OneCall Travels Reviews 171

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to finish, the experience was seamless. Everything—from the itinerary to the bookings—was handled efficiently and delivered on time, with no issues at all. Communication was excellen... See more

Rated 5 out of 5 stars

Highlighly recommend for Umrah Trips All our bookings were made by Brother Yasin, from air tickets, ground transportations in Saudi Arabia (both in Madinah & Mecca), and hotels. As we were not goi... See more

Rated 5 out of 5 stars

Great service from One call travels. Brother yaseen looked after my family very well and supported us on everything. One family member is an Indian passport holder and he helped us to get embassy visa... See more

Rated 5 out of 5 stars

Forever grateful to Yasin Bhai for arranging our trip. We took our little boy who has special needs and everything was arranged so that our umrah trip was easy for us all. Alhamdulilah beautiful expe... See more

Company details

  1. Travel Agency

Information provided by various external sources

All praise be to Allah The Most High with His permission Onecall Travels has been providing Hajj and Umrah services since 2004. Over a decade of experience. We have perfected our understanding of what our customers want and have created packages to suit their ever changing needs. Our company ethos (Our service to our hujjaj is our service to Allah the Most High and Treat all our clients as guests of Al-Rahman This is what it means to us, to assisting each and every guest (pilgrim) to be equipped with authentic correct knowledge and actions that will enable them to please Allah and get closer to Allah and receive great rewards from Allah, this is the basis of all worship and all worshipers goal. We want to be the one who will facilitate this for the guests of Al Rahman in a comfortable, hassle free and safe methods. Our Credentials We are authorised and approved by The Ministry of Hajj (MOH ) and we have our own Hajj allocated visa's. We are listed on the UK website of the Royal Embassy of Saudi Arabia We are part of the Air Travel Organisers' Licensing scheme (ATOL) Some of the services we provide:- One-to-one personalised service to create tailor made packages that’s based on quality and affordability. We provide economy to five star packages/tours to cater for all our guests of Allah We cater for Motability aided persons to carry out their Umrah and Hajj services. Instalment payment services are provided for all our guests of Allah


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

Umrah booking experience

From start to finish, the experience was seamless. Everything—from the itinerary to the bookings—was handled efficiently and delivered on time, with no issues at all.

Communication was excellent throughout the lead-up to the trip. I was kept fully informed and given thoughtful recommendations, including practical advice on logistics and even where best to purchase items like dates. I was also provided with helpful guides, reading material, and relevant duas for both Umrah and Ziyarah, which made a real difference.

Brother Yasin offered guidance with genuine care and sincerity, advising me as if I were a member of his own family. I truly felt that every recommendation was in my best interest.

I would highly recommend One Call Travels and Brother Yasin for Umrah arrangements, as well as for any future travel bookings.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Highlighly recommend for Umrah Trips

Highlighly recommend for Umrah Trips
All our bookings were made by Brother Yasin, from air tickets, ground transportations in Saudi Arabia (both in Madinah & Mecca), and hotels.
As we were not going in a group package, all the details were shared re: Umrah and the rituals related to it. With videos and PDF documents.
Everything worked out so well, Alhamdulillah that I have to give OneCall Travels a 5 star rating.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Assalamualaikum brothers and sisters

Assalamualaikum brothers and sisters, uncles and aunties, I would highly recommend one call tours, the service is absolutely beautiful and the hospitality is top notch. The location on where to stay is absolutely beautiful you will have no problem whatsoever. Uncle yaseen is very helpful, he goes out of his way to help everybody and I just cannot thank him enough Jzk for everything. Uncle yaseen spreads his knowledge to others to those who isn’t aware. If you are looking for a tour guide to go umrah or hajj i will highly recommend one call tours. If you’re having difficulty or feeling nervous doing umrah/hajj, have no worries as uncle yaseen is with you the entire time to help you out. He will guarantee you a good memorable time and will make sure your umrah or hajj gets accepted in sha Allah. Jzk one call tours and I cannot wait to be with you again. Assalamualaikum.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant! Just fantastic..

🕋 Authentic Knowledge & Spiritual Guidance
Yasin isn’t just a tour operator; he is a wealth of knowledge. He shared vital, authentic religious insights that added so much depth to our trip. Beyond the spiritual side, he was a master of logistics—explaining every process clearly so we were never left guessing.
🏨 Accommodation & Transport
• Location, Location, Location: Our hotel was in the ideal spot—close enough for convenience but perfectly situated for our needs.
• Fit for Purpose: The transport arranged was excellent. The vehicle was clean, comfortable, and exactly what we needed for our group size and luggage.
• Value: Everything was incredibly affordable without compromising on quality. Truly the definition of "value for money."
🚶‍♂️ Navigating Masjid Al-Haram
One of the highlights was Yasin’s "pro tips" for navigating the crowds. He showed us exactly how to get to and from the Masjid seamlessly, saving us hours of frustration and allowing us to focus on our worship.
🧺 The Essentials
Yasin went above and beyond by pointing out the best local spots for:
• Authentic amazing Food
• Quick Laundry Services
Knowing where to find these essentials made the trip feel like a home away from home.
Final Verdict: If you want a guide who is organised, knowledgeable, and genuinely cares about your experience, Yasin from OneCall travels is your man. Highly recommended! Can’t wait to travel with them again.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah

Alhamdulillah, we had an excellent experience with One Call Travel for both our ticket arrangements and Umrah service. Everything was handled smoothly and professionally from start to finish. Brother Yasin was very helpful, responsive, and ensured all our travel and Umrah arrangements were well organised and stress-free.

We truly appreciate the support and would highly recommend One Call Travel to anyone planning their Umrah journey.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Alhamdulilah, a very pleasant and positive experience for both me and my husband and our mothers. Our guide was very responsive; supportive; friendly; and available to assist. Grateful for the support. A very valuable trip with OneCall.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I have travelled with One Call Travels…

I have travelled with One Call Travels multiple times for Umrah and also for Hajj, and I can confidently say they have never let me down. Every single trip has been professionally organised, smooth, and stress-free from start to finish.
The team are experienced, knowledgeable, and genuinely care about the pilgrims they look after. The accommodation, transport, and overall arrangements have always been well-managed, and any questions or concerns are dealt with promptly and professionally. What really stands out is their reliability — they consistently deliver exactly what they promise.
Performing Umrah and Hajj is such an important spiritual journey, and having a trustworthy tour operator makes all the difference. With One Call Travels, I’ve always felt supported and in safe hands.
I would highly recommend them to anyone looking for a dependable and well-organised Hajj or Umrah experience. I wouldn’t hesitate to travel with them again.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

One Call Travels - Alhamdulillah

Alhamdulillah, our Umrah journey was a truly memorable experience, one I will never forget.
From the very beginning, everything was well organised, smooth, and professionally handled. Bother Yasin was informative, supportive, responsive, and always available to guide us through each step of the process. This made the entire journey stress-free and allowed us to focus fully on our Umrah.
Standing before the blessed Ka'bah in Makkah and completing our Umrah was an indescribable feeling. Every part of the trip was thoughtfully arranged, which allowed us to concentrate on worship and reflection.
What made the experience even more special was seeing how much my daughter benefited from it. She absolutely loved the journey. It gave her so much knowledge and insight into what Muslims do and why we do it. She gained a deeper understanding of Tawheed, unity, and the beauty of our faith. Watching her grow spiritually during this trip was priceless.
I highly recommend One Call Travels to anyone considering Umrah. Brother Yasin's professionalism, care, and dedication truly make a difference.
May Allah reward brother Yasin for facilitating such a beautiful and life-changing journey. Ameen.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

A Truly Memorable and Spiritually Uplifting Umrah Experience

We had an excellent experience with One Call Travel during our Umrah trip. It was truly a pleasure to travel with Yasin Bhai, who led the group exceptionally well. His communication was outstanding — he always made sure everyone was informed, comfortable, and that all questions were answered clearly and patiently.

He guided us through the ziyaarah beautifully, explaining everything according to the teachings and Sunnah of our beloved Prophet Muhammad (Sallallahu Alayhi Wa Sallam). His knowledge and dedication made the experience even more meaningful and spiritually uplifting.

We thoroughly enjoyed our time in Medina and Makkah, and the entire Umrah journey was well organised and memorable.

I would highly recommend One Call Travel to anyone planning their Umrah. May Allah reward them for their efforts and excellent service.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Brother Yasin made the difference

**Professional Review of OneCall Travels: An Exceptional Umrah Experience**

I would like to extend my sincere gratitude to OneCall Travels, and specifically to Brother Yasin Chowdhury, for facilitating a profoundly blessed and well organised Umrah journey for my family in December 2025. From the initial planning stages through to the completion of our pilgrimage, the experience was seamless and professionally managed.

Brother Yasin truly made the difference. His consistent availability, approachable nature, and proactive communication were instrumental in ensuring a smooth process. His dedication was particularly evident when we encountered a minor issue with a hotel's administrative system, which caused some initial delays. Without hesitation, Brother Yasin took immediate action. On a weekend, he facilitated an upgrade to superior accommodation, placing us literally steps away from the masjid, a gesture that significantly enhanced our spiritual experience. I am especially thankful for how he mobilised his managerial team to assist us, demonstrating a commendable level of customer care and organisational efficiency.

The travel logistics, including the transfer from Makkah to Madinah via Hiace, were pleasant and smooth. For my family of nine, the ability to perform our Umrah rituals without logistical concerns allowed us to focus entirely on the spirituality of the journey.

Overall, it was a highly positive and pleasurable experience. Based on this outstanding service, I am already looking forward to arranging our next pilgrimage through OneCall Travels with Brother Yasin for October 2026.

Jazak Allah Khair to Brother Yasin and the entire OneCall Travels team for a blessed and memorable Umrah.

Sincerely,
Musharof

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Family trip to Hurghada Egypt

Hey
Just wanted to say had a great experience with trusting onecall travels to do my booking to Egypt
Very transparent and excellent service and communication from beginning to end
Will definitely be using them again and recommending them to all my family and friends

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Honest travel agent

I consulted brother Yasin regarding obtaining an umrah visa for my wife. He advised me as an honest brother not like some other money-driven travel agents.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Going with one call travel made my…

Going with one call travel made my first umrah experience something never to forget would highly recommend this and thank you for all the interesting facts and the history that was told along the way

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing first Umrah experience

Alhamdulillah, thank you to OneCall Travels for an amazing first Umrah experience. I travelled with my family including my elderly mum and the support was excellent. Whole trip was well organised and I felt reassured the entire time. Would definitely recommend to others.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

No regrets using OneCall…

Alhamdullilah no regrets using OneCall Travels for my first Umrah experience. Went with 7 other people in total and the whole trip went well with the help of uncle Yasin.
The communication was always clear and helpful, whole trip was organised from the beginning of booking the trip to the end. Would definitely use again in the future إِنْ شَاءَ ٱللَّٰهُ

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from ONE CALL

Excelent service provided. Took my elderly mother wirh me and the support that was provided was greatly appreciated .

Amazingly organised and coordinated and throughly supported all visitors as some went first time to provide that great experience

Excellent work

2 November 2025
Unprompted review
Rated 5 out of 5 stars

October half term Umrah

I traveled with my wife and children for Umrah during the October half-term with One Call Travel and it was an absolutely blessed and well-organised experience. Brother Yasin, went above and beyond to ensure that every part of the journey was smooth, comfortable, andmost and in full accordance with the Qur’an and Sunnah.

From the very beginning, Brother Yasin handled everything with professionalism and sincerity. He provided clear guidance on each step of the Umrah process, ensuring we performed our acts of worship correctly and with understanding. His advice was always rooted in authentic teachings, which made the spiritual side of our trip even more meaningful.

The hotels in both Makkah and Madinah were close to the Haramain.

What truly set this trip apart was the personal care and attention to detail. Brother Yasin regularly checked in to make sure everything was going well and offered gentle reminders and tips that helped us stay connected to the purpose of our journey.

Alhamdulillah, we returned home spiritually refreshed and grateful for such a beautiful experience. I would highly recommend One Call Travel to anyone planning their Umrah especially those who value sincerity, reliability, and a trip organised fully in line with the Qur’an and Sunnah.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Onecall is the call

Alhamdulillah from the start of enquiry to the actual trip the communication were clear and precise. The transparency was clear. My family and I were not disappointed. Bro. Y took us through the steps of umrah and as firstimers we felt at ease and relaxed. The seminars and briefing were excellent not to mention the tours. We will definitely be booking again with Onecall.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Amazing, Trustworthy, and Fast Service!

I had an excellent experience with this travel agency! I contacted them through WhatsApp and they were extremely responsive and helpful throughout the whole process. I sent over my documents, made the payment, and within just 4 days my visa was approved and sent to me!

The service was smooth, professional, and completely stress-free. They’re 100% trustworthy and truly go above and beyond to help. I’ll definitely be using them again and highly recommend them to anyone looking for reliable visa assistance.

4 October 2025
Unprompted review

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