OnlineAutoParts Reviews 

308
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(308)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Email Offer blessing

Was fortunate enough to get a recent email from Online Auto and some parts for my Mazda B2600 were half price, so have bought some future replacements and let some friends know of the offers. I always check this store before going anywhere else, much better prices and delivery costs are very reasonable.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and collect

Easy to order and collect. OAP always has what i need at competitive prices. Been shopping here for years now and will continue for years to come

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Good mob

Good mob. Made three online orders , time from placement of order to arrival to my address was verry good.
I went with this group as price was better than competitive, and in particular the kit had more included items than others I'd seen.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Problems Promptly Solved

The value of a company is in how it deals with problems. The part sent to me didn't fit, they checked but could not source the correct part. They immediately forwarded me a Aus Post link to a prepaid label so that I could return it. Refund was then processed promptly.

I will certainly buy from them again!! Truly Excellent!!!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast easy low cost quality products and service

Very easy to order, fast reply to any questions.
Can get products in straight away if not in stock.
Best price and quality you can find.
Fast easy delivery to your door.
Have been purchasing at Online Auto for many years now and have always been very happy. Thank you

14 May 2026
Unprompted review
Rated 5 out of 5 stars

As I have bought several parts

As I have bought several parts, I am not sure what I am reviewing. The water pump has been installed and works correctly. The washer pump has not been installed because my filter was blocked, so I cleaned it, and it is working fine now. Will keep it for a spare.
Service good and delivery time quick

14 May 2026
Unprompted review

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