ONP Solicitors Reviews 

28,597
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,556 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly professional, friendly staff. Many highlight the exceptional customer service, noting prompt responses and clear communication that kept them well-informed throughout the process. Reviewers frequently describe their overall user experience as smooth, straightforward, and stress-free, often completing processes quicker than anticipated. However, some customers also noted issues with communication, experiencing delays and a lack of responsiveness. These individuals reported having to chase for updates, sending information multiple times, and finding the process confusing or disorganised at times.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness,... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting efficient, thorough, and proactive... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sumayya provided an excellent service throughout the entire process. She was professional, helpful, and always responded to our questions promptly. She kept us updated at every stage and made the whol... See more

Company replied

Rated 5 out of 5 stars

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Sarah O'Leary, Christine Ghent highly enough, both are super friendly understanding solicitors who are ALSO excellent at their jobs and have gone above and beyond and are flexible i... See more

Company replied

Rated 5 out of 5 stars

Kate Sumner was truly fantastic the whole way through our house purchase. She communicated quickly and efficiently. The App was clear with timelines and the message function was great and independent... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.7

All reviews

(28,597)

2,355 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional

15 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We appreciate your 5-star review! We're so pleased to hear that you found our service professional.
Thank you for the feedback.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service

Great communication
Questions answered efficiently
Would definitely recommend 😊

15 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We appreciate your kind words and 5-star review! We're so pleased to hear that you found our communication great and that your questions were answered efficiently.

We're glad you would recommend us!

ONP Solicitors

Rated 5 out of 5 stars

Very efficient

Very efficient, personable and trustworthy. I am very grateful for their service.

14 July 2026
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Reply from ONP Solicitors

We appreciate your 5-star review! We're so pleased to hear that you found our service efficient, personable, and trustworthy. We are very grateful for your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Professional and helpful service during my house purchase

I had a very good experience with ONP Solicitors during my house purchase. The communication was clear, fast, and helpful. They explained every step to me and made the process easier, especially because English is not my first language. I appreciate their patience and professionalism. Thank you for supporting me through the whole process.

14 July 2026
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Reply from ONP Solicitors

We're so pleased to hear about your very good experience during your house purchase. It's wonderful that our clear, fast, and helpful communication made the process easier.

We appreciate your kind words about our patience and professionalism.

ONP Solicitors

Rated 5 out of 5 stars

I would highly recommend ONP to anyone

I would highly recommend ONP to anyone. Their service was very professional, fast, and communication was excellent throughout. I dealt with Steven Mann, who was extremely helpful, and I am very pleased with the service he provided.

14 July 2026
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Reply from ONP Solicitors

We're so pleased to hear about your very positive experience and that our service was professional, fast, and communication was excellent.

We appreciate your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great Workmanship

Steven was a delight to deal with, could have not had a more enjoyable experience with anyone else. Steven was very responsive and never had any communication issues. Was not bombarded with paperwork to deal with all at once, Steven was quite strategic. The app they use is actually quite decent and the best I have used so far from any conveyancing company. All in all, will definitely be using the company again.

13 July 2026
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Reply from ONP Solicitors

We're so pleased to hear about your enjoyable experience! It's wonderful that our team was responsive and strategic with your paperwork. We're also delighted that you found our app to be the best you've used.

Thank you for your kind words and we look forward to assisting you again.

ONP Solicitors

Rated 5 out of 5 stars

Friendly and efficient

Had a great experience working with ONP Solicitors, very clear and prompt response with all information, made the whole transaction very efficient and quick.

12 July 2026
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Reply from ONP Solicitors

We're delighted to hear you had a great experience and that our clear and prompt communication made your transaction efficient and quick.

We appreciate your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

The service that we had was second to…

The service that we had was second to none, with excellent customer communication, would highly recommend, very helpful and professional.

14 July 2026
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Reply from ONP Solicitors

We're so pleased to hear that our customer communication was excellent and that you found our service very helpful and professional.

Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Excellent service highly recommend…

Excellent service highly recommend completed on the date that I provided and was always there to support
Thank you

13 July 2026
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Reply from ONP Solicitors

We're so pleased to hear you received excellent service and that everything was completed on your provided date. We appreciate the high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

The remortgage process was straightforward

The remortgage process was straightforward and transference
Pauline Kenyon was help full, process has been completed sooner than I expected

26 June 2026
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Reply from ONP Solicitors

We're delighted to hear that your remortgage process was straightforward and completed sooner than you expected.

We appreciate your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

I had an excellent experience with ONP…

I had an excellent experience with ONP Solicitors. They provided highly professional service and resolved everything incredibly fast. The communication was clear and prompt throughout the entire process. Thank you for the quick and hassle-free
experience!

Special thanks to Mrs. Katherine Cox who kept me updated at every step and made the entire process completely stress-free. I highly recommend them to anyone looking for reliable solicitors in England.

13 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear you had such an excellent experience with our professional service! It's wonderful to know that communication was clear and prompt, leading to a quick and hassle-free process.

We appreciate your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Good communication

Good communication, efficient service, would recommend

13 July 2026
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Reply from ONP Solicitors

We are so pleased to hear that you experienced good communication and efficient service.

Thank you for your kind recommendation!

ONP Solicitors

Rated 5 out of 5 stars

ONP solicicitors give great service

Kept informed at every stage.
Always answer the phone.
Always get back to you with the answer to any questions.
Fast effecient service.
Friendly
Cost effective

13 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased you were kept informed at every stage and that our team was always responsive to your questions. It's wonderful to hear you found our service fast, efficient, friendly, and cost-effective!

ONP Solicitors

Rated 5 out of 5 stars

Fantastic firm

The app is efficient and keeps clients in the loop about updates. The communication provided by the solicitor was brilliant, not an experience I had previously. The whole process was speedy and was kept updated throughout. Really brilliant service highly recommend.

14 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear you found our app efficient and that our solicitor provided brilliant communication, keeping you updated throughout the speedy process.

Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

My experience

My experience, was very straight forward and easy.
I was guided through every stage .
Mr Timas and his colleagues where so kind and caring , also very professional.
I would 100% recommend .
Thank you .
Mrs Huskinson

14 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We are so glad to hear you had such a positive and straightforward experience. We appreciate your kind words about our professional and caring team.
Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

An exchange that turned into a saga..

We started our process with the view of everything falling into place rapidly - unfortunately the buyer’s solicitor was far from competent - this led to unnecessary stress and refinancing - which given the turmoil of interest rates wasn’t favourable.
Throughout the process Nancy was professional, and avoided a collapse by ensuring that communication was seamless. We will use this firm for all our legal requirements going forward. I have no hesitation in recommending their services..

13 July 2026
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Reply from ONP Solicitors

We appreciate you sharing your experience. We understand the frustrations that can arise from external factors during such a significant process, especially with fluctuating interest rates.
We are pleased to hear that our team, particularly Nancy, was able to provide seamless communication and support, helping to navigate those challenges effectively.
We look forward to assisting you with your future legal requirements.

ONP Solicitors

Rated 5 out of 5 stars

Absolutely brilliant company was made…

Absolutely brilliant company was made very easy with the app brilliant staff mainly holly would highly recommend

13 July 2026
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Reply from ONP Solicitors

We're so pleased to hear that you found our company brilliant and that our app made things easy for you. We appreciate your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Had a great experience with ONP

Had a great experience with ONP from start to finish. Their app made the whole process well organised and saved a significant amount of time, cutting the house purchase process almost in half. The team demonstrated excellent knowledge, professionalism, and transparency throughout. Last but certainly not least, their communication was outstanding—they were always quick to respond, making the entire experience smooth and stress-free. I would highly recommend them to anyone looking to buy a property.
Special thank you to Mr Allan Lee and his team.

13 July 2026
ONP Solicitors logo

Reply from ONP Solicitors

We are so pleased to hear you had such a great experience from start to finish! It's wonderful that our app helped organize the process and save you time. We appreciate your kind words about our team's knowledge, professionalism, and outstanding communication.

ONP Solicitors

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