Olyndra London 

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Rated 1 out of 5 stars

this company is appalling should have read trustpilot first. impossible to contact by phone no replies to emails . They did not de my proper address so Courier returned goods cannot get them to confi... See more

Company replied

Rated 1 out of 5 stars

Do not buy from Olyndra London! This company completely misleads its customers. They present themselves as a premium UK-based brand, but in reality, they ship low-quality, cheap items directly from... See more

Company replied

Rated 1 out of 5 stars

I'm STILL waiting for my knitted cardigan ordered a few weeks ago. However recently on our UK TV they showed this same cardigan looking absolutely nothing like the one on the advert and in fact it was... See more

Company replied

Rated 2 out of 5 stars

I agree with others, priority dispatch does NOT mean priority delivery. Only pair of shoes I have bought with no label inside to indicate size, manufacturer or materials, suspect made in some obscure... See more

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Company details

Written by the company

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


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All reviews

(1,511)

1,368 reviews in the last 12 months

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Rated 1 out of 5 stars

wish you could leave 0 star reviews

wish you could leave 0 star reviews! poor quality items, impossible to return for refund. dont be fooled by this sheister company!

17 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry the items did not meet your expectations. Your feedback has been noted and shared internally.

Rated 1 out of 5 stars

Items poor quality - ambiguous website

Items poor quality. Jumper advertised 100% cashmere - no label to confirm this. Items too small AND too short. Poor sizing. I asked/tried to return - offered a 15% rapid refund (paid £67) or 80% credit to use. They wanted me to pay tracked International Post Office cost to China. I'd advise- do not buy from this "International" company. Kept refrring to their refund policy on website - hard to find. Instructions to get in touch with them, then they slam you items have to be returned to China. When I questioned they once again referred to website about their offshore location - very ambiguous. Do not buy from this scam company hiding behind a London identity.

6 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologise for the lack of communication regarding your order. Please contact us with your order details so we can assist further.

Rated 1 out of 5 stars

Arrived late wrong item and wrong size…

Arrived late wrong item and wrong size . Asked for a refund only offered a refund if I used PayPal or a credit . Really not worth trying

4 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry you were disappointed with the quality and sizing of your order. We appreciate you taking the time to share your feedback.

Rated 4 out of 5 stars

4 stars because they took 3 weeks to…

4 stars because they took 3 weeks to come i thought we weren't going to get them for our holiday but the shoes are super comfy i can't wait to wear them on our holidays next week they look good & expensive

25 April 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

Thank you for your feedback. We’re delighted to hear you’re happy with your shoes and hope you enjoy them on your holiday.

Rated 1 out of 5 stars

(Once bitten twice shy) Dont get taken…

(Once bitten twice shy) Dont get taken in Flash Wed Page. Jacket arrived albeit took forever, 3xl Jacket more like xl at best. Never again would I use this company.
Surprised Trading Standards not closed them down.
They have found easy pickings advertising Face Book Market Place. Dont get caught out.

15 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear the jacket did not meet your expectations. Your feedback has been noted and shared with our team.

Rated 4 out of 5 stars

Pleased with the shoes I ordered ,took…

Pleased with the shoes I ordered ,took a while to arrive but pleased over all with my order

23 April 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

Thank you for your feedback. We’re pleased to hear you were happy with your shoes overall. -Team Olyndra xx

Rated 1 out of 5 stars

Ordered some trousers in April

Ordered some trousers in April, still haven't arrived. Beware advertised as a london company but everything is shipped from China.

16 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologise for the delay with your order. Please contact us with your order details so we can check the latest update for you.

Rated 1 out of 5 stars

Cheap items fron China

Cheap items fron China. Cost you a fortune to send back. Never received a refund. DO NOT USE THEM

2 April 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear you were disappointed with your experience and return process. Your feedback has been shared with our team.

Rated 1 out of 5 stars

Absolutely despicable company

Absolutely despicable company, I’ve ordered shoes from them 3 weeks ago, still no show, communication with them is awful, I’ve asked for a refund but so far no contact back, I certainly won’t be using them again, useless, they also claim the company is in the uk, it isn’t its china

3 April 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear about your experience and understand your frustration. Please contact us directly with your order details so we can assist further.

Rated 1 out of 5 stars

Seem I’m not the only one… asked more…

Seem I’m not the only one… asked more than once for the address to return and NOTHING …. DONT ask me to contact you … YOU can contact me
Russell Poyner

15 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear about your experience and appreciate your feedback. Please contact us directly with your order details so we can assist further.

Rated 1 out of 5 stars

I have emailed 3 times for an update on a…

I have emailed 3 times for an update on a PRIORITY delivery and have yet to receive a reply.
ordered on 3rd May - still no show!
order no. 77352

3 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologise for the delay with your delivery and understand your frustration. Please send us your order number so we can check the latest tracking update.

Rated 1 out of 5 stars

Really awful

Really awful. Cheapest rubbish ive ever seeen, no resemblence to photos on insta

please do not buy

13 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear you were disappointed with your purchase and return experience. Your feedback has been noted and shared with our team.

Rated 1 out of 5 stars

No return address given

D0 NOT ORDER FROM THIS COMPANY!!!!
Received a lightweight jacket that was far too small and no reply when asking several times for a refund. I’ve lost £28 and have a jacket that I cannot wear!! Beware these Chinese scum bags. AVOID!!!!! PayPal are no use either

14 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear about your experience and appreciate your feedback. Please contact us directly with your order details so we can assist further.

Rated 1 out of 5 stars

Still awaiting a possible Yodel…

Still awaiting a possible Yodel delivery after nearly 3 weeks.. buyers beware

14 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologise for the delay with your delivery and understand your frustration. Please send us your order number so we can check the latest tracking update.

Rated 2 out of 5 stars

Not as advertised on the website

A cashmere jumper ordered was NOT as it looked on the site. The quality was more like a polyester yarn that had been over pressed and gone shiny. The yarn has a silver glint throughout the jumper. The size ordered was small, a M was more the equivalent of a UK size 10.
I will not be purchasing anything else from this website.

12 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry the jumper did not meet your expectations. Please contact us with your order details so we can assist further.

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

Had a response from this company saying i was outside of the returns window, i explained that i had not changed my mind,it was that the right shoe let in water , they wanted a photo!!!! Difficult to do. They have offered a partial refund or 80% in voucher. i said i would never have anything else from this company and a 15% refund is an insult. DO NOT ORDER FROM THIS COMPANY BE WARNED. I am taking this as far as i can.

6 April 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear about your experience. Please contact us with your order details so we can review this matter further and assist you.

Rated 1 out of 5 stars

Why is it so hard to get my Credit back…

Why is it so hard to get my Credit back or use from this company. I have £50 in credit but I get no advice or instructions how to use my credit to buy goods as they WILL not give a refund.

14 January 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologise for the inconvenience caused. Kindly reach out with your order information and we’ll look into your account credit query for you.

Rated 1 out of 5 stars

Ordered shoes 3 weeks ago

Ordered shoes 3 weeks ago - they NEVER arrived. Impossible to talk to a human being. Total waste of time.

5 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear about your experience. Please contact us with your order details so we can investigate this for you.

Rated 1 out of 5 stars

NEVER AGAIN

NEVER AGAIN ! Woeful experience / 'Customer Service'. Shoes (slippers) advertised & sold as a specific UK size - instead they send 'Large' (which were too large) ! When queried, any number of delaying tactics involved (inc asking for EU size) - then eventually they send Medium - which were too small. Poor communications - perhaps in the hope you give up ? A waste of money & time ! BUYER BEWARE !!

11 February 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologise for the inconvenience caused. Kindly share your order information and we’ll review your case further.

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM COMPANY STAY…

THIS COMPANY IS A SCAM COMPANY STAY AWAY FROM! DO NOT ORDER! I
ordered sneakers from them still have not arrived! I have emailed 3 times no response! They say 3-5 business days for delivery which is a total lie!! They make it seem like they are UK BASED! My husband is a lawyer and is looking into this company and how they are scamming consumers by misleading advertisement. I have asked for a refund but yet again no reply!!!

10 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry to hear about the delay and frustration caused. Please reach out with your order details so we can assist you further.

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