the dress was beyond beautiful!! The service was great! and I received my dress earlier than they originally mentioned it would arrive. My only complain is that you would think that for a dress costin... See more
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Review summary
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I’m enamored with my veil, I only wish it had a blusher as magical as my glittery long veil. We made it work. It definitely sheds but it brought all the magic I was looking for.
Company replied
Your customer service was excellent and the dress really is perfect.
Company replied
From the moment I started looking for my wedding dress and found Olivia Bottega’s website, I knew right away that my dress would be from there. I was a bit hesitant about buying a dress online, but... See more
Company replied
Company details
Written by the company
Online bridal store of custom made wedding dresses ✈️ FREE USA & Worldwide Delivery ❤️ Wide size range & custom size ⭐️ Shop collection of unique wedding and formal dresses & accessories in our online boutique ⭐️ Shop your dream dress online now!
Contact info
111 North Market St. Ste101, 95113, San Jose, United States
- ask@oliviabottega.com
- oliviabottega.com
4.3
Excellent
299 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Fits perfect and is so pretty
Great communication via email, arrived in time, quality was really good on arrival and it’s so pretty!!! Custom measurements were really well done too, fits perfectly.
10 October 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Rachael 💕
Thank you for your review! Our whole team thanks you for your kind words! I am glad that the dress met your expectations. Thank you for your trust 🫶
Best wishes
Mary
Team Olivia Bottega
Beautiful, the quality of the dress exceeded my expectations
Timing, easiness to order and to submit spexific meaasurements, sales representative answer my inquiries promptly.
15 October 2024
Reply from Olivia Bottega | Online Bridal Shop
Hi Nathalie ❤️
Thank you for your review!
Thank you for sharing your experience of buying a wedding dress in our store. It is important to us to keep our brides calm.
We would love to see pictures from your big day!
Best wishes🤩
Mary
Team Olivia Bottega
Expect to be ghosted
I ordered a veil and had to return it. The veil was unused with tags. It took forever to get a label because the associate ghosted me. The next associate sent me one and complained that I was sending it out late. I told her it was late because the other employee ghosted me? When it got delivered, the package was sitting for almost a month and they didn’t refund me. I had to email and remind them. I would have never got my money back if I did.
14 October 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Laura 💕
Thank you for your review.
I am so sorry that you had a bad experience with purchasing and returning your wedding veil. I apologize on behalf of the entire company!
I hope this did not ruin your mood as you prepare for your wedding day! Thank you for sharing your impressions, it will really help us improve.
🤍
Best wishes
Mary
Team Olivia Bottega
Nuria cathedral veil
I wasn’t expecting it to be so sparkly, but I was pleasantly shocking in person when I opened it! Beautifully crafted and very well made I cannot wait to wow Everyone at my wedding with this veil!
3 December 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Emily!
Thank you for your lovely words🥰
I hope our veil will be the perfect addition to your wedding look. We look forward to seeing pictures from your big day
Best wishes 🤍
Mary
Team Olivia Bottega
Wrong size dress - bad communication
Communication from the company was hit and miss, very annoying and stressful as I had no clue where my dress was or when it was arriving.. multiple times I reached out and got vague replies.
However my dress actually arrived, great quality. Veil sheds a bit but still really pretty anyways.
Update - I’ve gone to test fit the dress before my wedding, and I noticed I’ve been sent the wrong size dress. Granted this is “made to order” and with the delay in shipping - what am I supposed to do now. Nobody replies to anything.
3 January 2025
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Toniesha ❤️
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delays and the lack of communication regarding your order. We understand how frustrating this situation is, and we are truly sorry for the inconvenience it has caused you.
Unfortunately, we encountered unforeseen issues that affected the timeline of your order, but please rest assured that your dress is our top priority, and we are actively working to resolve these problems. We are committed to getting you an update as soon as possible and ensuring that your dress is shipped promptly.
We appreciate your patience and understanding during this time.
Thank you for giving us the opportunity to make this right 🫶
Warm regards
Mary
Olivia Bottega Team
Perfect Dress!
The dress that was constructed for me was absolutely stunning and exactly what I wanted. The OB team was very supportive, communicative and, overall, very kind. I could not recommend Olivia Bottega more!
25 October 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Meghan!
Thank you so much for your wonderful review🤩 We're thrilled to hear that your dress was stunning and exactly what you envisioned. It’s fantastic to know that our team was supportive and communicative throughout the process. We truly appreciate your recommendation and wish you all the best
❤️
Warm regards
Mary
Olivia Bottega Team
I was afraid to order my wedding gown…
I was afraid to order my wedding gown online… would it come in on time? Would it fit? Would it be a total scam?? After much research and a little prayer, I clicked “purchase” and never looked back.
Customer service was helpful and upbeat. I sent all my measurements and asked questions about sewing up the slit. All questions were answered promptly and kindly.
When my dress came in, I opened the box and knew immediately this was a high quality gown. The material is quality and it is expertly constructed.
The details of the gown including corset, sleeve snaps, eye hooks and bow snaps are high quality.
I was absolutely thrilled with how the dress fit and looked.
On the day of my wedding so many people swooned at how gorgeous the dress was. My friend even told me “you have the most beautiful wedding dress I’ve ever seen. And I’ve been to a lot of weddings!” Another friend told my sister about my dress “It is everything I want my wedding dress to be.”
I felt like a real queen. I am soooo pleased with Olivia Bottega! Highly recommend this company. Do your research and communicate with the customer service and I’m sure you will be just as pleased as I am.
2 October 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Kayla 🤍
Thank you so much for your amazing review!!! We are absolutely thrilled to hear about your experience ordering your wedding gown online. We understand the concerns that come with such an important purchase, and we're so glad that you took the leap of faith with us 🫶
It warms our hearts to know that our customer service team was able to assist you in such a friendly and helpful way. We aim to provide all the support you need, especially during such a significant time in your life. Your trust in us means the world!
We're overjoyed to hear that when your dress arrived, it exceeded your expectations in quality and craftsmanship. Your feedback about the details, from the corset to the sleeve snaps, truly highlights the care we put into every piece. We believe that every bride deserves to feel stunning and confident on her special day, and it's wonderful to know you felt that wearing our gown.
❤️❤️❤️
Thank you again for choosing us for such a monumental occasion
Warm regards
Mary
Olivia Bottega Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I recently ordered my wedding dress from Olivia Bottega, and I couldn’t be happier with my decision! From the moment I opened the package, I was blown away by the quality and attention to detail. The fabric feels luxurious and the craftsmanship is impeccable.
The fit was absolutely perfect – it felt like it was made just for me. I felt like a true bride the moment I put it on. The design is timeless yet modern, and it made me feel elegant, confident, and beautiful on my special day. I received countless compliments, and the dress looked stunning in every photo.
The customer service was also outstanding. They were incredibly responsive and helpful throughout the entire process, ensuring my dress arrived on time and exceeded all my expectations. Olivia Bottega made my wedding dress dreams come true – if you’re considering them for your big day, don’t hesitate! You won’t be disappointed.
22 November 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Mercedes!
Thank you so much for your heartfelt review! We are thrilled to hear that you are so happy with your wedding dress from Olivia Bottega. It's incredibly rewarding to know that our attention to detail and commitment to quality made a difference on your special day ❤️
We strive to create pieces that not only fit beautifully but also make our brides feel confident and elegant. Knowing that you received countless compliments about your dress truly warms our hearts!
Our team is dedicated to providing outstanding customer service, so we’re delighted to hear that you found our support helpful and responsive throughout the process. Your kind words validate our efforts, and we appreciate you taking the time to share your experience with others.
Thank you once again for choosing Olivia Bottega to be a part of your wedding journey. We wish you a lifetime of happiness and love 🫶✨
Warm regards
Mary
Olivia Bottega Team
My dress is incredibly beautiful .
My dress is incredibly beautiful .. and the payment arrangement is great, very comfortable....
🫶🏻
17 September 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Perla🤍
Thank you for your review. We strive to make our brides' experience convenient and safe. I'm glad you appreciated it!
We look forward to seeing pictures from your big day, I hope your Olivia Bottega dress will be the highlight of your special day ✨
Best wishes
Mary
The Olivia Bottega Team
Beautiful dress that fit like a glove…
Beautiful dress that fit like a glove especially with the added lace up ability in the back!! Felt like a princess, and the dress was perfect for this sexy old Hollywood vibe venue!! Great communication and wonderful service!!
9 September 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Julie❤️
Thank you for the kind words about our team and the high rating of the dress. We are incredibly happy that the dress became part of your celebration and fit into the overall style.
It was our pleasure to make this dress for you🤩
Best wishes
Mary
Team Olivia Bottega
Beautiful experience, beautiful gown.
My experience from ordering my gown, to follow up ensuring my measurements were correct, to receiving the final gown was top-notch. You can tell that this is a designer that cares about your overall experience. The quality and beauty of the gown was even more impressive in person. I shortened my gown a bit in the front to display my shoes and each time I went in for a fitting, the staff and others that were in for various alterations commented on how beautifully made the was and the floral detail. I am so happy with my decision.
2 September 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Marsha 💕
Thank you a million times for your review! I am so happy that the quality and design of the dress met your expectations. We are so pleased that the dress was highly rated, it is truly inspiring. I hope your big day went the way you dreamed. We were happy to create that dress for you 🤩
Best wishes
Mary
Team Olivia Bottega
5/5 for everything
The size guide was accurate and I had very few alterations to make to the dress. Shipping was prompt and they were even able to leave additional instructions for the package to be left at the back door. The dress itself was great, well-made, nice fabric, and true to picture. My whole experience was great.
30 September 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Bride💕
Thank you for your review! I am so glad that you had a pleasant experience buying a wedding dress from us. We really appreciate your trust. I hope you felt comfortable and magical in our dress on your wedding day.
Thank you🫶
Best wishes
Mary
Team Olivia Bottega
Dream Wedding Dress!
I had purchased the “Cameron, Light ivory Satin Midi Wedding Dress” from Olivia Bottega on a whim online to wear as a reception dress, but as soon as I tried it on I knew it was going to be my wedding dress. The fit is excellent, I had no alterations needed. I’m petite (5 foot 1) and very curvy, and the length was perfect with high heels and the waist was a perfect fit as well because of the corset back. It was the retro, classic, old Hollywood dress of my dreams!
18 October 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Sydney!
Thank you for your lovely words! We are so happy to know that you wore our Cameron Midi dress on your special day. I am so glad that you were able to find your style for this dress.
I hope your wedding day was wonderful 🤍✨
Best wishes
Mary
Team Olivia Bottega
Stunning wedding dress
I got my wedding dress I’m from Olivia Bottega and it did not disappoint!! I looked and felt like a princess on my wedding day! The dress dropped so many jaws, it was comfortable, absolutely stunning, I didn’t want to take it off! Very professionally made with care!
18 October 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Stef,
Thank you for sharing your experience with us!
We are thrilled to hear that your wedding dress from Olivia Bottega was everything you hoped for on your special day! It's wonderful to know that you felt like a princess and that the dress was not only stunning but also comfortable.
We take great pride in crafting our dresses with professionalism and care, and we're overjoyed that it contributed to the magic of your wedding.
Thank you for choosing us for such an important occasion!
Be the happiest one!
With Love,
Olivia Bottega
I had the most incredible experience…
I had the most incredible experience with Olivia Bottega! I ordered the Celia dress and had it customized with long sleeves, along with a custom size, which made me nervous at first since I was ordering online. But from the moment I saw the dress, I couldn’t stop dreaming about it—it was exactly what I had always imagined. When it arrived, I was blown away by the quality. It fit like an absolute glove! The craftsmanship was top-notch, and every detail was perfect. I was thrilled to see that the price was even better than what I would’ve paid at a local wedding salon, and the dress turned out to be beyond my expectations. I’m so happy I took the plunge and trusted Olivia Bottega with my dream dress—I'll treasure it forever!
2 August 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Bride,
Thank you for taking the time to share your wonderful experience with us.
It's heartwarming to hear how delighted you were with the Celia dress and the customizations you requested.
We understand the apprehension that comes with ordering such an important item online, and we're thrilled that the dress not only met but exceeded your expectations in every way. Knowing that it fit you perfectly and that you found the craftsmanship to be of the highest quality is incredibly gratifying for us.
We're also pleased that you found our pricing to be favorable compared to local wedding salons. Your trust in Olivia Bottega to create your dream dress is something we deeply appreciate, and we're honored to have been a part of your special journey.
Thank you for choosing us, and may you cherish your beautiful dress for a lifetime.
Warm regards,
Olivia Bottega Team
I just received my custom dress from…
I just received my custom dress from Olivia Bottega, and I absolutely love it! I was initially hesitant about buying a dress from online store, so I decided to order some fabric samples first. Once I confirmed the quality and fit, I went ahead with my order. The consultants were incredibly helpful, guiding me through the measurement process and answering all my questions. When my dress arrived, it fit perfectly! The fabric (satin) is absolutely gorgeous—it holds its shape beautifully and looks much more expensive than it actually is. Thank you, Olivia Bottega, for such a wonderful experience!
26 September 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Bride,
Thank you so much for taking the time to share your positive experience with Olivia Bottega.
We are happy to hear that you love your custom dress and that our fabric samples helped ease your initial hesitations about online shopping. It's wonderful to know that our consultants were able to assist you effectively throughout the measurement process and that all your inquiries were addressed to your satisfaction.
We're delighted that the dress fits you perfectly and that you're pleased with the quality and appearance of the satin fabric. Your kind words mean the world to us, and we are grateful for the opportunity to provide you with such a memorable experience.
Thank you for choosing us!
Warm regards,
The Olivia Bottega Team
Gorgeous Dress
The quality of the dress was superb. I felt beautiful in it as well. I got lots of compliments along the lines of “I cannot believe you ordered that online!!”
Communicating about the custom measurements before the dress arrived was a bit spotty. I ended up having to send a second email after not hearing from them for a while which caused a bit of anxiety as ordering a wedding dress online is nerve wracking.
21 June 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Catherine,
Thank you for taking the time to share your feedback. It's wonderful to hear that the quality of the dress was exceptional and that you felt beautiful wearing it, receiving numerous compliments. We apologize for any inconvenience caused by the communication regarding the custom measurements.
We understand that ordering a wedding dress online can be stressful.
Rest assured, we will strive to improve our communication to ensure a smoother process in the future.
Best regards,
Olivia Bottega Team
I thought there would be more personal & the extra super customized cost did not do me well.…
I thought there would be more personal interactions. I don't do well with email as I get 200+ spam emails a day & kept getting forced to communicate through email even though I asked not to. I spent well over $3000 on a gorgeous dress & veil. They kept nickel and dime ing me to death for absolutely everything. I paid the extra $ for the super customized size yet everything but the sleeves was good. The sleeves were so far off! I had to have them altered again. I understand a little adjustment. However the sleeves were huge! I know my measurements were correct because the seamstress took them. Overall the dress was gorgeous and everything I dreamed of, after I had to spend yet another $700 in more alterations after I paid the extra money for super customized. Not 1 person reached out to me to find out how satisfied I was just more spam emails constantly.
22 June 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Mel,
We sincerely apologize for any inconvenience you may have experienced.
We are delighted to hear that you liked the dress and the veil. We acknowledge your preference for communication through chat on the website and have taken note of this request for future interactions.
We appreciate your feedback and will strive to improve our services to ensure a more satisfying experience.
We are grateful that, in the end, you found the dress to be gorgeous and everything you dreamed of. We would like to extend our apologies for not reaching out personally to inquire about your satisfaction. Your input is invaluable to us, and we are committed to making things right for our clients.
Warm regards,
Olivia Bottega
I saw an ad for Olivia Bottega when I…
I saw an ad for Olivia Bottega when I was dress hunting and couldn’t get the Elise out of my head as I was shopping around. I knew I wanted that for my dress and the company did a great job of making sure the custom sizing was correct! There was a small mishap where my dress was delayed a week or so from its original arrival dat but it was so worth the wait! I felt absolutely gorgeous in my dress on my wedding day! I highly recommend them!
18 May 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Becky!
Thank you so much for taking the time to share your experience with our brand!
We are thrilled to hear that the Elise dress captured your heart and that our team was able to ensure your custom sizing was perfect. We apologize for the slight delay in delivery, but we are overjoyed that it was worth the wait and that you felt absolutely stunning on your special day.
Your recommendation means the world to us, and we are grateful for your support.
Be the happiest one!
Warm regards,
The Olivia Bottega Team
10/10 Exceptional!
Olivia Bottega made sure to reach out and confirm my custom measurements down to every detail. My dress and veil came ahead of schedule and they sent me pictures and videos of my dress before shipping. Everything was perfect and the customer service is outstanding! I couldn’t have chosen a better company to purchase the dress of my dreams from.
12 June 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Heidi,
Thank you so much for your wonderful review!
It's means a world to us to hear sich a wonderful experience with us!
It was our pleasure to meticulously confirm your custom measurements and ensure that your dress and veil not only arrived ahead of time but also met all your expectations.
We're delighted that the photos and videos provided added to your excitement before receiving your dress. Your satisfaction is our top priority, and we are overjoyed that we could contribute to making your dream dress a reality. Thank you for choosing us for such a special purchase.
Warm regards,
The Olivia Bottega Team
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