Price is great. Very relevant information. Could stand to include a module with North American Regulations and standards Good experience. Would like if there were an audible option for texts. And prov... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a good experience, the material was very easy to understand and I had no issues navigating through. Great course.
Company replied
The study material is relevant and easy to understand. The test gives you confidence for your duties.
This course was very informative and covers very useful topics. The user experience on mobile, however, needs improvement.
Company replied
Company details
Written by the company
Welcome to Online Training Academy, where learning meets excellence! We are not just a platform; we are your dedicated partner in the knowledge and skill enhancement journey.
Contact info
65 Shuter St. Suite #125, M5B 1B2, Toronto, Canada
- +1 (416) 227 8778
- info@onlinetrainingacademy.ca
- onlinetrainingacademy.ca
4.3
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience what good,The video is a…
My experience what good,The video is a bit fast-paced. I also regret the lack of course materials for our revision. Furthermore, we would have expected to have business plan templates and checklists, which would be useful for our startup, and even a dashboard for a supervisor.and we are suppose to paid for certificate ,
8 March 2026
Unprompted review
Reply from Online Training Academy
Hi BELMASS GROUP,
Thank you for sharing your feedback. We’re glad to hear that your overall experience was good, and we appreciate your comments regarding the video pace and the request for additional materials such as revision resources, business plan templates, and checklists.
When enrolling with us as a business, we do provide a business dashboard for supervisors to monitor learner progress. In addition, learners can revisit the course materials anytime for revision, as course access remains available even after completing the course.
Our CPD-accredited PDF certificates are completely free of charge. If you would like a printed hard copy certificate, we can arrange it and only charge the delivery cost.
Regarding additional materials such as handouts, business plan templates, or checklists, we will try to collect these from the instructor of the course and provide them to you once we confirm which course you are referring to.
At the moment, we are unable to identify your account based on this review. Could you please share the course name and the email address used during registration so we can locate your account and assist you further?
Please feel free to contact us at info@onlinetrainingacademy.ca
, and our team will be happy to help.
Kind regards,
Online Training Academy
Reply from Online Training Academy
Dear Lisa Rodmell,
Thank you very much for your feedback. We’re delighted to hear that you found the course easy to follow along. Providing clear and accessible learning experiences is very important to us, and it’s wonderful to know the course met your expectations.
We truly appreciate your support and are pleased to have supported your learning experience. Please feel free to reach out if you need any assistance or guidance in the future.
Kind regards,
Online Training Academy
Course is insightful.
3 March 2026
Unprompted review
Reply from Online Training Academy
Dear Alison Ferencz,
Thank you very much for your feedback. We’re delighted to hear that you found the course insightful. Providing valuable and meaningful learning experiences is very important to us, and it’s wonderful to know the course met your expectations.
We truly appreciate your support and are pleased to have supported your learning experience. Please feel free to reach out if you need any assistance or guidance in the future.
Kind regards,
Online Training Academy
Recomended!
29 January 2026
Reply from Online Training Academy
Hi Liam,
Thank you so much for your recommendation! We truly appreciate your support and are delighted to know you had a positive experience.
If you ever need any assistance, please feel free to reach out — we’re always happy to help.
Kind regards,
Online Training Academy
This course was very informative and…
This course was very informative and covers very useful topics. The user experience on mobile, however, needs improvement.
10 February 2026
Reply from Online Training Academy
Hi Grace,
Thank you very much for your kind feedback. We’re glad you found the course informative and useful.
We truly appreciate your comments regarding the mobile experience. We are continuously working to improve our user interface and overall mobile experience, and your feedback helps us make it even better.
Thank you again for taking the time to share your thoughts.
Kind regards,
Online Training Academy
Was hard to validate groupon but…
Was hard to validate groupon but awesome course
16 February 2026
Unprompted review
Reply from Online Training Academy
Dear Amanda,
Thank you so much for your 5-star review! We’re delighted to hear that you found the course awesome and valuable.
We’re sorry to hear that the Groupon validation process was a bit challenging. If you ever experience any difficulty, our support team is always happy to assist and make the process as smooth as possible.
Thank you again for your kind feedback and for learning with us!
Warm regards,
Online Training Academy
Upgrade your knowledge with Oneline Training AcademyTo be honest
To be honest, I like your content & I found you by chance when looking to self-educate myself. You still have the potential to reach far much broader audience. Do capitalize on it as AI might be able to capture your hard earned work, re-master & farm it out. Do fact check and run this through those with a better grasp of AI WITHIN your firm too.
Thanks also for your kind subsidy, twice over!
9 February 2026
Reply from Online Training Academy
Dear Adewale,
Thank you very much for your thoughtful feedback and for taking the time to share your experience.
We’re truly pleased to hear that you found our content valuable while self-educating — that is exactly what we strive to support.
All of our courses are developed and structured by experienced human instructors and subject matter experts. While we do integrate AI within our development and update processes to enhance quality, efficiency, and fact-checking, every course remains professionally reviewed to ensure accuracy, relevance, and high standards.
We sincerely appreciate your encouragement and your support — it motivates us to continue improving and expanding our reach.
Wishing you continued success in your learning journey.
Warm regards,
Online Training Academy
Reply from Online Training Academy
Hi Ina,
Thank you for your 5-star review! We’re really glad you found the course informative and that you liked it.
If you ever need help choosing your next course, feel free to contact us at info@onlinetrainingacademy.ca — we’ll be happy to help.
Kind regards,
Online Training Academy
It was simple and easy to follow.
31 January 2026
Unprompted review
Reply from Online Training Academy
Dear Michael Primeau,
Thank you for your feedback. We’re glad to hear that you found the course simple and easy to follow. It’s great to know the clear structure helped make your learning experience smooth and enjoyable.
If you need any assistance or have questions in the future, please feel free to reach out to us.
Regards,
Online Training Academy
It was a truly wonderful experience
It was a truly wonderful experience. And their other courses, challenges me more to improve my knowledge, skills and abilities. Thank you
29 January 2026
Reply from Online Training Academy
Hi Amy,
Thank you so much for your kind words! We’re really happy to hear you had a wonderful experience and that our other courses are helping you challenge yourself and improve your knowledge, skills, and abilities.
If you ever need any support or recommendations for your next course, please feel free to contact us at info@onlinetrainingacademy.ca.
Kind regards,
Online Training Academy
Voicing is just annoying z
This course was approximately 4.5 hours of listening to an AI voice. I do understand it would be expensive to hire a voice actor for this much script but even so this was almost entirely non-interactive. This course became almost unbearably monotonous after about an hour.
27 January 2026
Unprompted review
Reply from Online Training Academy
Hi Ed,
Thank you for sharing your feedback — we’re sorry your experience wasn’t as expected.
We have 2,000+ courses in our inventory from different instructors and providers. If you email us at info@onlinetrainingacademy.ca with the course name and what didn’t meet your expectations, we will offer you an alternative version of the same course from another instructor at no extra cost, so you can complete your training with better quality.
We appreciate the chance to make this right.
Kind regards,
Online Training Academy
It was a great learning experience.
It was a great learning experience.
The HACCP awareness course built my confidence and understanding of how HACCP is applied in the real food industry. I really grateful for this course.
23 January 2026
Unprompted review
Reply from Online Training Academy
Dear Itunuola Laniyan,
Thank you for sharing your feedback. We’re thrilled to hear that the HACCP awareness course helped build your confidence and deepened your understanding of how HACCP is applied in the real food industry. It’s great to know that the course provided a meaningful and practical learning experience that you found valuable.
If you need any assistance or have questions in the future, please feel free to reach out to us.
Regards,
Online Training Academy
good value for money
For this price, there was a lot of information.I recommend it to anyone who wants to become a professional cleaner.
14 January 2026
Unprompted review
Reply from Online Training Academy
Dear Kasia M,
Thank you for your feedback. We’re pleased to hear that you found the course to be good value for money and packed with useful information. It’s great to know you would recommend it to others looking to improve their cleaning skills.
Regards,
Online Training Academy
Just listening to how the food should…
Just listening to how the food should be properly handled. Also, it taught me to maintain a safe and clean environment while working in the food area.
11 January 2026
Unprompted review
Reply from Online Training Academy
Dear NA,
Thank you for your feedback. We’re glad to hear that the course helped you understand proper food handling and the importance of maintaining a safe and clean environment. It’s great to know the training supported your learning in practical and essential ways.
Regards,
Online Training Academy
this was an easy to use and…
this was an easy to use and comprehensive way to learn First aid and CPR
10 January 2026
Unprompted review
Reply from Online Training Academy
Dear Nerissa Mccormack,
Thank you for your feedback. We’re delighted to hear that you found the course both easy to use and comprehensive for learning First Aid and CPR. It’s wonderful to know the training helped make these important skills clear and accessible.
If you decide to explore more courses in the future or need any guidance, we’re always happy to support your learning journey.
Regards,
Online Training Academy
Easy to use.
10 January 2026
Unprompted review
Reply from Online Training Academy
Dear Melinda McCormack,
Thank you for your feedback. We’re glad to hear that you found the course platform easy to use. It’s great to know that the learning experience was smooth and accessible for you.
If you decide to explore more courses in the future or need any guidance, we’re always happy to support your learning journey.
Regards,
Online Training Academy
Very clearly structured and…
Very clearly structured and informative. Overall, a great introduction to Early Years Teaching!
8 January 2026
Unprompted review
Reply from Online Training Academy
Dear Charlotte Rose,
Thank you for your feedback. We’re delighted to hear that you found the course clearly structured and informative. It’s great to know it served as a strong introduction to Early Years Teaching and supported your learning.
If you’d like to explore more courses in the future, we’re always happy to support your learning journey.
Regards,
Online Training Academy
Not bad for a free course
5 January 2026
Unprompted review
Reply from Online Training Academy
Dear Harry,
Thank you very much for your feedback. We’re pleased to hear that you found the course worthwhile. We aim to provide accessible and valuable learning experiences for all our learners, and your comments are appreciated.
If you’d like to explore more courses in the future, we’re always happy to support your learning journey.
Kind regards,
Online Training Academy
Reply from Online Training Academy
Dear Olubola Oluyemi,
Thank you for your feedback. We’re pleased to hear that you found the training to be of high quality. Your review is greatly appreciated and encourages us to continue delivering effective learning experiences.
Regards,
Online Training Academy
Reply from Online Training Academy
Dear Saroeun,
Thank you for sharing your experience with us. We’re really pleased to hear that you were able to achieve your certificate, and we’re glad the course allowed you the flexibility to learn at your own pace. Your determination is truly appreciated, and we wish you continued success in your learning journey.
Regards,
Online Training Academy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.