After several attempts to get on to the "system" which was very stressful. I wanted to speak with someone which seems to be non-exsisitant these days. I just wanted to stop my renewal, it tells yo... See more
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At One Click, we strive to get back to basics and offer insurance that’s as simple as it is affordable. We know that you’ve got better things to be doing than endlessly scrolling in search of a good deal, so leave the hard work to us and we’ll compare quotes from our trusted panel of providers to find a policy that’s right for you.
Contact info
One Click, DN4 5JQ, Doncaster, United Kingdom
- oneclickdirect.co.uk
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Issues getting a quote for additional driver
I had issues getting a quote for adding an additional driver onto my policy. I started a chat with IS1 who was extremely helpful and pointed me in the right direction which enabled me to complete the additional drivers details correctly and going ahead with accepting the quote. Very happy customer.
My policy was up for renewal
My policy was up for renewal, but needed to make changes. I was put through to iiana (IR2) who was extremely helpful, made the process very easy and simple for me. Was one of the best operators I have had to deal with, was very patient with me, and made the process easy, a pleasure to deal with. We'll done and keep it up. Thank you for restoring faith in business again.
I only wanted to change part of my…
I only wanted to change part of my policy, this was done quickly, efficiently and hassle free by ps1, Everything was explained to me about the different types of payment, and when the payment would be taken. A very pleasant experience!!
Easy to cancel my policy with EW2
KT7 BRILLIANT CONSULTANT ON CHAT
I love leaving a review thats positive,not often we can. But your consultant KT7 was such an absolute pleasure to deal with. She was really very efficient,knew what she was doing, was patient with me, as im not very quick at these things. She's an absolute asset and credit to your company. Best service ive had over chat, which I usually hate using. Excellent service, thank you Kt7. You are awesome.
Mx2 was very helpfiull
Insurance problem
AW1 helped me through a stressful situation and got me the correct insurance without any hassle
Renewed my home insurance today with… Sasha H (SM5)
Renewed my home insurance today with Sasha H (SM5). Very helpful, polite and a great renewal price.
Agent co4 was truly wonderful
Agent co4 was truly wonderful. Brilliant, patient and kind service. She solved my challenges and really brightened up my day.
Excellent service
Excellent service, very helpful advisor. Will continue to use.
Been with one click for the past year
Been with one click for the past year. Any issues have quickly been resolved.
I recently dealt with their customer…
I recently dealt with their customer services to get my policy paperwork sent to me .Very polite and no hassal
Needed instant cover to use my bike so…
Needed instant cover to use my bike so contacted live chat. They said it would be live in 30 mins over an hour ago and im still waiting. Just aswell I can get a lift home otherwise id be stranded!!
People of my age would sooner talk to…
People of my age would sooner talk to someone you much lose awful lot business and you don't make any easier and l will be looking for company with a telephone. And talking to someone today would have been a lot quicker
Reg change
Had a dealing with Elizabeth w (EW2) changing my reg as there was an issue with the portal. She handled my concern quickly and with minimal hassle.. cant argue with it really
Very easy to change the address hassle…
Very easy to change the address hassle free
Stupidly had the wrong number plate on…
Stupidly had the wrong number plate on my policy. Somehow managed to put the cars original number plate in rather than my own personal number plate.
This error was resolved quickly and saved me from embarrassment in future should police have stopped me as it was showing I had no insurance!!
Spoke with customer services today
Spoke with customer services today . Very helpful and knowledgeable. The prices though slightly elevated , were almost met by rival companies and matched what I needed . I got given clear advice . Anything questioned was answered
Early days into my policy
Early days into my policy, however customer services have been polite and helpful.
Spoke to 304 PGD E regarding my renewal…
Spoke to 304 PGD E regarding my renewal and had quick and efficient service.
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