One4all Gift Cards Ireland Reviews 

4,564
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, most reviewers were unhappy with their experience overall. Many customers found the website difficult to use and navigate, often encountering issues when trying to activate or use their cards, leading to frustration and wasted time. People frequently reported problems with payment, such as cards not working, being rejected at tills, or difficulties with converting funds, including issues with non-EU billing addresses for digital cards. Reviewers also expressed significant dissatisfaction with customer service, describing it as unhelpful, slow to respond, and providing templated or incorrect information, making it hard to resolve issues. Some people were dissatisfied with the product itself, particularly regarding the personal information printed on gift vouchers and the perceived difficulty in accessing funds or using the cards. However, some customers also noted positive aspects, such as the ability to convert cards to a Visa option, which expanded spending choices, and found the process easy to navigate and purchase.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing significant frustration and calling... See more

Payment

People report negative experiences with payment, citing numerous issues with card functionality and... See more

User experience

Consumers find the user experience to be ambiguous, with many reporting significant difficulties and... See more

Website

Reviewers express significant frustration with the website, describing it as unusable and a total nightmare... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as disappointing,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied


Company details

  1. #10 of 10 best companies in Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

5K reviews

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Asks customers to review

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2.7

All reviews

(4,564)

322 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You charged me 3x for €100 voucher and…

You charged me 3x for €100 voucher and you still haven’t returned !

22 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Jeralee, we are very sorry to learn of this. We have requested for a member of the customer service team to get in touch with you regarding a resolution.

Rated 5 out of 5 stars

I had a gift card which was out of…

I had a gift card which was out of date. I called and arranged for it to be transferred to a digital card. Took a day or so but received full card face value and was able to add to Apple wallet. Call centre person was helpful.

10 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi John, We appreciate you sharing your experience. We're glad to hear that our call center representative was helpful in transferring your gift card to a digital card and that you were able to add it to your Apple wallet. Thank you.

Rated 1 out of 5 stars

I haven’t received my Amazon e-gift…

I haven’t received my Amazon e-gift card still yet
Am not really happy at all

25 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Remy, we are very sorry to learn of this. We have resent the e-code email directly to the email address associated with the order. If not received as priority, please check your spam/junk inbox.

Rated 1 out of 5 stars

It is a nightmare.The retailers I want…

It is a nightmare.The retailers I want to use don't accept them.Always problems to open my cards on the app after 10 times of deleting and reinstallung the app...

29 December 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, We're so sorry you're having these issues with retailer acceptance and app access. We appreciate your feedback and will investigate these problems.

Rated 1 out of 5 stars

Adress wrong

5 Tivoli teracce Tramore co Waterford

29 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Liliana, we are sorry to learn that the address is incorrect. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your order.

Rated 1 out of 5 stars

I have not received any digital card…

I have not received any digital card yet!

29 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Gary, having checked the status of your order, we can confirm that the card you have purchased is available and ready to send under your account. To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the

Rated 2 out of 5 stars

Why can't digital vouchers be instant

How do you have to wait to get a digital voucher I bought it thinking I would get it straight away why is this not the way thanks a million

20 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Aeneas, having checked the status of your order, we can confirm that the card is available and ready to send under your account. To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the

Rated 1 out of 5 stars

I haven’t received it

I haven’t received it

25 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Susie, Upon checking the status of your order, we can confirm that the card is available and ready to send under your account. To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Posting out a digital voucher

Considering I ordered a digital one for all voucher for christmas and i got a email to say my voucher has been dispatched and i will get it the 28th of december and have heard nothing sense then, im struggling to understand why ye would deliver a digital voucher..

24 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi James, we are very sorry to learn of any delay. Upon checking the status of your order, we can confirm that the cards are available and ready to send under your account. To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Bought online digital cards for €300…

Bought online digital cards for €300 didnt receive any said id get them by 29th

22 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Neil, we are very sorry to learn of this. Upon checking the status of your order, we can confirm that the cards are available and ready to send under your account. To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Scam of a company

Scam of a company, I have been trying to activate a chip and pin gift card for over two weeks now, have spoken to three different people on helpline taking up hours of my time and emailed twice and no pin received meaning I cannot access the voucher. DO NOT BUY. I have been expecting a phone call to resolve the issue for the last 15 mins and none received, they simply fob you off until you phone again and speak to another customer service agent restarting the entire process

29 December 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Eva, we are very sorry to learn of the difficulties you have experienced. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 1 out of 5 stars

I haven’t received my e card that I…

I haven’t received my e card that I ordered to gift to someone on Christmas. I was expecting that I will receive the card straightaway. Called customer service and they said it usually take 48 hours max to process the card and here I am after 5 days with no signs of card after ordering it 3 days before Christmas.

28 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Samiullah, we are very sorry to learn of this. We can confirm that your order has been produced and the cards are waiting under your account to be sent.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Didn't get any cards witch was ordered…

Didn't get any cards witch was ordered On 23rd December. We ordered 3 virtual cards 2 for €150 and one for €50.

23 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Rafal, we are very sorry to learn of this and do apologise for the delay. We can see that your gift cards have been sent and claimed by the recipients successfully. Should you require any assistance, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Rated 2 out of 5 stars

I love the idea of buying a gift card…

I love the idea of buying a gift card that can be used anywhere it’s very useful for a family gift when you have different ages and genders to cater too, however I’m from Ireland but live in the USA, your website is not user friendly, the verification system has no option for a US mobile and makes the purchasing system a bit frustrating , It is a wonderful option in today’s world with tariffs bad postage delivery issues etc to gift our Irish families , but make it less frustrating to the US market to purchase
Dunnes Stores has a great model

21 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Grainne, We appreciate you sharing your experience. We're glad that you see the value in our gift cards. We're sorry the US verification process was frustrating and that our website wasn't user-friendly. We'll review your feedback to improve the purchasing experience for our US customers.

Rated 5 out of 5 stars

I think it wasn't much of a hassle

I think it wasn't much of a hassle. Everything is pretty clear and easy to work with.

23 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Selena, We're happy to hear that our clear and easy process made your experience hassle-free. Thank you for your positive feedback; we appreciate it greatly!

Rated 5 out of 5 stars

One4all Gift Cards work well

One4all Gift Cards work well, the website is easy to use and does a good job

22 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Michael, We're happy to hear that you find our gift cards effective and our website user-friendly. Thank you for your positive feedback; it means a lot to us.

Rated 1 out of 5 stars

Unsatisfactory service

Had the card loaded on my phone was unable to use. Had to get a physical card sent.

18 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Claire, We're sorry the mobile card didn't work and you needed a physical one. We appreciate your feedback and will investigate this issue.

Rated 4 out of 5 stars

It’s very annoying that you can’t send…

It’s very annoying that you can’t send the verification code to my Australian phone number. That means I have to get someone in Ireland to accept the code and pass it to me. I’ve reported this issue before. Not great customer service that it hasn’t been resolved.

24 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Murt, we do sincerely apologise for the inconvenience that has been caused and greatly appreciate you bringing this to our attention. Your valuable feedback has been logged. Thank you for highlighting this.

Rated 1 out of 5 stars

I haven’t received my gift cards yet…

I haven’t received my gift cards yet which was ordered on Monday, still waiting for the same.

22 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Kyaan, we are sorry to learn of this. We can confirm your order was dispatched from our premises on the 22nd of December on the same day. As standard delivery was selected at checkout, we advise 2-3 working days for this to be received however due to the public holidays, the postal system has not been operating as normal.

Should you wish to query your order, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Rated 1 out of 5 stars

I bought a One4all gift card in the…

I bought a One4all gift card in the 19th December as a gift. As yet I am still not able to activate this card and send it to my friend. Every avenue I go down is too complicated and I haven’t figured out how to send it. Will not be doing this again.

19 December 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we can confirm that your order was successfully produced and is ready to send under your account.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

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