One4all Gift Cards Ireland Reviews 

4,564
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, most reviewers were unhappy with their experience overall. Many customers found the website difficult to use and navigate, often encountering issues when trying to activate or use their cards, leading to frustration and wasted time. People frequently reported problems with payment, such as cards not working, being rejected at tills, or difficulties with converting funds, including issues with non-EU billing addresses for digital cards. Reviewers also expressed significant dissatisfaction with customer service, describing it as unhelpful, slow to respond, and providing templated or incorrect information, making it hard to resolve issues. Some people were dissatisfied with the product itself, particularly regarding the personal information printed on gift vouchers and the perceived difficulty in accessing funds or using the cards. However, some customers also noted positive aspects, such as the ability to convert cards to a Visa option, which expanded spending choices, and found the process easy to navigate and purchase.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing significant frustration and calling... See more

Payment

People report negative experiences with payment, citing numerous issues with card functionality and... See more

User experience

Consumers find the user experience to be ambiguous, with many reporting significant difficulties and... See more

Website

Reviewers express significant frustration with the website, describing it as unusable and a total nightmare... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as disappointing,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied


Company details

  1. #10 of 10 best companies in Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

5K reviews

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2.7

All reviews

(4,564)

322 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased my digital gift cards over…

I purchased my digital gift cards over a week ago. I have yet to receive them! Therefore I am utterly disappointed with this service. The whole purpose of going digital is to make things more convenient and quicker!!!! A very disappointing service and experience. 30/12/25 Following a response from One4all on trust pilot I was asked if I would like to change my review. I was told that my digital cards were ready to be sent!!! Guess why I still have not received them. If I could put no stars I would! Absolutely appalling service!

19 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Darragh, we are very sorry to learn of this. Having reviewed your order, we can confirm that the cards have been successfully produced and are ready to send.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 5 out of 5 stars

Very easy to provide a great gift to…

Very easy to provide a great gift to someone that they can use in a lot of stores or online.

20 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Marie, We're happy to hear that our gift option was convenient and versatile for the recipient. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Totally disappointed Unable to personalise the card and add…

Unable to personalise the card and add the the receiver and when I call the customer service team just useless !!

23 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Andrew, our sincere apologies for the inconvenience and frustration caused. We have requested for a member of the customer service team to get in touch with you regarding a resolution.

Rated 5 out of 5 stars

Easy to do used digital cards

Easy to do used digital cards

19 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Niall, We're happy to hear that our digital cards were easy to use! Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Received a €125 gift card and it wouldn't work on various sites even though it says they are accepted online to then have to ring customer service and be told you can only use up to €50 at a time. What a joke? Now I can't even buy what I want. Useless card and even more useless helpline.

26 December 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Lydia, our sincere apologies for the inconvenience caused. Unfortunately, this limit was part of the 5th Anti-Money Laundering directive which was brought into effect on the 10.01.2020 and as we are obligated to comply with this EU legislation, we are unable to change this limit so I do sincerely apologise for the inconvenience caused to you due to this.

Rated 5 out of 5 stars

Great service

Great service
Would highly recommend
It would have been great if we could use for this for holidays too

24 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi there, thank you for taking the time to leave a 5-star review. It is greatly appreciated.

Rated 1 out of 5 stars

I bought a card ;(digital) 4 days ago…

I bought a card ;(digital) 4 days ago for someone for Christmas and I still have not got the card. I’m extremely disappointed and want my money back. Or someone to call me and help

20 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query.

Rated 5 out of 5 stars

It was so easy buying a digital card to…

It was so easy buying a digital card to e mail to someone as a gift

24 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi there, thank you for taking the time to leave a 5-star review. It is greatly appreciated,

Rated 1 out of 5 stars

Thought I was using it like a real gift card

Thought I was using it like a real gift card the card didn’t go were I sent it but the money was taken off it.Pure BS a card board card to cheap for plastic pure sign of a scam don’t buy.

24 December 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query

Rated 1 out of 5 stars

Confusing having postal information…

Confusing having postal information about a digital card

22 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query

Rated 1 out of 5 stars

It is a very bad voucher to give as a…

It is a very bad voucher to give as a Christmas present due the the small number of shops that accept it i would not recommend it

18 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query

Rated 1 out of 5 stars

Card has not arrived

Despite your site saying that 19th Dec was final day for cards to be delivered before Xmas day, this did not happen.
Despite being told when I called on 23rd, that if the card had not arrived by 24th, I could call and arrange a digital replacement with immediate effect. That turned out to incorrect and that it would 1 or 2 working days to process the digital card. So a useless alternative and no card arrived before 25th.

24 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query

Rated 5 out of 5 stars

Easy peasy!

Very easy to purchase and kept informed when the gift card was redeemed. Defo will purchase again.

19 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We're happy to hear that the purchase process was easy and you were kept informed about your gift card. Thank you for the positive feedback; we appreciate it!

Rated 3 out of 5 stars

The website can be a bit tricky…

The website can be a bit tricky sometimes especially when you're trying to add a message, it's not obvious where this is located and the link doesn't work. Apart from that they are terrific. They're sent out fairly quickly, allowance made for slowness due to Christmas period.

19 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We appreciate you taking the time to share your experience. We'll look into the message adding process on our website. We're happy the deliveries were fairly quick, even during the Christmas period.

Rated 2 out of 5 stars

Delivery Delay

I have been waiting 5 days for my order.... This will now cause me extra work in gifting it as using email was not an option on this occasion.

23 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Anne, We regret that your order is delayed and the impact on your gifting plans. I can confirm your order was dispatched from our offices 18th on the same day you purchased.

Rated 5 out of 5 stars

This has make us to be able to reachout…

This has make us to be able to reachout to many children in our community to receive Christmas vouchers on time.

18 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Lucky, We're happy to hear that our services helped you provide Christmas vouchers to children in your community in a timely manner. Thank you for your positive feedback.

Rated 1 out of 5 stars

I still haven't received my digital…

I still haven't received my digital gift cards

22 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Ailbhe, we are very sorry to learn of THIS. Having checked the status of your order, we can confirm that it has been successfully produced and the cards are ready to send under your account.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Still awaiting access to my online card

Still awaiting access to my online card

I have followed these instructions ( a few times now) and when I hit My Gift Cards it reads ‘no cards yet’.
Can you please arrange a refund as this is going on for over a week.
I have also spoken with one of your agents.
Thank you

16 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Terry, we are very sorry to learn of this. Upon checking the status of your order, we can confirm that it was completed successfully and the card produced. It is now available to be sent under your account.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

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