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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the unique and beautiful products, often finding them to be as described or even exceeding expectations in terms of appearance and design. Reviewers frequently mention satisfaction with items like dream catchers, necklaces, and rings, highlighting their aesthetic appeal and quality. The pricing is also often seen as competitive and offering good value. However, some people were dissatisfied with the product quality, noting discrepancies between product descriptions and the actual items. There are also recurring issues with delivery, including long shipping times, and problems with package integrity or order fulfillment. A few customers also expressed frustration with customer service regarding order issues and the origin of products, which are often shipped from China despite the impression of being a local company.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction with the beauty,... See more

Quality

People report ambiguous experiences with quality. Many customers praise the beauty and craftsmanship of items... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with long delivery times,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant delays, lost packages, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices competitive and offering good... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Product is not like the description. Text description says hand made in India. What arrived is plastic mould with resin and comes from China. I would not recommend this particular product (o... See more

Company replied

Rated 4 out of 5 stars

When hadnt received in few weeks i realised coming from china and took the shine off it...weel made and will wear just ashame its plastic and not real...will be being more careful with websites going... See more

Company replied

Rated 4 out of 5 stars

I ordered two dream catchers and they are divine and beautifully crafted. the feathers are dipped in gold and the stones are stunning … it did take a while to arrive which i was annoyed with the couri... See more

Company replied

Rated 4 out of 5 stars

The team at Olivenorma are very helpful and managed to solve my order issue in a professional manner. They answered emails quickly and politely. I’m very happy with my purchase.

Company replied


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Item received

I have now received my order - after 1st delivery was an empty package
Company were very apologetic and resent the order. It arrived yesterday… the bracelet is ok the gemstones are very small so will not use this as a gift…. Disappointed

28 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

We are truly sorry to hear this and completely understand how upsetting it must be, especially with a birthday coming up. This is not the experience we want for our customers. Please contact us at contact@mail.olivenorma.com with your order number, and we will urgently investigate with our warehouse and arrange either a replacement or an immediate refund. We’ll do everything we can to resolve this quickly for you.

Rated 5 out of 5 stars

Great company and products

Great company and products will definitely be ordering more stuff.

23 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your kind words! 🌟 We’re thrilled you love our products and can’t wait to see you again soon.

Rated 4 out of 5 stars

A Happy Customer

The team at Olivenorma are very helpful and managed to solve my order issue in a professional manner. They answered emails quickly and politely. I’m very happy with my purchase.

18 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you for sharing your experience! 💕 We’re so glad we could resolve your issue smoothly. Our team is always here to help and we’re delighted you’re happy with your purchase.

Rated 5 out of 5 stars

The ring is order is amazing and…

The ring is order is amazing and beautiful I will definitely order from them again

18 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your kind words! 🌸 We're thrilled to hear you love your ring and we can’t wait to serve you again soon.

Rated 5 out of 5 stars

Black Obsidian ring

This is a very good company to buy from , my ring is beautiful, a great price, value for money, and great customer service, I certainly will be buying from them again.

18 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your wonderful review! 💍✨ We’re thrilled to hear you love your ring and had a great experience with us. Your kind words mean a lot, and we look forward to welcoming you back again soon! 💖

Rated 5 out of 5 stars

Excellent products

Excellent products, great communication, easy returns policy! Thank you!

18 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you for the lovely feedback! 💖 We’re so happy you had a great experience—can’t wait to see you again soon ✨😄

Rated 5 out of 5 stars

Very beautiful

Love the rings!!! They fit perfect!!

9 August 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your lovely feedback! We’re thrilled to hear the rings fit perfectly and that you love them! 💍✨ Hope to see you again soon!

Rated 5 out of 5 stars

Great experience

The ring I ordered from Olivenorma was so very pretty! I bought it as a gift, but now I want one for myself! Great customer service and the ring was lovelier than the picture! Thank you!

26 July 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Dear Customer,
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that the ring exceeded your expectations and that you enjoyed our customer service.

We’d love to help you pick out one for yourself whenever you’re ready! Thanks again for choosing Olivenorma.

Rated 5 out of 5 stars

Amethyst Ring

I love the amethyst heart ring I got from this company. The packaging was great and informative. I am pleased with the quality and design of the product. I'm looking forward to checking out everything else they have to offer.

17 July 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your thoughtful review! 💜
We’re so happy to hear you love your amethyst heart ring — it means a lot to us! We're also glad you appreciated the packaging and product quality. We can't wait for you to explore more of our collection. Let us know if you ever need help choosing your next favorite piece! ✨

Rated 5 out of 5 stars

I absolutely love my anklet bracelet

I absolutely love my anklet bracelet! It's beautiful & uniquely made! I have gotten many compliments.

16 July 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your lovely review! 💖
We’re thrilled to hear you absolutely love your anklet bracelet and that it’s getting the compliments it deserves! Your kind words mean a lot to us. We hope it continues to bring you joy and style every day! ✨

Rated 5 out of 5 stars

I love this ring

I love this ring! It is so unique and beautiful and different. I would recommend this company to everyone. The shipping time was fast and the cost is unbelievable!!! Thank you so much for sharing your jewelry experience with me!

1 July 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Aww thank you!! 💖 We're SO happy you love the ring — unique and beautiful, just like you! 😉✨
Fast shipping + amazing price = mission accomplished 💍💫
Can’t wait to have you back for more sparkly moments! ✨💕

Rated 5 out of 5 stars

I love my ring

I love my ring! It came in pretty fast and it's so stunning!

30 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

Rated 5 out of 5 stars

My Purple Opal Pendant

I purchased a stunning Purple Opal pendant with a rose gold chain. I I am very happy I got the 20% with discount coupon and it is such a sparkly necklace. Good quality jewelry and I am a satisfied customer.

26 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

Rated 4 out of 5 stars

Great purchase as a birthday gift for…

Great purchase as a birthday gift for my sister which she loved. Only issue I had was a failure to reply to my email query until a few days later but other than that very happy.

24 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Thank you so much for your kind feedback! We’re so happy to hear that your sister loved the birthday gift — that truly means a lot to us.

We’re very sorry for the delay in replying to your email. We usually respond within 24 hours, excluding weekends and holidays, but due to time zone differences, there can occasionally be a slight delay. We appreciate your understanding and patience.

Thank you again for your support, and we hope to serve you even better next time!

Rated 5 out of 5 stars

Beautiful T-shirts with a good fit and…

Beautiful T-shirts with a good fit and good quality. Punctual delivery.Recommended!

19 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

Rated 5 out of 5 stars

Products are always great and exactly…

Products are always great and exactly as described.

12 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

Rated 4 out of 5 stars

I just got my ring delivered it fits…

I just got my ring delivered it fits perfectly, only issue is one of the gems was missing when i opened it but over all it is absolutely a beautiful ring and i love it

9 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
If you receive a product with a problem, please feel free to contact us to solve it for you.
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

Rated 3 out of 5 stars

The rings are beautiful

The rings are beautiful, fits a little on the tight size where the other that is the exact size fits extremely loose, took forever to get here.

8 June 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hello, we're so sorry for any unpleasant experience.
Usually after you place an order, you will receive a confirmation email & shipping notification after shipping in your mailbox.
Depending on the distance of the address, the shipping time will vary.
And you could click here to check the Shipping Information in our website,including Total delivery time, processing time and shipping time:https://www.olivenorma.com/pages/shipping-information
If you are not sure the estimated arrival, you can contact us by email contact@mail.olivenorma.com
We checked that your two orders ordered size 5 and size 6 rings respectively. Can you check again?
Hope you have a nice day!

Rated 5 out of 5 stars

Thought it was a gonner

Paid $20 for a mossy agate ring. I don't think it's real silver but most likely a electro plate. But what do you expect for price. It was lost in the mail and took over 3 weeks to arrive. The Corp responded quickly to my concerns.
All in all it's a beautiful stone. Thanks again.

27 May 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
Depending on the distance of the address, the shipping time will vary.
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

Rated 5 out of 5 stars

Thank you iam very happy with my…

Thank you iam very happy with my purchase my wife loves the dream catcher it really stands out in our bedroom very fast delivery thanks again i will be buying from you again

28 May 2025
Unprompted review
Olivenorma logo

Reply from Olivenorma

Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you!
Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊

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