Your delivery had ruin my vacation. Late! Stated 7 days and it took longer than that. Upon writing this, I have yet get my camera. Thank you very much.
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Didn’t work as required. Good service from the vendor though.
Company replied
Great camera and excellent customer service. However camera let down by user app. Older apple devices do not allow you to use app view and edit etc if they are using iOS 11.hopefully Olfi will rectify... See more
Excelent. The only limitation is that the products only seens to be shipped from UK. Unfortunately the case malfunctioned on my 3th dive The camera drowned. ☹
Company replied
Company details
Information provided by various external sources
Capture the unmissable with Olfi® Action Cameras.
Contact info
Olfi, Bryn Y Coed, Crabtree Green, LL13 0YF, Wrexham, United Kingdom
- 01978 884327
- info@olficamera.com
- olficamera.com
Reply from Olfi
Thank you so much for sharing your feedback, Kirstin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!
- Olfi Team
Poor battery performance
Poor battery performance. Mediocre action camera. GoPro remain the leader in this industry.
9 April 2019
Unprompted review
Reply from Olfi
Hi there, I'm sorry to hear that you appear to be having some issues with your Olfi camera. It's never been called mediorce before and this concerns us. Also, if your battery life is falling short of what is advertised then we encourage you to get in touch with us so that we can help resolve your issues. It is important to us that our customers enjoy their camera, and it very much concerns us that you aren't. Please e-mail us outlining your average battery life, and the issues that concern you, and we'd be happy to help.
Big Little Powerhouse!
It’s still early days with my new Olfi One.Five Black, but so far so good. I’m using it to supplement my photography to offer something a little bit different to my usual camera work. It’s helping me to produce motorbiking images I couldn’t ordinarily achieve with my main cameras without putting myself in dangerous situations! Even as a photographer it’s a very beneficial tool to add to your camera bag. It’s small and perfectly formed and can help capture images from a unique perspective that can pack a punch.
Increase your camera toolbox with an Olfi. You won’t need a bigger camera bag to make room for it, but it’ll increase your image options in a big way.
I’m looking forward to using my Olfi a lot more.
1 April 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Sarah. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!
- Olfi Team
The products are great
The products are great. I had a problem with delivery and the guys were great at sorting it out quickly.
17 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Frank. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi products!
- Olfi Team
Brilliant company and top quality…
Brilliant company and top quality products. Any questions about the camera I have had were resolved in minutes by customer services who are not only knowledgeable but friendly.
I would buy any camera from any other company now
Highly recommend
13 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, SSFairy. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!
- Olfi Team
Excellent service
Excellent service with quick despatch. Staff are knowledgeable and helpful.
11 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Rebecca. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Customer service excellent
Super fast delivery. Excellent customer service. Would of given a 5 but the spare accessories you need sometimes are a little expensive. But apart from that. Really good
7 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Paul. Our business is all about customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Easy process from start to finish
Easy process from start to finish. Have placed a number of orders with no problems.
5 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Susan. Our goal is excellent customer satisfaction and it sounds like we achieved that goal with you. How can we turn that 4 star into a 5 star?
- Olfi Team
Excellent product
Excellent product. Amazing quality for a fraction of some of the bigger brands
4 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Excellent customer service
Excellent customer service. When I let them know that one of the camera mounts they sent me was faulty, they sent a replacement and spares the very same day.
1 March 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Graham. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
A few more Olfi accessories.....
All of my experiences with the team at Olfi have been very positive. The website is excellent I ordered what I needed and it arrived pronto. Whenever I've needed to speak to anyone, they've been very very helpful, friendly and enthusiastic.
27 February 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Bill. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
The Olfi Team are Super-helpful
The team at Olfi are always super-helpful and polite. I had a bit of an accident with my waterproof case and they were able to help me identify the correct replacement part kit, which was great value. Nice to know that they sell parts like this and that I don’t have to throw away lots of good components when one part breaks.
25 February 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Steve. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Great item and Customer Service second…
Great item and Customer Service second to none.. Very happy with everything!!
25 February 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Steve. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Genuine
Genuine , V Easy to deal with and any issues solved without fuss. I even got a discount on a second camera after i lost the first in an accident plus a few free extras ... Brilliant.!
20 February 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Neil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Reply from Olfi
Thank you so much for sharing your feedback, Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
WOW!!!
WOW! I bought a bundle and it’s awesome, it’s great getting stuff in the post and getting this little lot was like Christmas Day! Much better then I’d expected at the price, the quality is excellent. Bye bye go pro! 🤷🏻♂️ I’d recommend this company to anyone, cheers Jonny Smith (carpervert) owe you one bro.
30 January 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, W Chrobok. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!
- Olfi Team
I bought the remote and sd card for my…
I bought the remote and sd card for my olfi and received the items after 3 days through international post
29 January 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Chris. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Best customer service that I have ever…
Best customer service that I have ever dealt with olfi are great. Everyone should jump off the go pro wagon and get on olfi.
Cheers guys
28 January 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Danny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Excellent
Excellent service, I ordered some accessories and they were despatched super quick however Royal Mail lost the package, Olfi then sent out a replacement package free of charge and items arrived within a few days. Fantastic customer service and quality products. 5*
27 January 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, Joe. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
Great service
25 January 2019
Unprompted review
Reply from Olfi
Thank you so much for sharing your feedback, David. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
- Olfi Team
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