Olive & Piper Reviews 645

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

What a wonderful business to work with. The products are amazing quality, beautiful and even more lovely in person. The customer service team is incredibly helpful and guided me to exactly what would... See more

Rated 5 out of 5 stars

It was my first time ordering from Olive & Piper, and I’m honestly so impressed! ✨ I bought two jewelry sets for my cousin’s wedding, and they turned out absolutely stunning — even more beauti... See more

Company replied

Rated 5 out of 5 stars

Olive and Piper first off has the most beautiful danity jewelry! Seeing it in person makes me so much more excited to wear it for my wedding day! I ordered earrings for me, my mom, and my mother in la... See more

Company replied

Rated 5 out of 5 stars

O&P is one of the ONLY places I shop for affordable, high-quality jewellery. They always fix any mistakes, they listen to suggestions for new designs, and they always add a personal touch to their c... See more

Company replied

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Jewelry Designer

Written by the company

Olive & Piper is a woman-founded and women-led, small jewelry brand from Vancouver, designing timeless and classic jewelry pieces that make you feel confident and beautiful. Whether it's for everyday style, or those special moments that create some of life's best memories, we're here for you. Shop a variety of stud earrings, statement earrings, luxe bracelets, pendant necklaces or wedding jewelry for your big day - our pieces are easy-to-wear and versatile…all with our signature touch of luxe!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly Recommend!

Such a beautiful selection of jewellery! The quality of the pieces is really great, and for such reasonable prices. The service is wonderful, and fast.

30 April 2018
Unprompted review
Rated 5 out of 5 stars

Love the pieces I bought

Love the pieces I bought! The Mrs Pendant necklace was bought as a bridal gift to my friend and the Dream Little Dream Stud set I kept the Daisy studs and gave the Halo studs to my friend in addition to the Mrs Pendant necklace. Love all of them! The studs are perfect for everyday use.

26 April 2018
Unprompted review
Rated 5 out of 5 stars

LOVE!!!

I just love my “mama” necklace! And since i’ve gotten it, I’ve already gotten so many compliments!!

23 April 2018
Unprompted review
Rated 1 out of 5 stars

my order never arrived

my order never arrived. its been 10 days since it was supposed to be delivered but still cant get it.

23 April 2018
Unprompted review
Olive & Piper logo

Reply from Olive & Piper

Hi Evelyn, I'm sorry to hear that your package hasn't arrived yet! Your order was shipped out 2 business days after you placed it. All of the shipping dates listed are shipping estimates and unfortunately we cannot control the way that the postal service operates between countries, especially to international shipments overseas. For guaranteed delivery, we do offer express shipping services that will ensure your package arrives within the specified date. In any case, if you contact us about your experience, we are more than happy to look into it for you and help out as much as we can - but please understand that we have no control over the postal services as we are a completely different company. I'm really sorry that this has made your experience less than wonderful.

Rated 4 out of 5 stars

All eyes on me!!

Received my jewelry and was blown away at how beautiful it was. The quality is outstanding. It stunning! Got some people looking!!
My only issue was the timing of how O+P respond to emails. Too many days in between before I got a replay. I did receive an apology and they did acknowledged their mistakes and I appreciate that. I guess, just be patient.

Overall, I will definitely be returning to O+P as a customer in the near future.

23 April 2018
Unprompted review
Rated 5 out of 5 stars

I've ordered twice from Olive & Piper…

I've ordered twice from Olive & Piper and their customer service is beyond amazing! To start, their jewelry pieces are simply beautiful. They can sell themselves as the designs are truly gorgeous. One of the pearl necklaces I ordered broke in my first order and Tania was very helpful and offered to exchange the damaged piece. In my second order, the hinge on the necklace clasp was not closing properly, again, Tania did not hesitate to replace it. The quality of Olive & Piper's pieces are top knotch and these were just minor things. Thank you, Tania and I will definitely be ordering more in the very near future!

22 April 2018
Unprompted review
Rated 5 out of 5 stars

Woodlands broachs and Pearl…

The Woodlands broach set and Pearl Chloe studs are fantastic, I ended up finally purchasing them after looking at these items for about a month - and i'm so pleased!! Even wearing the earrings around the house - they are very comfortable. Everyone needs a little bling in their life! Thanks olive + piper

21 April 2018
Unprompted review
Rated 1 out of 5 stars

Beautiful jewellery but disappointing customer service

Beautiful jewellery but I will not purchase again. I Ordered a custom ring however did not recieve my package. Requested information from store about delivery company but I did not get a response. After speaking to multiple delivery companies I discovered the final delivery was to be made by Canada Post. The ssender is required to notify Canada post that the package was not received but this did not occur. My questions were unanswered. And I received no support . Very disappointed in the customer service as my purchase was around $200. My purchase is lost but I will not make the mistake of supporting this store again!

19 April 2018
Unprompted review
Olive & Piper logo

Reply from Olive & Piper

Hi Lana, unfortunately I never heard back from either company in regards to your package. I'm so sorry I didn't get back about that sooner. I am happy to help you replace the ring and order - we never had any conversation about not replacing it or helping you get your product. We'll be in touch. Thanks!

Rated 5 out of 5 stars

The customer service was great

The customer service was great. One of the pair of earings was bigger than I thought but no regrets. Still deciding which one will be the pair I wear on my big day.

Thank you!

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Perfect

I purchased the Luxe Crystal Set in silver to wear to my daughter’s wedding. It’s absolutely gorgeous. I have been looking for a long time. So happy I found Olive and Piper!!

16 April 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful! Looks very high quality. I'm so excited to give the earrings to my bridesmaids.

16 April 2018
Unprompted review

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