ONP Solicitors Reviews 

28,511
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, stress-free, and smooth, making complex processes feel easy. The staff and customer service are frequently highlighted as helpful, supportive, and professional, providing clear communication and quick responses. Many people appreciated being kept informed at every stage, with questions answered promptly and efficiently, ensuring a seamless and positive user experience throughout their journey. However, some customers also noted dissatisfaction with communication, mentioning instances where phone calls went to voicemail or messages received no reply. A few people experienced administrative issues, such as needing to send information multiple times or receiving unorganized documents, which sometimes led to delays and confusion.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and recommending... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the thoroughness, kindness, and... See more

Response time

Users describe positive interactions with response time, with many customers praising the quick and prompt... See more

User experience

Customers generally report positive experiences with the user experience, finding the process straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what... See more

Company replied

Rated 5 out of 5 stars

Want to say a huge, thank you to Grayson for all his wonderful help throughout buying our very first home! He was so thorough, kind and patient every step of the way, and always kept us perfectly in t... See more

Company replied

Rated 5 out of 5 stars

Would like to give massive shout out especially to Grace Carter for all her help an guidance with my remortgage. Her support made the entire process incredibly smooth. Appreciated her patience answer... See more

Company replied

Rated 5 out of 5 stars

Dear Rebecca Clarke, Thank you so much for your assistance during the process of our recent remortgage. Your constant communications/responses have been second to none. We're truly gratef... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.7

All reviews

(28,511)

2,560 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service highly recommend…

Excellent service highly recommend completed on the date that I provided and was always there to support
Thank you

13 July 2026
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Reply from ONP Solicitors

We're so pleased to hear you received excellent service and that everything was completed on your provided date. We appreciate the high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

The remortgage process was straightforward

The remortgage process was straightforward and transference
Pauline Kenyon was help full, process has been completed sooner than I expected

26 June 2026
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Reply from ONP Solicitors

We're delighted to hear that your remortgage process was straightforward and completed sooner than you expected.

We appreciate your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

I had an excellent experience with ONP…

I had an excellent experience with ONP Solicitors. They provided highly professional service and resolved everything incredibly fast. The communication was clear and prompt throughout the entire process. Thank you for the quick and hassle-free
experience!

Special thanks to Mrs. Katherine Cox who kept me updated at every step and made the entire process completely stress-free. I highly recommend them to anyone looking for reliable solicitors in England.

13 July 2026
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Reply from ONP Solicitors

We're delighted to hear you had such an excellent experience with our professional service! It's wonderful to know that communication was clear and prompt, leading to a quick and hassle-free process.

We appreciate your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Good communication

Good communication, efficient service, would recommend

13 July 2026
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Reply from ONP Solicitors

We are so pleased to hear that you experienced good communication and efficient service.

Thank you for your kind recommendation!

ONP Solicitors

Rated 5 out of 5 stars

ONP solicicitors give great service

Kept informed at every stage.
Always answer the phone.
Always get back to you with the answer to any questions.
Fast effecient service.
Friendly
Cost effective

13 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased you were kept informed at every stage and that our team was always responsive to your questions. It's wonderful to hear you found our service fast, efficient, friendly, and cost-effective!

ONP Solicitors

Rated 5 out of 5 stars

Fantastic firm

The app is efficient and keeps clients in the loop about updates. The communication provided by the solicitor was brilliant, not an experience I had previously. The whole process was speedy and was kept updated throughout. Really brilliant service highly recommend.

14 July 2026
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Reply from ONP Solicitors

We're delighted to hear you found our app efficient and that our solicitor provided brilliant communication, keeping you updated throughout the speedy process.

Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

My experience

My experience, was very straight forward and easy.
I was guided through every stage .
Mr Timas and his colleagues where so kind and caring , also very professional.
I would 100% recommend .
Thank you .
Mrs Huskinson

14 July 2026
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Reply from ONP Solicitors

We are so glad to hear you had such a positive and straightforward experience. We appreciate your kind words about our professional and caring team.
Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

An exchange that turned into a saga..

We started our process with the view of everything falling into place rapidly - unfortunately the buyer’s solicitor was far from competent - this led to unnecessary stress and refinancing - which given the turmoil of interest rates wasn’t favourable.
Throughout the process Nancy was professional, and avoided a collapse by ensuring that communication was seamless. We will use this firm for all our legal requirements going forward. I have no hesitation in recommending their services..

13 July 2026
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Reply from ONP Solicitors

We appreciate you sharing your experience. We understand the frustrations that can arise from external factors during such a significant process, especially with fluctuating interest rates.
We are pleased to hear that our team, particularly Nancy, was able to provide seamless communication and support, helping to navigate those challenges effectively.
We look forward to assisting you with your future legal requirements.

ONP Solicitors

Rated 5 out of 5 stars

Absolutely brilliant company was made…

Absolutely brilliant company was made very easy with the app brilliant staff mainly holly would highly recommend

13 July 2026
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Reply from ONP Solicitors

We're so pleased to hear that you found our company brilliant and that our app made things easy for you. We appreciate your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Had a great experience with ONP

Had a great experience with ONP from start to finish. Their app made the whole process well organised and saved a significant amount of time, cutting the house purchase process almost in half. The team demonstrated excellent knowledge, professionalism, and transparency throughout. Last but certainly not least, their communication was outstanding—they were always quick to respond, making the entire experience smooth and stress-free. I would highly recommend them to anyone looking to buy a property.
Special thank you to Mr Allan Lee and his team.

13 July 2026
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Reply from ONP Solicitors

We are so pleased to hear you had such a great experience from start to finish! It's wonderful that our app helped organize the process and save you time. We appreciate your kind words about our team's knowledge, professionalism, and outstanding communication.

ONP Solicitors

Rated 5 out of 5 stars

Always available to answer questions

Always available to answer questions. They handled everything for me so all I had to do was fill in and sign a few forms and the rest was taken care of.
Quick and efficient.

30 June 2026
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Reply from ONP Solicitors

We're so pleased we could handle everything for you, making the process quick and efficient. Thank you for your wonderful feedback!

ONP Solicitors

Rated 5 out of 5 stars

Overall brilliant

Fast, good communication. Met deadlines well

13 July 2026
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Reply from ONP Solicitors

We are so pleased to hear that you found our communication to be good and that we met your deadlines well. Thank you for your positive feedback.

ONP Solicitors

Rated 5 out of 5 stars

Prompt response in the app

Prompt response in the app, recommend the service.

1 July 2026
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Reply from ONP Solicitors

We are so pleased to hear that you found our app responsive and would recommend our service. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

very pleased

Gareth was great, if I called and it went to voicemail I'd always get a call back promptly. Hr put me at ease and gave me layman's terms on which parts of the contract I needed clarification on. The whole process was very smooth.

10 July 2026
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Reply from ONP Solicitors

We're so pleased to hear that the process was very smooth for you. It's wonderful that our team put you at ease and provided clear explanations for the contract. We're glad you always received prompt call-backs.

ONP Solicitors

Rated 5 out of 5 stars

Excellent Service

We had a great experience with ONP Solicitors throughout the purchase of our first home. The entire process was straightforward and well organised from start to finish.

One of the best features was their app, which guided us through each stage of the process step by step. It was easy to upload documents, track progress, and complete the required tasks, making everything much less stressful. We always knew what needed to be done next, and the updates kept us well informed.

The team was professional, responsive, and efficient, helping to make the conveyancing process as smooth as possible.

We would happily recommend ONP Solicitors to anyone looking for a reliable and modern conveyancing service. Thank you for making our home-buying journey so easy!

10 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear that your first home purchase was straightforward and well-organized. It's wonderful to know that our app made the process less stressful and kept you informed. We appreciate your kind words about our professional and efficient team, and we thank you for recommending our services!

ONP Solicitors

Rated 5 out of 5 stars

Completed on our house sale/purchase…

Completed on our house sale/purchase with no issues at all on 6/7/26. We was originally warned off these from both estate agents, however these were recommended by our mortgage adviser. We took his advise and went with them and glad we did. Faultless all the way through, answered all our questions and delt with everything promptly. Overall an excellent experience with ONP. Sean who was dealing with our case was excellent and we wouldn't hesitate to use these again. Thanks Sean and ONP.

6 July 2026
Unprompted review
ONP Solicitors logo

Reply from ONP Solicitors

We are so pleased to hear about your excellent experience with your house sale and purchase. It's wonderful that our team could provide a faultless service and answer all your questions promptly. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Ryan Hatton - 10 stars

Ryan Hatton has been so reliable, trustworthy and professional from day 1 of helping me buy my first home. He turned what should have been a stressful process into a very pleasant, quick process. ONP helped me to complete in less than 6 weeks since viewing the property. The team have been amazing throughout and I am very grateful. Highly recommend

10 July 2026
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Reply from ONP Solicitors

We're so happy to hear that buying your first home was a pleasant and quick process! It's wonderful that our team was reliable, trustworthy, and professional throughout.
Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great experience overall

Great experience overall. Communication was clear throughout, expectations were well managed, and there was a strong level of clarity around the tasks I needed to complete. The process wasn't particularly personal, but it was efficient and well organised, which led to a successful outcome.

3 July 2026
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Reply from ONP Solicitors

We're pleased to hear that our clear communication and well-managed expectations led to a successful outcome for you.
We appreciate your feedback regarding the efficiency and organization of our process.

ONP Solicitors

Rated 5 out of 5 stars

Would definitely recommend …

Would definitely recommend they where great handling our sale and purchase of our new property

9 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear that we were great in handling the sale and purchase of your new property. Thank you for your recommendation!

ONP Solicitors

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