignored it which has ended up costing me in fees and time

They said they would escalate something to a manager and get back to us, neither of these things were done

Slow
Useless
Liars

7 July 2026
Unprompted review
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Reply from ONP Solicitors

Thank you for taking the time to leave a review. We are sorry to hear that the service provided has fallen below your expectations. We would like the opportunity to discuss the matter with you and will be in touch directly.

ONP Solicitors

Rated 5 out of 5 stars

Speedy and straightforward!

It was simple and didn’t seem to take long for the whole process to complete.

6 July 2026
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Reply from ONP Solicitors

We're delighted to hear that you found the process simple and efficient. Thank you for your positive feedback and 5-star rating!

ONP Solicitors

Rated 5 out of 5 stars

Thank you to ONP for all your help

Thank you to ONP for all your help. All done in a timely professional manner.
My tank s go especially to Tasleema . Nothing was too much trouble and also answered my questions. Would recommend ONP 100%

6 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We truly appreciate your kind words and 5-star review! We're so pleased to hear that our team was professional and helpful, and that all your questions were answered.

ONP Solicitors

Rated 5 out of 5 stars

they were quick

they were quick , efficient really helpful and made the remortgage a seamless transaction

many thanks

6 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear that your remortgage was a seamless transaction and that our team was quick, efficient, and helpful. Thank you for your kind words!

ONP Solicitors

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