Online Divorce Reviews 941

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 256 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and simplicity of the process, finding the questionnaires straightforward and the overall user experience positive. Many appreciate the convenience of handling things online, which helps avoid significant legal fees and court appearances. Reviewers often mention the service as a great alternative to traditional legal routes, especially for those with limited funds. However, some people were dissatisfied with the pricing structure and payment process. Several customers expressed frustration over hidden fees and additional charges that were not clearly communicated upfront, leading to unexpected costs. There were also concerns about the value of premium services, with some feeling that these packages did not deliver the expected level of support or led to further complications.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often highlighting the ease of... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the great service and staff,... See more

Website

People report ambiguous experiences with the website. Some customers found the site very easy to navigate,... See more

Price

Consumers express significant dissatisfaction with the pricing structure, citing misleading advertising and... See more

Payment

Customers had negative experiences with payment, frequently encountering unexpected and recurring charges.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more

Company replied

Rated 4 out of 5 stars

Amount of $$ it cost though online vs attorney. Best for uncontested divorce.

Company replied

Rated 3 out of 5 stars

I'm still trying to figure this out so I will need to come back and give my dill honest experience. I don't have an experience to share at this moment. Just starting on this set up

Company replied


Company details

  1. Legal Services

Written by the company

Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.


Contact info

3.9

Great

TrustScore 4 out of 5

941 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not thankful

I don't know yet. Just started the hardest thing I have ever had to do.

27 November 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for taking the time to leave us a review, we're here to help with this process. Please reach out to us directly through your account - we're ready to help!

Rated 1 out of 5 stars

Worst Company - Do Not Use

Would not issue a refund after multiple errors on their end. They will not send back a money order to me that was filed incorrectly. and they took 4-6 weeks to answer anything. There was no phone number to call and when I did speak to someone, they didn't speak English and were not helpful whatsoever. They have been the absolute worst company to work with during a difficult time and I think they should be ashamed of their level of service.

25 November 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for sharing your experience, and we are truly sorry to hear about the frustration you’ve encountered. What you described is not the level of service we aim to provide, especially during such an important and stressful time.

At the moment, we’re unable to locate an account based on the information included in this review. To look into the concerns you raised—we’ll need a bit more detail to verify your account and investigate what happened.

Whenever you’re comfortable, please reach out to us directly with your name and the email address associated with your account so we can review your case thoroughly and work toward a resolution.

Rated 1 out of 5 stars

For something so important and for a…

For something so important and for a company that sells a single service you’d expect them to be pros. Also, for paying for platinum service I am treated like garbage. Nothing has moved forward, I was misinformed, they take forever to respond, sending me wrong documents.

17 November 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We regret that your process took longer than expected, Luke. Some cases require additional steps, but we aim to make the experience as smooth as possible. We take customer service seriously and are continually looking for feedback to improve our service

Rated 5 out of 5 stars

End my marriage

It offered a lot of specific information for my state.

10 October 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the positive feedback!

Rated 3 out of 5 stars

So far I do not know what I like or not…

So far I do not know what I like or not like. All I've done is pay for it so we'll see what happens next.

11 November 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for leaving your review. If you need any assistance, please reach out to us directly through your account, we're here to help!

Rated 5 out of 5 stars

Well I dont know yet

Well I dont know yet. I just paid but have yet to get the paperwork or an email

10 November 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We’re so happy to have you as a customer. Please reach out to us directly through your account, we're here to help!

Rated 5 out of 5 stars

The Right Choice

Thanks for your step by step process!

11 January 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for being our customer and leaving us a wonderful review!

Rated 5 out of 5 stars

I give this process 5 stars

I give this process 5 stars. I was talking to a lawyer and they told me that it would be $3,000 fee! My children are grown, our house is in foreclosure. So I have nothing left. I have been married for 53 years. I left my husband 6 years ago. Now that he lost the house there is nothing else I want. But I can't afford a lawyer so thank you for providing this opportunity for me to be free.

27 October 2024
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Rated 5 out of 5 stars

Simple, fast

It was an easy and fast experience.

22 October 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you very much for sharing your review!

Rated 5 out of 5 stars

I have only just begun

I have only just begun, so I don't know how it's going to go, but going through the questionnaire was easy!

19 October 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thanks for sharing your review with our community that you are finding the questionnaire easy.

Rated 1 out of 5 stars

Felt scammed when most vulnerable

BE WARNED THERE IS AN AUTOMATIC RECURRING CHARGE FOR “SERVICE” AS SOON AS YOU PAY FOR INTIAL QUESTIONAIRE. SCAM.
Forms weren't filled out correctly from questionnaire and no actual help filling them out once generated from questionnaire. I was told to go back to questionnaire to edit and when that resulted in same errors on finalized forms i was told to go line by line and email back exactliy what i wanted forms to read , they kept saying I was required to use the "manually imput" method for what I wanted on the final draft of divorce forms. I found it way easier to just fill out forms i had in my possession from the courthouse myself. Which is exactly what i was trying to avoid. I asked several times, for example, to have forms read 1 child over 18 not dependent, instead forms were marked no children. Nowhere to add income/expense debts/assets (except by the manual imput method that i explained above) and only because I asked otherwise the forms would have been submitted blank in these areas and incorrectly filled out in other areas. Asked for money back several times and was told no due to getting forms via email...these same forms available on court website. I FELT SCAMMED AND RECEIVED NO ACTUAL HELP WITH MY DIVORCE FORMS. WASTE OF MONEY AND VALUABLE TIME.

8 October 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Hello Samantha, we are unable to verify and account under the email you provided. Please reach out to us directly so that we can help you move forward.

Rated 3 out of 5 stars

It's fine

I've only entered information so far, so hard to say, but so far so good!

16 October 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for taking the time to leave us this review! Please reach out to us directly through your account if you need any assistance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look